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GKB HZ2001 HD-SDI PTZ Camera

4. Trouble Shooting

Problem

Possible Reason

Solution

Power on normally but no
video signal

Wrong wire
connections

Check and reconnect wires

Wrong or bad power
source

Change power source

Fuse broken.

Change fuse

Power cable is
disconnected

Reconnect power wiring

Pan/Tilt not initializing
when power on

Address, protocol, and
baud rate is not
correctly set

Check and set the parameters
again.

RS485 cable is not
correctly connected

Check and reconnect RS485 cable

Video is not stable

Video cable is wrong

Check and reconnect video

Power source is wrong

Change the power source

Control center is not stable

RS485 wiring error

Check and reconnect the RS485

Table 31

Содержание HZ2001

Страница 1: ...efore operating this unit please read this manual thoroughly and retain it for future reference User s Manual GKB HZ2001 HD SDI PTZ Camera 3Megapixel Outdoor HD SDI PTZ Camera with 20X Optical Zoom Le...

Страница 2: ...ore installing or operating the unit please read all safety notes and warnings provided in this manual GKB HZ2001 is a surveillance device for use in security systems that assist in the management of...

Страница 3: ...mera 21 3 4 Camera Motions 22 3 4 1 Pan And Tilt 22 3 4 2 Zoom 23 3 4 3 Focus 23 3 4 4 IRIS Opening 24 3 4 5 Preset Positions Programming and Recalling 24 3 5 Function Program Menu 25 3 5 1 system Inf...

Страница 4: ...t drop the camera GKB HZ2001 is not designed to resist heavy impact Handle with care to avoid damage to sensitive internal components 2 Do not expose the camera to radioactivity and mount facing stron...

Страница 5: ...with built in OSD menu and the user does not need to dismount the camera from field or do any screw work Wide Dynamic Range WDR A camera is intended to provide clear images even under back light circu...

Страница 6: ...ration manual for detailed operation When adjusting position is set with focus status it goes back to auto focus The camera will NOT auto focus in the following status Target is not in the center of i...

Страница 7: ...cter label Alarms Input The camera has four alarm inputs which can be programmed as high medium or low priority When an alarm is received an input signal to the camera triggers the user defined action...

Страница 8: ...UTO WDR ON OFF AUTO Digital Noise Reduction ON 1 5 Programmable OFF White Balance AUTO Indoor Outdoor Auto Track Manual Pan Tilt Pan Range Speed 360 Endless 0 05 400 Sec Tilt Range Speed 5 93 Auto Fli...

Страница 9: ...IP switches SW1 configures communication protocol baud rate and video output format SW2 configures camera address Pic 1 shows switches position and default settings Pic 1 Switch Position The default s...

Страница 10: ...2 2 Installation The camera has four types of mountings wall mount in ceiling mount surface mount and pole mount Please make sure which type you are installing 2 2 1 Dimensions Ceiling Mount In Ceili...

Страница 11: ...PTZ Camera 8 2 2 2 Brackets and Installation Holes Base Installation Holes of Ceiling Mount Wall Bracket Installation Holes for Wall Bracket Pole Bracket and Installation Holes In ceiling Mount and I...

Страница 12: ...3 Refer to the instructions supplied with the bracket Take out cables for the dome through the bracket And install the bracket to the wall See Pic 3 Pic 4 Press the thumb fastener and open the hinged...

Страница 13: ...Section 0 4 Trouble Shooting Step 2 Install dome drive Pic 6 Set the DIP switches for SW1 and SW2 at the bottom of the dome drive for the appropriate receiver address communication protocol and baud r...

Страница 14: ...out a screw from lower dome Link cables screw and lower dome See Pic 8 Pic 9 Line up the mounting screw holes and install the two mounting screws Push the lower dome inside the back box See Pic 9 Pic...

Страница 15: ...ng mounting location Insert the compass tool into the hole Draw a circle on the ceiling using the compass tool and a pencil See Pic 12 Left Cut the circle out of the ceiling tile See Pic 12 Right Pic...

Страница 16: ...can stand up to 32 pounds 14 6kg Press the thumb fastener and open the hinged door to the back box Take out hole of pin See Pic 15 Pic 15 Pull cables into the back box through the plastic panel Connec...

Страница 17: ...s for SW1 and SW2 at the bottom of the camera drive for the appropriate receiver address communication protocol and baud rate Refer to the labels on the camera drive or DIP SWITCH SET in this manual R...

Страница 18: ...dome Pic 20 Take out a screw from lower dome Link cables screw and lower dome See Pic 20 Pic 21 Line up the snaps on trim ring with the mounting screws on the back box Snap the trim ring into the pla...

Страница 19: ...into the hole See Pic 22 Pic 23 Press the thumb fastener and open the hinged door to the back box Take out hole of pin See Pic 24 Pic 24 Pull cables into the back box into the plastic panel Connect ca...

Страница 20: ...o the labels on the dome drive or DIP SWITCH SET in this manual Pic 25 Line up link card and faucet of the back board of the dome Push the dome drive in See Pic 25 Step 3 Install dome flange Pic 26 Sn...

Страница 21: ...GKB HZ2001 HD SDI PTZ Camera 18 2 2 6 Pole Mount Installation See Section 0 2 2 3 Wall Mount Installation...

Страница 22: ...l appear on the video output OSD On Screen Display protocol communication parameters camera address and software version Check that the data are suitable for operation Otherwise refer to the section i...

Страница 23: ...ding manual for using the control panel The default user password is 000000 It is advisable to change the default password to prevent intrusions Do not lose or forget the programmed password Take note...

Страница 24: ...he command set For example the following command select camera address 1 is performed by pressing the following keys CAM 1 ENTER 3 2 3 Control Keypad Command Types There are four command types Select...

Страница 25: ...in fact depends on the value of the PROPORTIONAL PAN setting in the MOTION menu and the zoom If the option is ON the maximum rotation speed which can be obtained using the joystick is proportional to...

Страница 26: ...ck upwards as you would normally 3 4 2 Zoom The camera frame may be adjusted by using the ZOOM IN and ZOOM OUT commands Use ZOOM IN to zoom into the detail use ZOOM OUT to zoom out Zoom can be set as...

Страница 27: ...0 to 99 Presets from 100 to 103 170 to 173 The following examples show how to program the free Presets and recall them Example saving preset number 32 1 Position the camera in a certain pan tilt and z...

Страница 28: ...izontal direction Symbol indicates the digit which will be entered Press OPEN to enter the selected digit The entered numbers will be replaced by a symbol on the screen for privacy Select ENTER and pr...

Страница 29: ...0 DOME SETTINGS 2 Secondary programming menu refer to Section 0 DOME LABEL Menu for associating the text to be associated to the camera refer to Section 0 RESTORE FACTORY DEFAULT Restore the camera se...

Страница 30: ...his menu cannot be edited 3 5 2 Display Setup The DISPLAY SETUP menu is used to enable the labels to be displayed for the various camera functions Screen 4 Display Setup SYSTEM INFORMATION COM 2400 N...

Страница 31: ...r to the monitor center DOME LABEL ON OFF Show or hide dome labels CRUISE TRACKING ON OFF Show or hide display of CRUISE TRACKING Only available for tracking cameras EVENT LABEL ON OFF Show or hide ev...

Страница 32: ...e label in the chosen position using the joystick 5 Press OPEN 6 Repeat this operation for each label 7 Point the cursor to SAVE and press OPEN 3 5 3 Main Programming Menu Dome Settings 1 In the first...

Страница 33: ...ng submenu refer to Section 0 CLEAR SET Clear settings submenu refer to Section 0 TOTAL PRESET NUMBER 40 64 256 Maximum number of Presets Always enter 256 refer to Section 0 Table 3 3 5 3 1 Camera The...

Страница 34: ...isibility when the background light is very bright PROGRAM AE MODE Automatic exposure submenu see below WHITE BALANCE White balance submenu see below ADDITIONAL Additional settings submenu see below T...

Страница 35: ...tic AGC ON IRIS In this mode The IRIS opening time is fixed to 1 50 second The auto IRIS opening is manually varied in the IRIS LEVEL menu Gain control is automatic AGC ON MANUAL In this mode The shut...

Страница 36: ...ts are possible only in MANUAL or IRIS mode AGC LEVEL 3DB 0DB 2 DB 4 DB 6DB 8 DB 10 DB 12 DB 14 DB 16 DB 18 DB 20 DB 22 DB 24 DB 26 DB 28 DB It is possible to automatically control gain AGC to one of...

Страница 37: ...omatically adjusts the white balance by analyzing a more restricted range with respect to the previous option i e those with temperatures in the range from 3000K and 7500K OUT This function automatica...

Страница 38: ...wide dynamic range function It is only available when the camera module supports this function VR ON OFF VR Vibration Reduction is very practical with some random vibrations from outside DNR LEVEL 1...

Страница 39: ...creases PARK TIME 15 S 12 H With this function the camera will resume the function defined in PARK ACTION by specifying a value in 1s 1m 1h steps following a stop or interruption of the performed func...

Страница 40: ...d of the park time CRUISE TRA The camera performs a cruise with tracking on at the end of park time SCAN SPEED DEG S 1 32 DEG S This will specify the rotation speed for automatic horizontal scans PAN...

Страница 41: ...ed position with the joystick to set the right scanning limit 13 Press OPEN to confirm Press CLOSE to cancel the operation 14 Point the cursor to CLEAR SCAN STOPS and press OPEN to delete the programm...

Страница 42: ...ery 142 FRAME SCAN The camera performs a frame scan at the end of power up the horizontal scan is performed in the SET SCAN limits PRESET 1 PRESET 8 The camera goes to preset 1 or 8 at the end of powe...

Страница 43: ...ing to be stored Press OPEN to confirm EDIT PRESET LABEL This submenu is used to access writing mode for associating a label to a presetting see below EDIT PRESET POSITION This submenu is used to posi...

Страница 44: ...nt the cursor to BACKSPACE to delete it 22 After writing the text point the cursor to OK and press OPEN to save and go back to the main screen PRESET NUMBER 1 PRESET LABEL 1 0 1 2 3 4 5 6 7 8 9 Y Z y...

Страница 45: ...rrent pattern Table 11 PROGRAM PATTERN submenu This includes all the operations needed to program a pattern 23 Use the joystick to point the cursor to the PATTERN NUMBER option 24 Select the required...

Страница 46: ...ne see below EDIT ZONE This submenu is used to create a zone see below ENABLE ZONE ON OFF This is used to enable disable each zone selected in the ZONE NUMBER field CLEAR CURRENT ZONE This submenu is...

Страница 47: ...ress OPEN to confirm 32 Use the joystick to point to the required position to define the left limit of the zone to be created 33 Press OPEN to confirm Press CLOSE to cancel the operation 34 Use the jo...

Страница 48: ...ettings RESTORE FACTORY DEFAULT This performs a total reset and loads the default settings The operations may take a few seconds approximately 20 seconds the message WAIT will appear on the monitor Ta...

Страница 49: ...SSWORD Password submenu refer to Section 0 WINDOWS BLANKING Windows blanking submenu refer to Section 0 HEATER SETTING Heater use submenu refer to Section 0 CRUISE SETTING Cruise programming submenu r...

Страница 50: ...action related to each alarm when several alarms occur at the same time ALARM SETTINGS This shows detailed setting of the current alarm CLEAR SET This submenu is used to delete the alarm programming s...

Страница 51: ...ted preset on alarm PATTERN 1 The camera performs pattern action 1 on alarm PATTERN 2 The camera performs pattern action 2 on alarm PATTERN 3 The camera performs pattern action 3 on alarm PATTERN 4 Th...

Страница 52: ...rogress is stopped and the camera executes the action that has been set in the ALARM ACT menu In the event of Preset action the camera moves to the preset position Then if the option PARK ACTION is se...

Страница 53: ...is option shows the hard address number It is the address of the SW2 Switch Setting 2 ADDR SOFT The option shows the soft address number It is not editable EDIT ADDR SOFT This submenu is to edit the s...

Страница 54: ...camera needs a reboot for the new address to take effect When the hard address is different from that of last power up the hard address will be applicable and the camera address will be hard type PLEA...

Страница 55: ...and keep it in a safe place Screen 25 Edit Password 44 Select the password digits by moving the joystick in the horizontal direction Symbol indicates the digit which will be entered 45 Press OPEN to...

Страница 56: ...ing Option Value Explanation STYLE GRAY SMEAR There are two ways to blank out the zone to be masked either using a grey window which entirely conceals the area or by using a semi transparent smear win...

Страница 57: ...annot coexist at the same time in presence of a privacy zone A band will automatically be removed if both bands are enabled and a privacy zone is activated If an attempt to activate a blanking band is...

Страница 58: ...used to activate the privacy zone positioning procedure see below EDIT WINDOW ZOOM This option sets the zoom level over which the created privacy zone will be visible ENABLE WINDOW ON OFF This switche...

Страница 59: ...or select CLOSE to quit the menu It is preferable to set the privacy zones with a zoom level of 1x Remarks on Privacy Zones Privacy zones can be programmed and therefore the menu can be opened in opti...

Страница 60: ...N the following screen will appear Screen 29 Edit Window Zoom 59 Press OPEN and start the zoom setting procedure The newly created privacy zone will appear on the monitor 60 Use the joystick to obtain...

Страница 61: ...is on HEATER MODE AUTO Heater operating mode when set to AUTO the heater is operated when the outside temperature is lower than the setting made in the following menu OFF The heater is always off ON...

Страница 62: ...SECS 5 250 Duration in seconds of the dwelling time on each presetting CRUISE TRACKING ON OFF This is to enable or disable tracking function during cruise PRESET LIST 1 3 Value 1 selects the first gro...

Страница 63: ...of the screen is SMALL GRAY SENS HIGH MEDIUM LOW This option determines the auto tracking sensitivity The sensitivity measures the grey scale variations of a certain point in the frame in the unit of...

Страница 64: ...function is on OFF no active alarm output TRACKING SPEED AUTO 1 63 This option establishes the camera movement speed If AUTO is selected the camera is automatically adapted to the motion of the targe...

Страница 65: ...onditions the camera may easily lose the tracked object If IR illuminators are used remember that The camera must be programmed to operate in B W only DOME SETTINGS 1 CAMERA ADDITIONAL menu because th...

Страница 66: ...setting should always be preferred unless the object to be tracked does not always move at low constant speed TRACKING BOUNDARY it is strongly advised to delimit the tracking zone avoiding including...

Страница 67: ...t the time of the ptz clock DATE FORMAT Y M D D M Y This entry is to set the date format SET DATE This entry is to set the date of the ptz Table 26 3 5 4 9 Event TIME TIME FORMAT 24H SET TIME 04 03 DA...

Страница 68: ...operations needed to enter labels to be associated to events 62 Use the joystick to point the cursor to the EDIT EVENT LABEL option 63 Press OPEN The following menu will appear on the display 64 Poin...

Страница 69: ...ON OFF The entries programs which day s the event shall be executed EVENT TYPE TRACKING The camera performs tracking action on alarm AUTO SCAN The camera performs an auto scan on alarm the camera per...

Страница 70: ...pattern action 1 on alarm PATTERN 2 The camera performs pattern action 2 on alarm PATTERN 3 The camera performs pattern action 3 on alarm PATTERN 4 The camera performs pattern action 4 on alarm CRUIS...

Страница 71: ...joystick to point the cursor to the EDIT DOME LABEL option 67 Press OPEN and the following menu will appear on the display Screen 39 Edit Dome Label 68 Point the cursor to the first character to be us...

Страница 72: ...controller In case of other control device please refer to the relative manual Preset Function 82 Start the cruise function 83 Delete all Presets 84 Pattern Scan 1 85 Pattern Scan 2 86 Pattern Scan 3...

Страница 73: ...r cable is disconnected Reconnect power wiring Pan Tilt not initializing when power on Address protocol and baud rate is not correctly set Check and set the parameters again RS485 cable is not correct...

Страница 74: ...IPTION BAUD RATE BPS OFF ON OFF OFF 1080i60 ON ON OFF OFF 1080i50 OFF OFF ON OFF 720P60 ON OFF ON OFF 720P50 OFF ON ON OFF 1080P30 ON ON ON OFF 1080P25 OFF OFF OFF ON 720P30 ON OFF OFF ON 720P25 Table...

Страница 75: ...ON ON OFF ON OFF OFF OFF 23 ON ON ON OFF ON OFF OFF OFF 24 OFF OFF OFF ON ON OFF OFF OFF 25 ON OFF OFF ON ON OFF OFF OFF 26 OFF ON OFF ON ON OFF OFF OFF 27 ON ON OFF ON ON OFF OFF OFF 28 OFF OFF ON ON...

Страница 76: ...65 ON OFF OFF OFF OFF OFF ON OFF 66 OFF ON OFF OFF OFF OFF ON OFF 67 ON ON OFF OFF OFF OFF ON OFF 68 OFF OFF ON OFF OFF OFF ON OFF 69 ON OFF ON OFF OFF OFF ON OFF 70 OFF ON ON OFF OFF OFF ON OFF 71 ON...

Страница 77: ...OFF 108 OFF OFF ON ON OFF ON ON OFF 109 ON OFF ON ON OFF ON ON OFF 110 OFF ON ON ON OFF ON ON OFF 111 ON ON ON ON OFF ON ON OFF 112 OFF OFF OFF OFF ON ON ON OFF 113 ON OFF OFF OFF ON ON ON OFF 114 OFF...

Страница 78: ...OFF OFF ON 151 ON ON ON OFF ON OFF OFF ON 152 OFF OFF OFF ON ON OFF OFF ON 153 ON OFF OFF ON ON OFF OFF ON 154 OFF ON OFF ON ON OFF OFF ON 155 ON ON OFF ON ON OFF OFF ON 156 OFF OFF ON ON ON OFF OFF...

Страница 79: ...N 194 OFF ON OFF OFF OFF OFF ON ON 195 ON ON OFF OFF OFF OFF ON ON 196 OFF OFF ON OFF OFF OFF ON ON 197 ON OFF ON OFF OFF OFF ON ON 198 OFF ON ON OFF OFF OFF ON ON 199 ON ON ON OFF OFF OFF ON ON 200 O...

Страница 80: ...ON ON 234 OFF ON OFF ON OFF ON ON ON 235 ON ON OFF ON OFF ON ON ON 236 OFF OFF ON ON OFF ON ON ON 237 ON OFF ON ON OFF ON ON ON 238 OFF ON ON ON OFF ON ON ON 239 ON ON ON ON OFF ON ON ON 240 OFF OFF O...

Страница 81: ...CR100000306 2013 GKB Security Corporation Specifications are subject to change without prior notice Warranty Policy For detailed information on product warranties and warranty claim please contact you...

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