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Troubleshooting

Model: GHM Warmer Series

This section describes basic general troubleshooting procedures. Refer to the supplied wiring diagram for more

detailed analysis.

•

Electrical troubleshooting should be performed ONLY by qualified service providers. Death or serious injury will

result from contact with energized electrical components or circuits.

•

Failure to comply with these DANGER notices will result in serious injury or death, equipment or property

damage, and void the warranty.

Table 6.01 Troubleshooting Procedures

Problem

Possible Cause

Repair Procedure

Fluorescent lighting not working

A. Fluorescent bulb burned out

Replace bulb

B. Fuse blown

Replace fuse

C. Faulty ballast

Call for service

D. Faulty relay

Call for service

Unit not heating properly

A. Pan (bottom) heating element(s)

faulty

Call for service

B. Ceramic (top) heating element(s)

faulty

Call for service

C. Heat control(s) faulty

Call for service

Unit will not power-up

A. No power to unit

Check circuit breaker or plug in

power cord.

B. Faulty relay

Call for service

C. Blown fuse

Replace fuse

Unit will not maintain food at proper

holding temperature

A. No power to unit

Check circuit breaker or plug in power

cord.

B. Heat settings too low

Adjust bottom and/or top heat

controls as needed.

C. Food not at proper temperature

when placed into the unit.

Ensure food is at required

temperature before placing into unit.

D. Heating elements and/or ceramic

heaters faulty

Call for service.

Troubleshooting

Содержание GHM-4

Страница 1: ...liance GHM Warmer Series ISO 9001 2015 Registered Committed to Quality 2750 Gunter Park Drive West Montgomery AL 36109 USA Toll Free 800 554 4537 USA Canada Only Other 334 272 1457 Fax 334 239 4117 Website www gfse com Email services gfse com Printed in USA Form 66203 Rel Date Feb 2014 Rev Date Jan 2019 Rev B CERAMIC HEATER VERSION ...

Страница 2: ......

Страница 3: ...is requested Giles will dispatch factory authorized service representatives to inspect repair recondition or replace units of its manufacture with such labor being rendered without cost to owner for twenty four 24 months from the date of installation Otherwise service including labor and transportation charges or other expenses in connection with the removal or installation of any part or parts su...

Страница 4: ......

Страница 5: ... 03 Counter Top Installation 8 2 03 1 Base Counter Installation 9 2 04 Glass Lighting Installation 10 2 04 1 Full Serve Models 10 2 04 2 Customer Self Serve Models 11 2 05 Electrical Requirements 12 2 06 Electrical Connections 12 2 06 1 Electrical Connection Diagram 13 2 07 Ventilation 13 3 Overview 15 3 01 Back Side View 16 3 02 Accessory Items Included 18 3 03 Accessory Items Not Included 20 4 O...

Страница 6: ...eaning 31 6 Troubleshooting 33 6 01 Troubleshooting Procedures 33 7 Parts List 35 7 01 Parts Ordering Service Information 35 7 02 Control Panel Assembly 36 7 03 Element Assembly Lower Heat 38 7 04 Heater Assembly Top Heat 40 7 05 Glass Work Shelves 42 ...

Страница 7: ... If used without the safety alert symbol indicates a potentially hazardous situation which if not avoided may result in equipment and or property damage and may void the factory warranty NOTE or IMPORTANT Identifies suggested recommended or other important information Hazard Alert Symbols are used throughout the Manual in conjunction with key words such as DANGER WARNING or CAUTION to alert Users ...

Страница 8: ...y with all electrical and mechanical code requirements The unit must be adequately and properly grounded Improper grounding can potentially result in electrical shock to Users Check the rating label on the unit to determine the proper power supply required Always consult an electrician or other qualified service technician to ensure that circuit breakers and wiring are of sufficient rating and gau...

Страница 9: ...mental capabilities or lack of experience and knowledge unless they have been given adequate instruction and or supervision concerning its use by a person responsible for their safety Children should not be allowed to play with or in the area around the appliance Any required troubleshooting and repair of this equipment is to be performed by a qualified and factory authorized service company Allow...

Страница 10: ...te and or local heath regulations regarding cleaning and sanitation of any foodservice equipment To clean difficult surface areas having excessive build up of grease residue GILES recommends using a mild bio degradable non toxic degreasing cleaner such as Simple Green HD Pro GILES assumes no responsibility in regard to code compliance for installation and use of this equipment The customer is resp...

Страница 11: ... potential for costly down time and equipment repairs With proper care and maintenance this unit will provide years of dependable trouble free service Please retain this manual for future reference Introduction Model GHM Warmer Series 1 Temperature Control Each well has variable lower and upper heater temperature control Controls are easy to use and indicator lights show status GHM4 3 wells GHM5 4...

Страница 12: ...CIMALS MACHINE SHOP XXX 005 XX 010 XX 031 T MONTGOMERY ALABAMA ENTERPRISES INC R ANGULAR 0 5 ANGULAR 0 5 B CHANGED DIMS 44 1 8 WAS 36 3 8 A RELEASE FOR PRODUCTION SYM 28 13 16 731 84 24 13 16 630 24 17 431 51 36 5 8 930 76 44 1 8 1121 26 7 0 96 1 4 2444 7 70 5 16 1786 34 57 3 8 1457 15 44 7 16 1128 02 7 1 8 181 46 INCHES mm 1 04 Specifications 1 04 1 Overall Dimensions ...

Страница 13: ...rams below show examples of typical Pan layouts The GILES Warmer can accommodate pan depths from 2 1 2 64 mm to 4 102 mm Units are shipped with enough Pan Support Dividers for the layout Configuration 2 shown below Actual layout possibilities are practically limitless with purchase of additional Dividers PANS ARE NOT INCLUDED ...

Страница 14: ...w o Pans or Product GHM 4 372 169 282 128 GHM 5 525 238 413 187 GHM 6 625 283 489 222 GHM 8 734 333 584 265 Model Pan Wells Heated Zone Lighting Zone GHM 4 3 3 1 GHM 5 4 4 1 GHM 6 5 5 1 GHM 8 7 7 1 1 04 3 Agency Certifications 1 04 4 Weights 1 04 5 Pan Wells Heat Control Zones ...

Страница 15: ...5 Introduction Model GHM Warmer Series ...

Страница 16: ...6 ...

Страница 17: ...pliance and that consideration is given to provided space required to perform future service maintenance or repair Be sure that adequate ventilation is provided in the operating area as necessary Consult a qualified electrician or other service technician prior to installation to ensure that the power supply available at the intended location meets the electrical specifications stated on the unit ...

Страница 18: ...ap and strapping then use appropriate tools to remove wooden crate framework from the pallet 2 Remove items packed in the pan well examine for damage and set aside 3 Carefully remove the unit from the shipping pallet Units are extremely heavy see Section 1 04 4 Weights Use appropriate lifting equipment or adequate manpower Due care should be taken when lifting and moving the unit to prevent person...

Страница 19: ... different styles of stainless steel Bases specifically designed for GHM Series Warmers Prior to installing the unit ensure that the base counter is level and stable 2 The unit must be attached to the counter in accordance with local building code and or applicable health and sanitation code Some health codes require that cracks and space between appliance and base and base and floor must be seale...

Страница 20: ... shipping tape for Sliding Doors Ensure doors are properly seated and slide easily Unpack and install Side Glass at each end slide into track Install 2 Fluorescent Blubs under Shroud 3 1 2 04 Glass Lighting Installation 2 2 2 04 1 Full Serve Models ...

Страница 21: ...ipping tape for Sliding Doors Ensure doors are properly seated and slide easily 1 5 6 6 NOTE The 2 Foot Customer Self Serve section is located on either the right or left side depending on model GHM 4 and GHM 5 are available in a full length Customer Self Serve unit These units do not have the Middle Partition Glass and feature a full length Sneeze Guard GHM 4 is not available as a split style uni...

Страница 22: ...e hinged Control Panel see Section 2 06 1 Electrical Diagram 4 Install the provided Cable Strain Relief connector in hole on the panel underneath unit Route the cable through strain relief and tighten 5 Connect incoming power wires to Terminal Blocks L1 L2 L3 and ground wire to the green Ground Terminal Block see Section 2 06 1 Electrical Diagram Unit comes standard from factory configured for 1 p...

Страница 23: ... ventilation hood requirements for food service operations can vary from locale to locale Always consult local Authorities Having Jurisdiction AHJ to ensure compliance with local regulations and codes 2 06 1 Electrical Connection Diagram 2 07 Ventilation L1 L3 L2 Incoming Power Use For 3 Ph Power Only Plug in jumper required for 1 Ph Power ONLY Remove when connecting 3 Ph Power ...

Страница 24: ...14 Installation Model GHM Warmer Series ...

Страница 25: ...ries Overview The following section provides a brief overview of GHM Series Hot Food Merchandisers Please review this section carefully before proceeding to use the appliance 3 Overview Warmer Models GHM 4 GHM 5 GHM 6 GHM 8 ...

Страница 26: ...Overview Model GHM Warmer Series 16 9 6 Not Shown Power Switch ONLY present on right hand control 3 01 Back Side View 7 8 5 4 1 3 2 ...

Страница 27: ...at ON at the HI setting turning counterclockwise turns heater ON at the LO setting Continuing to rotate knob decreases or increases heat respectively Top Heaters do not cycle ON and OFF Turn to OFF position to turn heat OFF 5 Power Light Switch When placed in the ON position fluorescent lamps illuminate and heat controls become active It is normal for lights to require several minutes to come to f...

Страница 28: ... GHM 6 14 GHM 8 Pan Support Channel Short Provides left to right support of Pans in the pan well Also sold separately to allow for any number of customized pan layouts 41071 2 All Units 4 Agitable Leg Stud Mount w Floor Plate Used when the GHM is installed as a counter top unit floor plate utilized for securing unit to counter top 41070 2 GHM 4 5 6 4 GHM 8 4 Adjustable Leg Stud Mount w o Floor Pla...

Страница 29: ...upply cord into the unit secures cord preventing strain on electrical connections 20668 34 2 GHM 4 5 20608 58 2 GHM 6 8 Bulb Fluorescent T8 Teflon Coated Used to illuminate the displayed products 36006 1 Self Serve Unit Only Partition Glass Support Channel Used to support the Partition Glass on Self Serve models 3 02 Accessory Items Included ...

Страница 30: ...odel Only NOT PROVIDED Readily available from restaurant supply dealers Steam Pan Full size Used for cooking and holding food prior to serving NOT PROVIDED Readily available from restaurant supply dealers Steam Pan 1 2 size Used for cooking and holding food prior to serving NOT PROVIDED Readily available from restaurant supply dealers Steam Pan 1 3 size Used for cooking and holding food prior to s...

Страница 31: ...n Grate Full size May be placed in pan bottom as necessary to allow drainage NOT PROVIDED Readily available from restaurant supply dealers Steam Pan Grate 1 2 size May be placed in pan bottom as necessary to allow drainage 70165 Steam Pan Grate 1 3 size May be placed in pan bottom as necessary to allow drainage 3 03 Accessory Items Not Included ...

Страница 32: ...22 Model GHM Warmer Series ...

Страница 33: ...23 Operation Model GHM Warmer Series This section explains operation of the unit Warmer Models GHM 4 GHM 5 GHM 6 GHM 8 4 Warmer Operation ...

Страница 34: ...he Front Curved Glass and or open the rear Sliding Doors 2 Install the Long Pan Support Channels at each of the Channel Alignment Brackets 3 Install Short Pan Support Channels between each of the Long Pan Support Channels DO NOT ADD WATER OR OTHER LIQUID TO THE PAN WELL The GHM is a dry heat Warmer and the main pan well is not liquid tight Liquids will likely leak onto the Heating Elements and oth...

Страница 35: ...ders are provided with the unit to set up Configuration 2 Additional dividers can be purchased separately NOTE Ensure there are NO gaps between Pans Spaces can result in heat lose 5 Close the Front Curved Glass and or Rear Sliding Doors 4 01 Pan Installation continued Pans to be supplied by Customer NOT provided with Warmer Unit will accept standard steam table pans of various sizes with pan depth...

Страница 36: ...s go out proceed to the next step Top Heater Indicators remain ON The GHM and its parts become HOT Temperatures inside the unit may exceed 150 F 65 6 C Exercise caution when operating loading unloading food cleaning or servicing Use of thermal oven mitts or gloves is advised Separate Temperature Control Panels are provided for each pan well zone GHM4 3 GHM5 4 GHM6 5 GHM8 7 Main Power Light Switch ...

Страница 37: ... of the foods inside Warmer with a digital probe type thermometer Adjust the Heat Controls Top and or Bottom as necessary to maintain proper holding temperatures 8 Bottom Heat is manually adjusted using Thermostat Control Knob 10 is HI 1 is LO Dial is numbered as an index only and does not represent any particular actual temperature Bottom Heat in each well cycles ON and OFF to maintain the set te...

Страница 38: ...ove and reinstall the Folding Work Shelf This shelf provides a work surface for temporarily holding fresh or empty pans while attending the Warmer It is removable for easy cleaning 4 03 Removing Installing Fold Down Work Shelf 4 03 1 Removing Shelf 4 03 2 Reinstalling Shelf ...

Страница 39: ...ace Main Power Switch in the OFF position fluorescent lighting will turn OFF 3 If required disconnect supply power to the unit by turning off the appropriate circuit breaker at the main breaker panel 29 Model GHM Warmer Series Process for normal shutdown In case of an emergency disconnect all power to the unit by turning OFF circuit breaker in main electrical panel 4 04 Normal Shutdown 4 1 3 2 4 0...

Страница 40: ...30 Operation Model GHM Warmer Series ...

Страница 41: ...n the interior and exterior of the Warmer with a mild bio degradable non toxic degreasing cleaner GILES recommends Simple Green HD Pro a product readily available wherever cleaning supplies are sold 6 Clean the glass areas including Side Glasses Partition Glass Sneeze Guard etc with an ordinary glass cleaner These can be removed for easier cleaning HANDLE WITH CARE 7 Wipe all exterior stainless su...

Страница 42: ...32 Cleaning Model GHM Warmer Series ...

Страница 43: ... Replace bulb B Fuse blown Replace fuse C Faulty ballast Call for service D Faulty relay Call for service Unit not heating properly A Pan bottom heating element s faulty Call for service B Ceramic top heating element s faulty Call for service C Heat control s faulty Call for service Unit will not power up A No power to unit Check circuit breaker or plug in power cord B Faulty relay Call for servic...

Страница 44: ...34 Troubleshooting Model GHM Warmer Series ...

Страница 45: ...t information in the table below for quick reference The information can be found on the Serial Data Label located here IN THE UNITED STATES CANADA call 800 554 4537 ALL OTHERS call 334 272 1457 Normal business hours are 8 00 AM to 5 00 PM Central Time calls are handled by an auto attendant answering system Please follow the recorded prompts to route your call appropriately If necessary after hour...

Страница 46: ...Parts List Model GHM Warmer Series 1 2 3 4 8 9 10 Includes Knob Adapter Faceplate 11 13 12 5 6 7 GHM4 3 Controls GHM5 4 Controls GHM6 5 Controls GHM8 7 Controls 2 Panel Sections 7 02 Control Panel Assembly ...

Страница 47: ...ERMOSTAT BLACK 6 23701 2 3 GHM4 4 GHM5 5 GHM6 7 GHM8 ADAPTER D STEM THERMOSTAT 7 20025 3 GHM4 4 GHM5 5 GHM6 7 GHM8 FACEPLATE KNOB DIAL 1 10 THERMOSTAT 8 20402 6 GHM4 8 GHM5 10 GHM6 14 GHM8 INDICATOR LIGHT RED 250V 0 5W 9 20307 6 GHM4 8 GHM5 10 GHM6 14 GHM8 RETAINING CLIP INDICATOR LIGHT 10 21829 1 ALL FAN COMPONENT COOLING 220 230V 11 65896 1 ALL LABEL SUPPLY POWER CONNECTION 12 65897 1 ALL LABEL ...

Страница 48: ...38 Parts List Model GHM Warmer Series 7 03 Element Assembly Bottom Heat 1 2 3 4 8 9 10 11 5 6 7 12 17 14 15 13 16 18 ...

Страница 49: ...AIL DIN TERMINAL BLOCK 4 00 9 20607 1 ALL BALLAST T5 1 2 BULB 35W 120 277V 10 3 GHM4 4 GHM5 5 GHM6 7 GHM8 THERMOSTAT BULB PART OF P N 23701 11 20320 1 ALL TERMINAL BLOCK GROUND 24 8 AWG 12 21203 1 ALL RELAY SPST N O 240V 13 21537 1 ALL DIST BLOCK W FEED PTFIX 13 POLE BLACK 14 21542 1 ALL DIST BLOCK W FEED PTFIX 13 POLE RED 15 21545 1 ALL DIST BLOCK W FEED PTFIX 13 POLE BLUE 16 21496 6 ALL END BRKT...

Страница 50: ...40 Parts List Model GHM Warmer Series 7 04 Heater Assembly Top Heat 1 2 3 4 ...

Страница 51: ...UPPLIED w HEATER 3 93703 1 GHM4 CHANNEL HEATER MOUNT GHM4 94663 1 GHM5 CHANNEL HEATER MOUNT GHM5 93686 1 GHM6 CHANNEL HEATER MOUNT GHM6 92639 1 GHM8 CHANNEL HEATER MOUNT GHM8 4 93702 1 GHM4 COVER TOP HEATER GHM4 94662 1 GHM5 COVER TOP HEATER GHM5 93685 1 GHM6 COVER TOP HEATER GHM6 93636 1 GHM8 COVER TOP HEATER GHM8 7 04 Parts for Heater Assembly Top Heat ...

Страница 52: ...42 Parts List Model GHM Warmer Series OR OR Not Shown 7 05 Glass Work Shelves 1 2 3 4 8 9 11 10 5 6 7 5 ...

Страница 53: ...GHM6 RIGHT DOOR GHM6 CLEAR MIRROR TINT 40208 70447 2 GHM8 RIGHT DOOR GHM8 CLEAR MIRROR TINT 5 40182 2 ALL SIDE GLASS CLEAR 6 40442 1 ALL LEFT SIDE GLASS MIRROR TINT 7 40374 1 ALL RIGHT SIDE GLASS MIRROR TINT 8 40178 1 GHM5 6 8 S S BENT GLASS 2 FT SELF SERVE 9 40479 1 GHM4 BENT GLASS 4 FT SELF SERVE 45156 1 GHM4 BENT GLASS 4 FT FULL SERVE 41235 1 GHM5 BENT GLASS 5 FT SELF SERVE 41236 1 GHM5 BENT GL...

Страница 54: ...44 Parts List Model GHM Warmer Series Notes ...

Страница 55: ......

Страница 56: ...2750 Gunter Park Drive West Montgomery Al 36109 USA Phone 334 272 1457 Toll Free 800 554 4537 USA Canada Only FAX 334 239 4117 www gfse com Form No 66203 Rel Date Feb 2014 Rev Date Jan 2019 Rev B ...

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