E-6
E-7
TROUBLESHOOTING GUIDE
6. Lift bulb holder from cylinder. Do not touch bulb.
If cleaning, insert soft, dry cloth into cylinder and
remove. Repeat if necessary.Do not touch bulb
with bare hands. Fingerprints may result in reduced
performance unless they are removed with an alcohol
pad. Use a soft cloth as a barrier against contact.
7.
If NOT replacing the bulb for the first time go to step 8.
If replacing the bulb for the first time, flip bulbholder
over so light bulb faces up. There will be a spring
located between the bulb cylinders. Pull the spring
away from the base of the bulb and pull out through
the bulb. Discard spring. Spring is used for shipping
purposes only and does not need to be replaced.
8. Grasp the metal collar on the bulb and pull firmly until bulb
unplugs from the bulb holder. When inserting new bulb,
make sure the bulb snaps and is locked firmly in place.
Reassemble by reversing steps 1-8.
Replacing and Cleaning the UV-C Bulb & Filter
Unit doesn't operate.
Check that the unit is plugged in.
Call Customer Service at 1.866.603.5900.
Light flickers.
Bulb burnt out. See replacing
UV-C Bulb section of manual.
Fan runs but no light.
Bulb burnt out. See replacing
UV-C Bulb section of manual.
Low air flow.
Check fan setting. Press the power button until
the ring is blue. Replace filter. See Replacing
UV-C Bulb and Filter section of manual.
PROBLEM
SOLUTION
WARNING:
ULTRAVIOLET-C LIGHT IS EMITTED FROM THE BULB WHEN THE UNIT IS ELECTRIFIED,
SEVERE EYE INJURY OR IRRITATION COULD RESULT, UNPLUG THE UNIT WHEN SERVICING
THE BULB TO AVOID EXPOSURE OF EYES AND SKIN TO THE ULTRAVIOLET-C LIGHT.
• Discard the old bulb by following the recommended disposal procedure for a used fluorescent bulb.
• The bulb should only be used in the GermGuardian unit and all instructions for use must
be followed.
WARNING:
MISAPPLYING OR MISUSING THE UV-C BULB COULD CAUSE INJURY TO THE EYES OR SKIN.
NEVER USE THE BULB WITHOUT INSTALLING IT IN THE UNIT AS INSTRUCTED. NEVER OPERATE
THE UNIT WITHOUT THE CAP IN PLACE.
This product can be serviced or maintained only by changing the UV-C bulb. The bulb contains
no serviceable parts. All parts, except the UV-C bulb, are warranted for one year from date
of purchase. See the Limited Warranty. Use of any bulb other than the appropriate GermGuardian
bulb will void the warranty.
You may purchase bulbs directly from Guardian Technologies LLC, or we can provide the names
of retailers who stock our products.
The health aspects associated with this product and its ability to aid in the disinfection of
environmental air have not been investigated by UL.
The purchase of a GermGuardian unit does not prevent illness. The GermGuardian unit is
designed to kill over 99% of bacteria.
GermGuardian is a registered trademark of Guardian Technologies LLC.
