C9300-201 Ver.1.2
38H
AMAMATSU PHOTONICS K.K.
13. TROUBLESHOOTING CHECKLIST
If an abnormality occurs, look up the possible causes in the following tables and, if
necessary, report the details to Hamamatsu subsidiary or local distributor.
13-1 IMAGE NOT TRANSFERRED
Cause Measures
Chapter
Cables not fully connected.
Reconnect.
Camera control register not correctly configured.
Recheck register settings.
Short in cables.
Replace cables.
13-2 ALTHOUGH IMAGES ARE TRANSFERRED
(1) Scratches or discoloration visible on the screen
Cause Measures
Chapter
Dirty the lens
Wipe the lens.
Front grass of camera dirty.
Wipe with gauze dampened with alcohol.
(2) Image is blurred.
Cause Measures
Chapter
Incorrect back focus.
Dirty the CCD chip.
Contact Hamamatsu subsidiary or
distributor.
(3) Only dark, shaded images output.
Cause Measures
Chapter
Lens mount cap left on.
Remove the cap.
(4) All image overflowing.
Cause Measures
Chapter
Too much light.
Reduce amount of light.
Contrast enhancement set too high.
Lower gain.
(5) Noise in image
Cause Measures
Chapter
Noise introduced from exterior.
Find and remedy problem.
Poor connection of internal components.
Bad circuitry.
Contact Hamamatsu subsidiary or
distributor.