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P0803466-00 v.2.0
LIMITED WARRANTY
WHAT IS COVERED BY THIS WARRANTY
Greenworks makes the following warranty to the original purchaser(“Owner”) only - warranty is non-
transferable:
A. Residential Use:
Greenworks product used for normal residential purposes* are warranted for
two (2) years on electronics & motors, four (4) years on frame & build, eight (8) years on deck &
battery, or five hundred (500) total hours of usage, whichever comes first from the date of purchase
on all materials and workmanship. Consumables such as tires and blades are warrantied for thirty
(30) days from the date of purchase. If the Owner discovers within this warranty period a defect in
materials or workmanship:
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Owner must promptly notify Greenworks or an authorized dealer in writing or via email, phone call,
app or in person of the defect. In no event shall such notification be received by Greenworks, or
an authorized dealer, later than the reference coverage dates noted above of two (2), four (4) or
eight (8) years from the date of purchase.
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Within a reasonable time after such notification, and verification of warrantable defect; Greenworks
will correct any defect in material or workmanship on the Greenworks product by, at its option,
repairing or replacing part(s) with either new or used replacement parts.
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Such repair, including parts and labor, shall be at the expense of Greenworks to the original Owner
only.
B. Commercial Use:
Greenworks Products used in commercial applications are not covered by
warranty. This also includes no warranty on the batteries.
C. Rental Use:
Greenworks Products used in rental applications are not covered by warranty. This also
includes no warranty on the batteries.
NOTE:
Failure to properly maintain batteries and keep them fully charged will reduce battery life and will
void the battery warranty. The provisions of this limited warranty shall not apply to failure due to:
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Abuse or neglect such as: water damage, loose wiring or rusted or corroded hardware.
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Lack of proper maintenance; damage caused by improper installation of the battery; neglect,
breakage, exposure to extreme temperature conditions including but not limited to freezing
temperatures, hot temperatures, proximity to heat sources including warmers or fire, exposure to
water or other substances, wreckage, operation of the battery in an overcharged or uncharged
condition.
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A battery charged by systems other than the original equipment type battery charger.
Footnote:
*” Normal residential purposes”, as used herein, means use of Product on same lot as your
home. Use at more than one location is considered commercial use.
WHO MUST PERFORM THE WARRANTY SERVICE
All warranty service shall be performed by a Greenworks authorized dealer or Greenworks authorized
service technician. Service calls and/or transportation expense of the product to and from the authorized
dealer, for warranty work, will be paid by the owner of the product. For warranty service, contact an
authorized dealer.
WHAT IS NOT COVERED BY THIS WARRANTY
Greenworks does not warranty:
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Repairs made by unauthorized persons.
