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If you as the Purchaser or user are not prepared to accept the liability
associated with the use of this Product, you are advised to return this
Product immediately in new and unused condition to the place of
purchase.
Law: These Terms are governed by Illinois law (without regard to
conflict of law principals).
Warranty Services
Questions, Assistance and Repairs
Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the Product
has been started, you must contact Horizon directly. This will enable
Horizon to better answer your questions and service you in the event
that you may need any assistance. For questions or assistance, please
direct your email to [email protected], or call
877.504.0233 toll free to speak to the Product Support Department.
Inspection or Repairs
If this Product needs to be inspected or repaired, please use the
Horizon Online Repair Request submission process found on our
website or call Horizon to obtain a Return Merchandise Authorization
(RMA) number. Pack the Product securely using a shipping carton.
Please note that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise until it arrives
and is accepted at our facility. An Online Repair Request is available
at www.horizonhobby.com http://www.horizonhobby.com under the
Repairs tab. If you do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with instructions for
submitting your product for repair. When calling Horizon, you will be
asked to provide your complete name, street address, email address
and phone number where you can be reached during business hours.
When sending product into Horizon, please include your RMA number,
a list of the included items, and a brief summary of the problem. A
copy of your original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA number are
clearly written on the outside of the shipping carton.
Notice: Do not ship batteries to Horizon. If you have
any issue with a battery, please contact the appropriate
Horizon Product Support Department.
Warranty Inspection and Repairs
To receive warranty service, you must include your original
sales receipt
verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be repaired or
replaced free of charge. Repair or replacement decisions are at the sole
discretion of Horizon.
Warranty Information
Warranty Period
Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that
the Products purchased (the "Product") will be free from defects in
materials and workmanship at the date of purchase by the Purchaser.
Limited Warranty
Horizon reserves the right to change or modify this warranty
without notice and disclaims all other warranties, express or
implied.
(a) This warranty is limited to the original Purchaser (“Purchaser”) and
is not transferable. REPAIR OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER.
This warranty covers only those Products purchased from an
authorized Horizon dealer. Third party transactions are not covered by
this warranty. Proof of purchase is required for all warranty claims.
(b) Limitations- HORIZON MAKES NO WARRANTY OR
REPRESENTATION, EXPRESS OR IMPLIED, ABOUT NON-
INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall be
that Horizon will, at its option, (i) repair or (ii) replace, any Product
determined by Horizon to be defective. In the event of a defect, these
are the Purchaser’s exclusive remedies. Horizon reserves the right to
inspect any and all equipment involved in a warranty claim. Repair
or replacement decisions are at the sole discretion of Horizon. This
warranty does not cover cosmetic damage or damage due to acts
of God, accident, misuse, abuse, negligence, commercial use, or
modification of or to any part of the Product. This warranty does not
cover damage due to improper installation, operation, maintenance, or
attempted repair by anyone other than Horizon. Return of any Product
by Purchaser must be approved in writing by Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION
OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE
PRODUCT, WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, NEGLIGENCE, OR STRICT LIABILITY. Further, in no event
shall the liability of Horizon exceed the individual price of the Product
on which liability is asserted. As Horizon has no control over use,
setup, final assembly, modification or misuse, no liability shall be
assumed nor accepted for any resulting damage or injury. By the act of
use, setup or assembly, the user accepts all resulting liability.
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