GRAPHTEC CS1000EV, Руководство пользователя

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CS1000EV/1100EV 6 – 1
6. TROUBLESHOOTING PROCEDURES
6. TROUBLESHOOTING PROCEDURES
If the scanner seems to be operating abnormally, perform the troubleshooting procedures
described in this chapter before requesting a service call.
6.1 The Scanner Is Turned On But Doesn’t Operate at All
Cause Remedy
The power cord has come loose. Firmly connect both plugs of the power cord.
The scanner is connected to an electrical
socket that does not provide the rated
Use only the rated supply voltage.
supply voltage.
The electrical socket is not supplying
a supply voltage.
Check the power supply.
6.2 The Scanner Operates Improperly After Connection to the
Computer
Cause Remedy
The SCSI cable is not properly connected Firmly insert the cable’s connectors until they
to the computer and/or the scanner. lock into place.
The SCSI adapter used is not compatible Change the SCSI transfer rate (Maximum Sync
with high-speed data transfer (SCSI-3 or Transfer Rate) to 10 MB/s. For details, refer to
higher). the SCSI adapter instruction manual.
The SCSI cable connecting the computer
Confirm that there is no fault with SCSI cable
to the scanner is faulty.
connectors (broken or bent pins).
Fully insert the SCSI cable until it locks.
If the scanner will serve as a terminal within the
The SCSI terminator has not been network configuration, set Bit 4 of the scanner’s
activated. DIP switch to enable the internal terminator
function.
Set the scanner’s ID number to one that is different
The SCSI-ID number is incorrectly set. from other devices in the network (see Section 3.4,
“Setting the ID Number”).
The SCSI cable’s overall length exceeds Use a SCSI cable that is no longer than
3 meters. 3 meters.
The factory-preset default of the SCSI-ID setting is 2.