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6-5

Troubleshooting when the terminal display is illegible

If there is illegible display at the configuration terminal, the cause might lie in the parameter setting error
at the terminal (such as HyperTerminal). Verify the following terminal parameter (such as hyper terminal)
settings:

Baud rate: 9,600

Data bits: 8

Parity: none

Stop bits: 1

Flow control: none

Terminal emulation: VT100.

Содержание S5500-SI Series

Страница 1: ...H3C S5500 SI Complete Series Ethernet Switches Installation Manual Hangzhou H3C Technologies Co Ltd http www h3c com Manual Version 20091113 C 1 01...

Страница 2: ...V2 G Vn G PSPT XGbus N Bus TiGem InnoVision and HUASAN are trademarks of Hangzhou H3C Technologies Co Ltd All other trademarks that may be mentioned in this manual are the property of their respective...

Страница 3: ...up power on and initialization of system files and so on 5 Boot ROM and Host Software Loading Introduces how to load Boot ROM and host software for an S5500 SI series switch 6 Maintenance and Troubles...

Страница 4: ...ries Ethernet Switches Compliance and Safety Manual It lists the regulatory compliance statements and provides the safety information of H3C S5500 SI series Ethernet switches Obtaining Documentation Y...

Страница 5: ...ED 1 16 Optional Interface Cards 1 16 Short haul Dual Port 10 GE CX4 Interface Card 1 17 Dual Port 10 GE XFP Interface Card 1 18 One port 10 GE XFP Interface Card 1 19 Description of LEDs of Interface...

Страница 6: ...he Installation 3 24 4 Starting and Configuring the Switch 4 1 Setting up the Configuration Environment 4 1 Connecting the Console Cable 4 1 Console Cable 4 1 Connection Procedure 4 2 Setting Terminal...

Страница 7: ...iii Hot Swappable Power Module Failure 6 3 Fan Failure 6 4 Configuration System Failure 6 4...

Страница 8: ...00 20TP SI Physical dimensions H W D 43 6 440 300 mm 1 72 17 32 11 81 in 43 6 440 420 mm 1 72 17 32 16 54 in 43 6 440 360 mm 1 72 17 32 14 17 in Weight 4 kg 8 8 lb 4 5 kg 9 9 lb 6 kg 13 2 lb 6 5 kg 14...

Страница 9: ...each other Alternatively you can use either power input Power socket types and quantity 1 AC power socket and 1 RPS power socket PSR150 A 1 AC power socket PSR150 D 1 48V DC power socket AC Rated volt...

Страница 10: ...ative humidity noncondens ing 10 to 90 z Only the recommended RPS can be used for S5500 SI Ethernet switches The 48 VDC in the equipment room cannot be used directly Otherwise the device may be damage...

Страница 11: ...screw 4 Interface card slot 1 MOD1 5 Interface card slot 2 MOD2 The S5500 28C SI provides two interface card slots on its rear panel Each slot is installed with a filler panel when the switch is shipp...

Страница 12: ...Grounding screw 4 Interface card slot 1 MOD1 5 Interface card slot 2 MOD2 The S5500 52C SI provides two interface card slots on its rear panel Each slot is installed with a filler panel when the switc...

Страница 13: ...card slot 1 MOD1 5 Interface card slot 2 MOD2 The S5500 28C PWR SI provides two interface card slots on its rear panel Each slot is installed with a filler panel when the switch is shipped You can sel...

Страница 14: ...et switch 1 RPS power input 2 AC power input 3 Grounding screw 4 Interface card slot 1 MOD1 5 Interface card slot 2 MOD2 The S5500 52C PWR SI provides two interface card slots on its rear panel Each s...

Страница 15: ...f the S5500 20TP SI Ethernet switch 1 Grounding screw 2 Hot swappable power module 1 3 Hot swappable power module 2 The S5500 20TP SI provides two power module slots on its rear panel with only a powe...

Страница 16: ...RJ 45 Interface standard z 10 Mbps full duplex z 100 Mbps full duplex z 1000 Mbps full duplex z MDI MDI X auto sensing Max transmission distance 100 m 328 08 ft Transmission medium Category 5 unshield...

Страница 17: ...out 9 3 mi SFP FE LH40 SM1310 1310 nm 9 125 m single mode optical fiber 40 km about 24 9 mi SFP FE LH80 SM1550 1550 nm LC 9 125 m single mode optical fiber 80 km about 49 7 mi SFP FE LX SM13 10 BIDI T...

Страница 18: ...thernet1 0 23 GigabitEthernet1 0 49 GigabitEthernet1 0 46 GigabitEthernet1 0 50 GigabitEthernet1 0 48 GigabitEthernet1 0 51 GigabitEthernet1 0 45 S5500 52C SI S5500 52C PWR SI GigabitEthernet1 0 52 Gi...

Страница 19: ...teady green Hot swappable power module slot 1 is installed with a power module and the power output is normal Steady yellow Hot swappable power module slot 1 is installed with a power module but an ou...

Страница 20: ...port mode LED Table 1 10 Port mode LED description LED Status Description Steady green Indicates port rate Flashing green 1 Hz supported by PoE switches only Indicates port PoE power supply Mode Stead...

Страница 21: ...500 52C PWR SI that supports PoE can display the PoE power consumption percentage of the switch For details refer to Table 1 12 Table 1 12 Seven segment LED description 2 LED status LED Port mode LED...

Страница 22: ...failed on the port Flashing green 1 Hz PoE mode supported by PoE switches only Off The port does not provide PoE power Steady green The port operates in full duplex mode the LED is fast flashing when...

Страница 23: ...card fails MOD1 MOD2 Off No interface card is installed Optional Interface Cards The S5500 SI series except S5500 20TP SI provide two interface card slots on the rear panel You can select the interfac...

Страница 24: ...pports CX4 electrical and protocol standards Only H3C s CX4 power cables can be used for connecting the CX4 ports A CX4 cable is hot swappable and its maximum transmission distance is 3 m 9 84 ft whic...

Страница 25: ...ntral wavelength Connector Fiber Max transmission distance 50 125 m multimode optical fiber 300 m 984 25 ft XFP SX MM850 850 nm 62 5 125 m multimode optical fiber 33 m 108 27 ft XFP LX SM1310 1310 nm...

Страница 26: ...nect it to another XFP port through an optical fiber You can select the XFP transceivers list in Table 1 18 as required Description of LEDs of Interface Cards There is a LED for each port on the inter...

Страница 27: ...inlet exhaust vents for ventilation z The rack or workbench has a good ventilation system z The rack is sturdy enough to support the device and its accessories z The rack or workbench is well earthed...

Страница 28: ...05 Cl2 0 01 Electromagnetic Susceptibility The operation of your switch can be affected by external interferences such as conducted emission by capacitance coupling inductance coupling electromagneti...

Страница 29: ...o the laser beam produced by the fiber may hurt your eyes Installation Tools z Flathead screwdriver z Phillips screwdriver z ESD preventive wrist strap The installation tools are not shipped with the...

Страница 30: ...actions without permission Installation Flow of the Switch Figure 3 1 Hardware installation flow of the switch Start Install the switch to the specified position Connect the ground wire Connect the p...

Страница 31: ...see Table 3 1 Table 3 1 Installation methods for a switch with a width of 440 mm 17 32 in Method Depth Use front mounting brackets Use front mounting brackets and a tray Use front and rear mounting b...

Страница 32: ...et S5500 28C SI S5500 52C SI 43 6 440 300 mm 1 72 17 32 11 81 in Standard S5500 20TP SI 43 6 440 360 mm 1 72 17 32 14 17 in Standard Standard S5500 28C PWR SI S5500 52C PWR SI 43 6 440 420 mm 1 72 17...

Страница 33: ...s to mount a switch into a 19 inch standard cabinet Step1 Wear an ESD preventive wrist strap and ensure a good skin contact and grounding Step2 Check the grounding and stability of the cabinet Step3 T...

Страница 34: ...itch on the tray horizontally slide the tray into the cabinet and fix the other end of mounting brackets to the front brackets with crews and captive nuts as shown in Figure 3 6 Use Front and Rear Mou...

Страница 35: ...a proper position according to the actual requirements The rear mounting brackets tightly contacted with the load bearing screws can support the switch Step5 Select a position to install the switch a...

Страница 36: ...r the weight 3 Rear panel 4 Rear square holed post 5 Rear mounting bracket 6 Screw used to fix rear mounting brackets to rear posts 7 Front mounting bracket After the switch is pushed into the cabinet...

Страница 37: ...nel 2 Rear square holed post 3 Load bearing screw 4 Rear mounting bracket Step7 Fix the other end of the front mounting brackets to the front brackets with screws and captive nuts and ensure that fron...

Страница 38: ...llation using front mounting brackets together with guide rails Follow these steps to install a switch into a 19 inch standard cabinet Step1 Wear an ESD preventive wrist strap and ensure a good skin c...

Страница 39: ...ure that the bottom side of the guide rails and the switch are in close contact Figure 3 13 Install front mounting brackets and guide rails 1 Front panel Step6 Fix the other end of front mounting brac...

Страница 40: ...e chassis for heat dissipation z Do not place heavy objects on your switch z The vertical distance between two switches must be at least 1 5 cm 0 59 in Connecting the Grounding Cable z Correctly conne...

Страница 41: ...t the PGND cable to the grounding hole of switch 1 Rear panel of the switch 2 Grounding sign 3 Grounding hole 4 OT terminal 5 PGND cable 6 Grounding screw To attach the other end of the PGND cable to...

Страница 42: ...osed earth is available nearby where a grounding conductor can be buried hammer a 0 5 m 1 64 ft or longer angle iron or steel tube into the earth The angle iron should have a dimension no less than 50...

Страница 43: ...ded at the power distribution room or AC transformer side report the problem and make reconstructions Figure 3 18 Ground through an AC power PE wire 1 Three wire AC power input cable 2 Switch rear pan...

Страница 44: ...ure is as follows Step1 Wear an ESD preventive wrist strap ensure a good skin contact and make sure that the ESD preventive wrist strap is properly grounded Step2 Take the power module from the packag...

Страница 45: ...move the power module follow these steps Step1 Wear an ESD preventive wrist strap ensure a good skin contact and make sure that the ESD preventive wrist strap is properly grounded Step2 Disconnect the...

Страница 46: ...steps Step1 Wear an ESD preventive wrist strap ensure a good skin contact and make sure that the ESD preventive wrist strap is properly grounded Step2 Install the bail latch to prevent the AC power co...

Страница 47: ...to a horizontal AC power socket 1 Figure 3 22 Connect an AC power cord to a horizontal AC power socket 2 Figure 3 23 Connect an AC power cord to a vertical AC power socket 1 Figure 3 24 Connect an AC...

Страница 48: ...strap is properly grounded Step2 Keep the upside of the DC plug shipped with the device on top and plug it in the DC receptacle see callout 1 in Figure 3 27 If you plug it with the upside down the in...

Страница 49: ...10 5 A output and a 0404A03C power cord Follow these steps to connect an RPS power cord to the switch Step1 Wear an ESD preventive wrist strap ensure a good skin contact and make sure that the ESD pre...

Страница 50: ...switch Step1 Wear an ESD preventive wrist strap ensure a good skin contact and make sure that the ESD preventive wrist strap is properly grounded Step2 Keep the upside of the RPS plug on top and plug...

Страница 51: ...preventive wrist strap ensure a good skin contact and make sure that the ESD preventive wrist strap is properly grounded Step2 Loosen the mounting screws of the filler panel on the interface card slo...

Страница 52: ...to the following points z Do not touch the surface mounted components directly with your hands z Do not use too much force in the operation z After removing an interface card if no new module is to b...

Страница 53: ...times of the cable diameter when dedicated CX4 cable is connected Verifying the Installation z Check whether the selected power is the same as the power label on the switch z Check whether the ground...

Страница 54: ...m for configuration environment setup Connecting the Console Cable Console Cable A console cable is an 8 core shielded cable One end of the cable is a crimped RJ 45 connector which is connected to the...

Страница 55: ...the switch z When disconnecting a PC from a powered on switch you are recommended to disconnect the DB 9 connector of the console cable from the PC after disconnecting the RJ 45 connector from the swi...

Страница 56: ...nter the HyperTerminal window The Connection Description dialog box appears as shown below Figure 4 3 Connection description of the HyperTerminal Step2 Type the name of the new connection in the Name...

Страница 57: ...t Bits per second to 9600 Data bits to 8 Parity to None Stop bits to 1 and Flow control to None Figure 4 5 Set the serial port parameters Step4 Click OK after setting the serial port parameters and th...

Страница 58: ...cord and ground cable are properly connected z The power supply voltage is consistent with that required by the switch z The console cable is properly connected the terminal which can be a PC used for...

Страница 59: ...up mode refer to the section Changing the Startup Mode z If you press Ctrl B within 1 second the system displays Password Enter the correct Boot ROM password and click Enter to enter the Boot Menu By...

Страница 60: ...Boot ROM password 9 Set switch startup mode Set the startup mode of the switch 0 Reboot Restart the switch z If you perform no operation or press a key other than Ctrl B within one second Once the re...

Страница 61: ...ce 0 9 Enter 9 and the system prompts you to change the startup mode The current mode is fast startup mode Are you sure you want to change it to full startup mode Yes or No Y N Enter Y The system disp...

Страница 62: ...the Boot Menu is displayed If you press Ctrl B within five seconds the Boot Menu is displayed If you perform no operation or press a key other than Ctrl B within five seconds the system begins to auto...

Страница 63: ...ter The following prompt is displayed Sysname You can configure the switch now The H3C Series switches provide abundant command views For detailed descriptions about the configuration commands and CLI...

Страница 64: ...Loading Software Using FTP Through Ethernet Port Loading Software Using FTP Loading files through the CLI Loading Software Using TFTP The Boot ROM software version must match the host software version...

Страница 65: ...up mode and the waiting time here is one second If you set the startup mode to normal this waiting time is five seconds For the setting of the startup mode refer to the section Changing the Startup Mo...

Страница 66: ...ceiving program sends an acknowledgement packet and the sending program proceeds to send another packet otherwise the receiving program sends a negative acknowledgement packet and the sending program...

Страница 67: ...00 0 Return Enter your choice 0 5 3 Set the download rate of the console port on the switch Select an appropriate download rate For example if you select 115200 bps that is enter 5 the following infor...

Страница 68: ...he console port on the switch Step1 Select Call Disconnect in the HyperTerminal window to disconnect the terminal from the switch Figure 5 1 Disconnect the terminal from the switch Step2 Select File P...

Страница 69: ...ction The new settings can take effect only after you reestablish the connection 5 Download the Boot ROM file Step1 Press Enter in the HyperTerminal window to start downloading the program The system...

Страница 70: ...ure 5 6 Page for file sending After the Boot ROM file is downloaded the terminal displays the following information CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCdone Bootrom updating done Your baudrate should be...

Страница 71: ...ode 0 Reboot Enter your choice 0 9 Enter 0 to restart the device After that the updated Boot ROM file becomes effective Loading host software Select 1 in Boot Menu to load the host software of the swi...

Страница 72: ...ually the bin file or the btm file to be downloaded and connect the console port of the switch to a PC as shown in Figure 5 7 Figure 5 7 Load Boot ROM software through TFTP FTP z You can use one PC as...

Страница 73: ...or No Y N Step6 Enter Y to start file downloading or N to return to the Boot ROM update menu If you enter Y the system begins to download and update the Boot ROM software Upon completion the system d...

Страница 74: ...n the TCP IP protocol suite It is used for transferring files between server and client and is widely used in IP networks You can use FTP to load software onto the switch through an Ethernet port In t...

Страница 75: ...Username for logging in to the FTP server which should be consistent with that configured on the FTP server FTP User Password Password for logging in to the FTP server which should be consistent with...

Страница 76: ...e After loading the application file the switch displays that you should configure the application attribute that is main backup or none Type a specific attribute to complete loading the application f...

Страница 77: ...ait Succeeded to upgrade bootrom of board 1 Step3 Update the host software on the switch Sysname boot loader file update bin main This command will set the boot file Continue Y N y The specified file...

Страница 78: ...less files in the flash memory before software downloading z Power interruption is not allowed during software loading Loading Software Using TFTP The remote loading by using TFTP is similar to the re...

Страница 79: ...f the software to be loaded and the correct working path of TFTP server when using FTP verify that you have specified the correct server and switch IP addresses the correct name of the software to be...

Страница 80: ...ne if the system status LED is off an AC input failure occurs Then do the following z Check whether the power cord is well connected to the switch whether the AC receptacle on the switch and the AC po...

Страница 81: ...An RPS input failure occurs Then do the following z Check whether the switch is well connected to the external RPS power supply z Check whether the external RPS power supply works normally If the caus...

Страница 82: ...service engineer To ensure the normal operation of the switch you need to contact the local sales agent or service engineer as soon as possible when a fixed fan failure occurs Configuration System Fa...

Страница 83: ...he configuration terminal the cause might lie in the parameter setting error at the terminal such as HyperTerminal Verify the following terminal parameter such as hyper terminal settings z Baud rate 9...

Страница 84: ...i Table of Contents Appendix A Lightning Protection of the Switch A 1 Installation of Lightning Arrester for AC Power Socket Strip with Lightning Protection A 1...

Страница 85: ...u can use cable clips and screws to fasten the lightning arrester for AC power on the cabinet workbench or the wall of equipment room Figure A 1 Diagram of lightning arrester 1 Working LED green On me...

Страница 86: ...und wire of the arrester is not well grounded or because the live and zero wires are connected in reverse direction You may check that in the following way When the red LED is on use a multimeter to e...

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