Grifco eDrive +2.0, Инструкция по установке и эксплуатации

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22
TROUBLESHOOTING
Status Indicator (Green) Flash / Problem Table
IMPORTANT NOTE :
If a problem is found with an installation, be sure to read the troubleshooting guide thoroughly. If the problem persists call
Chamberlain for technical assistance on
1800 GRIFCO ® or email customerservice@chamberlainanz.com in Australia or in New
Zealand call 0800 653 667.
No. flashes/
Problem
Meaning Possible causes Possible Solutions
Solid ON Motor running
2 Infrared beam and/or
Bump edge obstruction
N/C beam removed IR beam obstructed
Bumper edge pressed
The opener has detected removal of
an Entrapment Protection
• Clear obstruction
• Remove pressure from bump edge
• Set DIP 1 to OFF and press ‘reset’ (RST) button on MCB for 10 seconds. Re-
learn any remaining Entrapment Protection Devices
3 Entrapment Protection
Device removed The opener has detected removal of
an Entrapment Protection Device • Set DIP 1 to OFF and press ‘reset’ (RST) button on MCB for 10 seconds. Re-
learn any remaining Entrapment Protection Devices (see page 15)
4 MCB error Internal Error • Power off, and on. If un-resettable replace MCB
5 EB internal error EB disconnected or ignored from
MCB • Return EB to the installation or resolve EB issue, refer Elite Manual
9 APE error 1
APE error 2 APE position jump
Severe close range frequency
APE cable disconnected
APE cable fault • Replace APE assembly
• Press ‘reset’ (RST) button on MCB for 3 seconds
• Reconnect APE cable
• Replace APE cable
10 Under speed error Extreme load on door • Check for objects causing interference to door operation
• Check door installation
• Check for damage to motor
• Upgrade to a larger opener
12 Thermal overload Motor overheating • Use opener less frequently
• Upgrade to a high cycle opener
14 Direction error Motor connections altered • Change door direction and reset limits
15 Clutch slip (if fitted)
No speed detected
Contactor failure Clutch adjustment set too low
Motor stalled
Extreme vibration or impact during
transit
• Check clutch adjustment
• Check door for mechanical failure or motor fault
• Replace MCB
Constant
flash
Due for service Door is due for routine service • Contact your local door dealer to arrange service
No Lights
Displayed
Power failure – No lights
on MCB or Controller
*With lights on at MCB
Power supply not correctly con-
nected
*Bad connection to Controller
• Check transformer
• Check power supply wiring
• *Refer below if lights are on at MCB and not on Controller
Push button
not respond-
ing
Opener does not drive up
and / or down Bad connection to Controller
Damaged Controller cable
Controller buttons forced and dis-
lodged from rear of lid
• *Check RJ45 plugs are clipped in securely at Controller and MCB
• *Check connections
• *Replace Controller cable
• *Replace Controller
Open or Close
button not
responding
but green
light comes
on
Coil failure or incorrect
motor wiring if green
light on whilst holding
up or down button and
opener does not move in
one direction Extreme vibration or impact during
transit
Incorrect motor terminal connection
• Replace MCB
• Correctly wire the motor