9- Troubleshooting
GB
34
9-3 Troubleshooting without display code
Problem
Cause
Solution
Appliance fails to
operate.
•
Programme is not yet started.
•
Door is not properly closed.
•
Appliance has not been switched on
•
Power failure.
•
Child lock is activated
•
Time delay is activated?
•
Pause button is pressed?
•
Check programme and start it.
•
Close the door properly.
•
Switch the appliance on.
•
Check power supply.
•
Deactivate child lock.
•
Deactivate time delay function.
•
Deactivate pause modus.
Control panel is out
of function
•
Child lock is activated?
•
Deactivate child lock.
with water.
•
No water.
•
Inlet hose is kinked.
•
•
Water pressure is too low.
•
Door is not properly closed.
•
Water supply failure.
•
Time delay is activated?
•
Start button in not touched?
•
Check water tap.
•
Check inlet hose.
•
•
Check water pressure.
•
Close the door properly.
•
Ensure the water supply
•
Deactivate time delay function.
•
Touch start button.
Appliance is draining
•
Height of drain hose is below 80
cm.
•
Drain hose end could reach into water.
•
Make sure that drain hose is
properly installed.
•
Make sure the drain hose is not
in water.
Drainage failure
•
Drain hose is blocked.
•
•
Drain hose end is higher than 100
cm above
fl
oor level.
•
Unblock drain hose.
•
•
Make sure that drain hose is
properly installed.
Strong vibration while
spinning.
•
Not all transportation bolts have
been removed.
•
Appliance has no solid position.
•
Machine load is not correct.
•
Remove all transportation
bolts.
•
Ensure solid ground and a ev-
elled position.
•
Check load weight and balance..
Operation stops
before completing
wash cycle.
•
Water or electric failure.
•
Pause button is pressed?
•
Check power and water supply.
•
Deactivate pause modus.
Operation stops for a
period of time.
•
Appliance displays error informa-
tion.
•
Problem due to load pattern.
•
Programme performs soaking cycle?
•
Consider display information.
•
Reduce or adjust load.
•
Cancel programme and restart.
Excessive f
oam fl
oats
drum and/or deter-
gent drawer.
•
Detergent is not a appropriate
•
Excessive use of detergent.
•
Check detergent recommen-
dations.
•
Reduce amount of detergent.
Automatic adjustment
of washing time.
•
Washing programme duration will be
adjusted.
•
This is normal and doesn‘t af-
fect functionality
.
Spinning fails.
•
Unbalance of laundry.
•
Check machine load and laun-
dry and run a spinning pro-
gramme again
. .
Содержание HWD120-B1558
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