GOULDS WATER TECHNOLOGY LIMITED WARRANTY
This warranty applies to all water systems pumps manufactured by Goulds Water Technology.
Any part or parts found to be defective within the warranty period shall be replaced at no charge to the dealer during the warranty period. The warranty period shall exist for a
period of twelve (12) months from date of installation or eighteen (18) months from date of manufacture, whichever period is shorter.
A dealer who believes that a warranty claim exists must contact the authorized GouldsPumps distributor from whom the pump was purchased and furnish complete details
regarding the claim. The distributor is authorized to adjust any warranty claims utilizing the Goulds Water Technology Customer Service Department.
The warranty excludes:
(a) Labor, transportation and related costs incurred by the dealer;
(b) Reinstallation costs of repaired equipment;
(c) Reinstallation costs of replacement equipment;
(d) Consequential damages of any kind; and,
(e) Reimbursement for loss caused by interruption of service.
For purposes of this warranty, the following terms have these definitions:
(1) “Distributor” means any individual, partnership, corporation, association, or other legal relationship that stands between Goulds Water Technology and the dealer in
purchases, consignments or contracts for sale of the subject pumps.
(2) “Dealer” means any individual, partnership, corporation, association, or other legal relationship which engages in the business of selling or leasing pumps to
customers.
(3) “Customer” means any entity who buys or leases the subject pumps from a dealer. The “customer” may mean an individual, partnership, corporation, limited
liability company, association or other legal entity which may engage in any type of business.
THIS WARRANTY EXTENDS TO THE DEALER ONLY.
4. Troubleshooting
A) PUMP FAILS TO PRIME
1. Priming chamber empty or not sufficiently full.
2. Wrong direction of rotation.
3. Air leaks through the suction line joints (loose screws or
broken hoses).
4. Quick coupling gaskets broken or not well mounted.
5. Hose clamps loose or broken (tighten or replace).
6. Liquid in priming chamber overheated (fill with
cold liquid).
7. Delivery line under pressure (see Operating Instruc-
tions).
8. Rotation Speed too slow (increase speed).
9. Worn or broken impeller, worn or damaged volute
(replace as required).
10. Air leaks through damaged mechanical seal (replace
the seal).
B) LOW CAPACITY
1. Suction strainer clogged (clean).
2. Suction or delivery line obstructed (remove obstruction).
3. High friction losses in the suction line (eliminate
unnecessary curves, restrictions or valves).
4. Suction lift too high (set up the pump as near as possible
to the water level).
5. Rotation speed too low (increase speed).
6. Impeller clogged (remove obstruction).
Goulds is a registered trademark of Goulds Pumps, Inc. and is used under license.
© 2012 Xylem Inc. IM085 Revision Number 3 July 2012
Xylem, Inc.
2881 East Bayard Street Ext., Suite A
Seneca Falls, NY 13148
Phone: (866) 325-4210
Fax: (888) 322-5877
www.xyleminc.com/brands/gouldswatertechnology