23
Problems
Possible causes
Solutions
Display not steady while
measuring: the measurement
result is rather longer or
shorter; numerical display
irregular.
Are there cysts apical?
If there has cysts, the length of root canal
can’t be measured accurately.
Whether the file clip is not
clean or broken?
Clean the file clip by alcohol, or replace it.
Whether the measuring wire
is broken or poor contact?
Contact the both end of the measuring
wire directly, it displays “-3”.
The length measurement
indicator only full display
near narrow part of the apical.
Whether the root canal is
occlusive?
The display will be normal after
penetrating the narrow part of apical.
If the root canal is too dry?
Wet the root canal with normal saline
solution or sodium hypochlorite solution.
If the endo file is too small for
a large root canal?
Replace the current endo file with a larger
one.
* If all above measures do not work, please contact us.