Form No. GRM_CN-0818
19
English
TROUBLESHOOTING GUIDE
Symptom
Probable Cause
Corrective Action
Unit is turned “On” but there is
no heat.
No power to unit.
Check circuit breaker and reset as necessary.
Switch is defective.
Contact Authorized Service Agent or Hatco for assistance.
Wiring is open.
Contact Authorized Service Agent or Hatco for assistance.
Heating element defective.
Contact Authorized Service Agent or Hatco for assistance.
Heat is inadequate.
Unit mounted too high above target area.
Lower unit, putting effective heat closer to target.
Excessive air movement around strip heater
target area.
Restrict or redirect air movement (air conditioning duct or
exhaust fan) away from unit.
Incorrect power supply (low).
Check power supply to unit, making sure it matches rating on
the unit. If power supply is incorrect, change to match rating
on unit.
Heat is excessive.
Unit mounted too close to target area.
Check to see that installation is within specifications for type/
model. Increase mounting height if too close.
Voltage supply too high.
Check power supply to unit, making sure it matches rating on
unit. If power supply is incorrect, change to match rating.
Control switches burn out.
Unit mounted improperly.
Move the unit the proper distance away from walls, counters, and/
or pass-through shelves. Refer to the INSTALLATION section
for guidelines.
Remote control enclosure is mounted too
close to the heat zone.
Move remote control enclosure away from the heat zone.
Switches used are not Hatco supplied.
Genuine Hatco Parts are specified to operate safely and
properly in the environment in which they are used. Contact
Authorized Service Agent or Hatco to replace switches with
Genuine Hatco Replacement Parts.
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch, turn
off power at circuit breaker, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at
www.hatcocorp.com,
select the
Support
pull-
down menu, and click on “Find A Service Agent”; or contact the
Hatco Parts and Service Team
at:
Telephone: (0512) 6732-5091
e-mail: [email protected]
Содержание GLO-RAY GR-18
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Страница 39: ...GRM_CN 0818 39 1 2 3 4 NSF 1 2 Hatco NSF 220 230 Hatco P N 02 30 058 00 Glo Ray 0512 6732 5091...
Страница 40: ...GRM_CN 0818 40 Hatco Hatco Hatco Hatco Hatco Hatco www hatcocorp com Hatco 0512 6732 5091 infocn hatcocorp com...
