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When the Network DVD Player Cannot Connect to a Server (Computer)
If no server is displayed in the Network DVD Player menu, or when selecting a displayed server with the ENTER button on the remote
controller will show the message "Cannot connect to the specified server" or "Log in later," check the items listed below.
First, check on the computer and Network DVD Player if the network connection is established properly.
[Check Procedure]
[1]
With the Network DVD Player menu displayed, press the SETUP button on the remote controller. In the displayed screen, select IP
Settings, and then check the IP address set for the Network DVD Player.
[2]
Check if the computer is connecting to the Network DVD Player via network.
Windows
(1) Log on to the computer
(2) Click the start button. Click “Run” in the start menu.
(3) Input “cmd” in the text box and press enter to open the screen of MS-DOS.
(4) Ping the the IP address as follow to se if you get any response back.
Example: When the IP address of the Network DVD Player is 192.168.0.5 Enter “
ping 192.168.0.5”
, and
then press the Enter key.
(5) Check the network status from the displayed message :
Packet sent=4 Received=0 Lost = 4 (100% lost) : The distant Network DVD Player is not reachable, check your
router settings and/or cable connections
Packet sent=4 Received=4 Lost = 0 (0% lost) : Your Network DVD player has been reached, you should check
the Port settings of your firewalls and verify that MEDIALINK.exe is running on the computer.
Possible causes:
- Incorrect Network Cable model
: Check if crossover cables or straight cables are in use and verify your network configuration in accordance
- Poor cable contact :
Disconnect the cables from the LAN jack, hub/router cable jack and computer cable jack located on the back of the
Network DVD Player, and then connect the cables again. Check pin appearance.
- Computer is in “sleep” Mode:
Computer cannot be connected under sleep mode. You have to deactivate the sleep mode of your computer.
- Wrong IP settings (If the IP address was set manually):
Confirm that the IP address and subnet mask entered in IP Settings for the
Network DVD Player are correct.
ĺ
Refer to "checking the IP Address of the Network DVD Player in the computer" (p.19).
- Medialink has not been started/is not running:
Check if the connected computer is on and the Medialink Server program has been
started/is running.
- Firewalls are set in the computer:
If a virus detection program, firewall program or other security program is installed in the connected
computer, the firewall function of such software program may be disabling communication between the Network DVD Player and Medialink
Link Server in the computer.
If any of these software programs are installed in the computer, disable the firewall function of the program and then check if the problem
persists.
* With some resident applications, the firewall setting will not be disabled simply by disabling the program. Check how firewalls are set in your
application and disable the specific setting to allow Medialink port communication between the PC and the Network DVD.
- The Wireless Router has password protection (WEP/WPA encryption key) :
You can check your password protection in Wireless router follow the instruction:
Log on your router through the Internet explorer browser, typing the Router IP address :
http://XXX.XXX.XXX.XXX
(the router address corresponds to the default gateway address)
Log on to the router intranet page and search for WEP, WLAN encryption settings.
This is the example of router setting page.
The setting page will be different
depending on different kinds of router.
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If your router has WEP Data Encryption activated, then write down the key respecting lower/upper case and enter this exact same code into
the WIFI setup page of your Network DVD player.
For further help on Router encryption settings, please refer to your Router User Manual.
TIPS
: Enter the WEP Key password using the remote control alphanumerical keypad :
Press successively each number to display the correct number or letter
Press SELECT once to switch from lower case to majuscule, press again to switch from majuscule to
numbers.
Example
:
In my router, the WEP data
Encryption is 64 bit and the
key is “
d8f1bd816b
”!
Please check the value of
your router !
Press “Setup” in Remote
Control, go to the WIFI
setup page.
Change the setting in
security for “WEP 64-bit or
WEP 128-bit” depending on
your router setting.
Input your password in the
text box “key”.
Press SAVE and exit menu
TIPS:
You can f
name of SSID in
setting page as wel
your router Instruct
