Hall Technologies 2/1/2024
Page 23 of 28
Troubleshooting
Help!
•
Factory Reset
–
If you need to reset the HIVE-KP8 back to factory default settings you can
navigate to the Settings > System tab and select ALL Reset under Reset to Default. If you can
’
t
get into the Device Webpage, then you can also reset the device from the front panel of the
KP8. Remove the decora plate. Under the USB port there is a small pin hole. Take a paper clip
and press while the unit is connected to power.
•
Factory Defaults
o
IP Address is static 192.168.1.150
o
Username: admin
o
Password: admin
•
Product Page
–
you can find the discovery Utility and additional documentation on the product
page where you downloaded this manual.
