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You should also:
4.
Demonstrate arming and disarming.
5.
Demonstrate home control.
6.
Demonstrate setup and programming.
7.
Show him/her how to program the dial out numbers.
8.
Deliver the Owner's Manual.
9.
If the customer has subscribed to a central monitoring service, this should be explained to him/her.
IN CASE OF TROUBLE
CONSOLES
If you experience trouble that seems to be with a console, try disconnecting the console and running the console self test as
described under CONSOLE HOOKUPS in this manual. If the console does not run the self-test properly, it should be returned to
HAI for repair.
"NO CONTROLLER DATA" or erratic operation of the LCD display could be a result of: A and B terminals connected
backwards, poorly, or 2 or more consoles have the same address.
CONSOLE SELF TEST
Use the self test mode to verify the proper operation of the console.
1.
Disconnect the console from the controller. C12 and GND terminals to a 12-volt source (or a fresh 9-volt transistor
battery.) The console beeper will beep twice per second, the LCD backlight and the keypad key will be lit, and the LCD will
display "NO CONTROLLER DATA".
2.
Simultaneously press and hold the 7 and the down arrow (
Ø
) keys for approximately 3 seconds. The beeper will beep 5
times, the LCD backlight and keypad backlight will turn off, and the display will clear. The LED at the top right corner of
the console will start to cycle through its different colors (red, green, yellow, then turns off). At the end of each cycle the
beeper will beep once.
3.
Press any key. The LCD backlight and the keypad key backlight will turn on.
4.
Press the keys in the following order and verify that the appropriate character fills the screen. 0 - 9, *, #, AWAY (A),
NIGHT (B), DAY (C), OFF (D),
×
(filled blocks), and
Ø
(blanks).
If this is successful, the console is good. Simultaneously press and hold the 7 and down arrow (
Ø
) keys to exit the self test mode
or disconnect power.
CONTROLLER
Check the AC ON (bottom) LED. If it is not lit, check for 24 VAC at the transformer connections.
Check the STATUS (top) LED on the controller board. It should be blinking once per second, indicating the proper operation of
the microprocessor and memory. If not, try powering the system down by disconnect the power transformer and battery, then
reconnect both. The status light should begin blinking.
If the AC ON LED is on and the STATUS light is still not blinking, check the AUX +12 V with a DC voltmeter. It should be
13.7 volts. If not, make sure that there isn't too much load on the system. Disconnect all loads. If the STATUS LED still won't
blink, there is a problem with the controller board and it must be returned to HAI for repair.
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