18
Temperature and Pressure-Relief Valve
On a regular basis, visually inspect the valve for any leakage, if
so call EnerCare Home Services at 1-866-554-5591.
Venting System Inspection
The venting system must be thoroughly inspected once a
year. Check the venting system to make sure that all of the
connections are securely fastened, and that all of the joints
are properly sealed. If any part of the venting system is dam-
aged, it must be replaced by EnerCare Home Services at
1-866-554-5591.
Anodes
DANGER
WARNING
CAUTION
AVERTISSEMENT
ATTENTION
The cap covering each anode on top of the water heater
MUST BE
put back in place after servicing the anodes.
This water heater is equipped with two anodes that are
designed to prolong the life of the glass-lined tank. The
anodes are slowly consumed, protecting the glass-lined tank
from corrosion. If you get rotten egg smell, call EnerCare
Home Services at 1-866-554-5591 that may have a solution
to your water condition problem (See the explanation of rot-
ten eggs below).
The life expectancy of the water heater is reduced where a
water softener is introduced to fight hard water, because the
sodium salts added by a softener make this water extremely
conductive. In these conditions, the anodes are consumed
more rapidly.
Please advise EnerCare that you operate a water softener so
they can take the proper precaution.
In certain water conditions, the anodes will react with the
water, producing discoloured or smelly water. The most
common complaint is hot water that smells like rotten eggs.
This phenomenon is the result of the reaction between the
anodes and hydrogen sulfide gas dissolved in the water
which occurs frequently in well systems. This problem can
usually be eliminated or reduced by changing the anodes
to a type more suitable for these conditions (aluminum
anodes) and by chlorinating the water heater and plumbing
system. If the problem persists, special filtration equipment
may be required. Under no circumstances are the anodes
to be removed from the water heater on a permanent basis.
Removal of the anodes will lead to premature fail-
ure of the water heater and void the warranty.
This is not an EnerCare issue but a consumer issue in the
water supply and the consumer is responsible for any appa-
ratus needed to remove the rotten egg smell.
DANGER
WARNING
CAUTION
AVERTISSEMENT
ATTENTION
Hydrogen gas can be produced in a hot water sys-
tem that has not been used for a long period of time
(generally two [2] weeks or more).
HYDROGEN GAS IS
EXTREMELY FLAMMABLE
. It is highly recommended
to open the hot water faucet in the kitchen for several minutes
before you use any electrical appliances connected to the hot
water system, such as a dishwasher or washing machine. If
hydrogen gas is present, there will be an unusual sound, such
as air escaping through the pipe, as the hot water faucet is
opened.
DO NOT
smoke or introduce an open flame near
the faucet when it is opened.
Draining the Water Heater
To completely drain the water heater:
1) Toggle the “ON/OFF” switch located on the gas control to
the “OFF” position.
2) Unplug the power cord from the wall socket.
3) Close the gas supply manual shut-off valve.
4) Close the cold water supply manual shut-off valve.
5) Connect one end of a garden hose to the water heater drain
valve and put the other next to a free-flowing drain.
6) Open the drain valve by inserting a flat-head screwdriver
into the slot on the head of the drain valve and turn the knob
counterclockwise
.
7) Open a hot water faucet to allow air into the system.
Vacation
If you are planning a vacation or other prolonged absence,
it is highly recommended to shut off the gas supply and the
cold water supply to the water heater. This will save energy,
protect against property damage in the event the water heater
leaks and prevent the build-up of hydrogen gas. If the water
heater and piping are exposed to freezing temperatures, they
should both be drained.
Remember to check the water heater thoroughly after it has
been shut off for an extended period of time before putting
it back in operation. Make sure that the water heater is com-
pletely full of water and that the cold water supply manual
shut-off valve is open, before lighting the burner.
Getting Service for your Water Heater
If you are having problems with your water heater, please call
EnerCare Home Services at 1-866-554-5591. Have handy the
following:
a) Name.
b) Address.
c) Contract number.
d) Telephone number.
e) Other people to reach in case
of emergency.
f) A description of the problem.
GENERAL MAINTENANCE
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