GTCO CalComp Drawingboard IV, Руководство пользователя

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DrawingBoard IV 28
Solving Problems
GTCO CalComp by Turning Technologies wants your experience with DrawingBoard IV to
be a successful one. If you ever encounter a problem, please follow the steps below.
1. Review this User’s Guide to verify you have performed the correct steps.
2. Read the topics below to check for a solution to your problem. Assess the
checklists, as well as the Troubleshooting Chart. Keep in mind that the problem
could be your computer, display or software, instead of the digitizer.
3. If you still experience an issue, call GTCO CalComp by Turning Technologies
Technical Support at 1-866-746-3015 (in the U.S. or Canada) or email us at
gtco.support@gtcocalcomp.com . Outside the U.S. or Canada, contact your local
GTCO CalComp by Turning Technologies office or dealer. Please have the following
information available when you call:

Description of the problem
 Name and version of software package

Type of computer being used
 DrawingBoard IV model and serial number (see bottom of digitizer)

Type of transducer
4. Be at your computer when you call.
Reducing Monitor Interference
If you are experiencing monitor interference with your tablet, you can reduce the
interference by changing the frequency your transducer uses. Transducers with the
following FCC ID numbers support two frequencies: ECPPPP, ECPPP2, ECPPLTP,
ECPPCURSOR4, ECPPCURSOR16 and ESPPCURSORII. Transducers with FCC ID numbers
other than those listed must have frequencies changed by GTCO CalComp by Turning
Technologies.
Changing the Frequency of the Cordless Cursor
1. Place the cursor on the tablet surface.
2. Press Buttons 1 and 2 simultaneously and hold for approximately three seconds.
3. The cursor turns itself off. You will know the cursor is off when the Indicator light on
the tablet begins blinking.
4. The cursor turns on again at the new frequency. You will know the cursor is on
when the Indicator light glows steadily.