LSX3100 User Manual, January 2017
© 2017 Global Payments Inc.
37
CONFIDENTIAL
Error Code
CDU Error Code Description and Diagnostics
C004F
More than 65 seconds passed at dispensing
1. Perform CDU ROM Version Check.
1 CST CDUU11V normal
2 CST CDUU21V normal
3 CST CDUU31V normal
4 CST CDUU41V normal
2. Replace Main B/D.
C0050
Power failure during dispense
1. Check power cable for damage or loose connector.
2. Replace Main B/D.
3. Replace Main Power Supply.
C0051
Dispense of more than 150 notes requested
Check to see if more than 150 notes are requested.
C0052
1st CST exit sensor (I) blocked after dispensing
1. Check sensors RIGHT/LEFT for blockage.
2. Check to ensure sensor is working properly.
3. Check cable from sensor to main B/D for damage or loose connector.
4. Measure sensor voltage <transmitter normal range of 1~3V>.
Normal range of 50~250 mV at empty
Normal range of 2~5 V when blocked
5. Replace Inlet sensor when the voltage is not in the normal range.
6. Replace Main B/D.
C0054
Double note detected
1. Check to ensure notes are not sticking together.
2. Check gears inside cassette for debris between gears.
3. Check rollers inside cassette for damage.
4. Check note exit slit for sticky surface.
5. Replace cassette.
6. Replace Main B/D.
C0056
Reject gate failure
1. Check solenoid for interference.
2. Check gate for damage or interference.
3. Check encoder for blockage and swinging lever for damage or interference.
4. Check cable form main B/D to solenoid for damage or loose connector.
5. Check cable from main B/D to encoder for damage or loose connector.
6. Measure sensor voltage <transmitter normal range of 1~3V>.
Normal range of 50~250 mV at empty <YELLOW CABLE>
Normal range of 2~5 V when blocked <YELLOW CABLE>
7. Replace encoder when the voltage is not in the normal range.
8. Replace Main B/D.
C0058
Note count mismatch (# note at CST exit < # note at count)
1. Check cables from main B/D to sensor for proper connection.
2. Replace Main B/D.
C0059
Note jam occurred while initializing