Trouble Shooting your Dehumidifier
PROOF OF PURCHASE
To receive warranty retain receipt as proof of purchase. (Refer to back of booklet).
Problem
Possible Cause
Solu/on
The unit doesn't operate
Has the power cord been
disconnected?
Plug the power cord into
the outlet.
Is the tank full indica:on
lamp blinking? (The tank is
full or in a wrong posi:on.)
Empty the water in the
drainage tank and then
reposi:on the tank.
Is the temperature of the
room above 35
℃
or below
5
℃
?
The protec:on device is
ac:vated and the unit
cannot be started.
The dehumidifying
func/on doesn't work
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the
dehumidifier".
Is the intake duct or
discharge duct obstructed?
Remove the obstruc:on
from the discharge duct
or intake duct.
No air is discharged
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the
dehumidifier".
Opera/on is noisy
Is the unit :lted or
unsteady?
Move the unit to a
stable, sturdy loca:on.
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the
dehumidifier".
Goldair Select – New Zealand
Monday – Friday 8am-5pm
Phone +64 (0)9 917 4000
Phone 0800 232 633
[email protected]
Goldair Select – Australia
Monday – Friday 8am-5pm
Phone +61 (0)3 9365 5100
Phone 1300 465 324
SUPPORT AND TECHNICAL ADVICE
