21
Troubleshooting
8
Opener does NOT run
from wall console.
s#HECKPOWERSOURCE
n 0LUGALAMPINTOOUTLETUSEDFORPOWERHEAD)FLAMPWORKSPOWERSO
n )FNOTCHECKFUSEORCIRCUITBREAKER
s)FP
n #HECKCONNECTIONSATPOWERHEADTERMINALSANDATWALLCONSOLE
n ,IMITSMUSTBESETWITHDOORARMCONNECTEDTODOOR
s#HECKIFWALLCONSOLE3URE,OCK
™
IS/.4URN3URE,OCK
™
/&&ANDCHECKOPERATION
s#HECKFORREVERSEDBROKENORCUTWIRES3TAPLESCANCUTINSULATIONANDSHORTWIRES2EPAIRORREPLACE
s-AKECERTAINCARRIAGEISENGAGEDINTOCHAINBELTBULLETORSCREWDRIVESHUTTLE
See page 6
2EFERTO)NSTALLATION
POSTERORDOWNLOADPOSTERFROM
www.geniecompany.com
s#HECKTOMAKESURECHAINBELTISNOTBROKENOR/&&ITSPULLEY
s#HECKALLREMOTES
s2EPLACEREMOTEBATTERYWITHGOODONE
See page 17.
s0ROGRAMREMOTETOPOWERHEAD
See pages 10-11
Door will only run
closed.
Door opener starts for
no reason.
WHAT TO DO
PROBLEM
Opener runs, but door
does not move.
Opener works from
wall console, but NOT
from remote.
Door starts down,
then STOPS and goes
back up.
OR
Safe-T-Beam® System
malfunction.
Remote has less than
25 feet operating
range or no operation.
Door starts down,
then STOPS before it
is closed.
OR Door will only open.
Door starts up, but
STOPS before it is
completely open.
s2ELOCATEREMOTEINSIDECARANDORPOINTREMOTEATGARAGEDOOR
s2EPLACEBATTERY
See page 17
s2EPOSITIONDOOROPENERANTENNA
s2EMOTE,%$DOESNOTCOME/.WITHBUTTONPUSHnREPLACEBATTERY
See page 17
s%LIMINATEPOSSIBLECOMPETINGSIGNALSSATELLITERADIO&I/3
®
46
s)FA.%7INSTALLATIONCHECK$OOR!RMPOSITION2EFERTO)NSTALLATIONPOSTERORDOWNLOADPOSTERFROM
www.geniecompany.com
s#HECKIFLIMITSAREPROPERLYSET
See pages 6-7
s#HECKIF3AFE4"EAM
®
2ED,%$ISFLASHING
s#HECK3AFE4"EAM
®
SYSTEMFORBEAMOBSTRUCTIONORMISALIGNMENTOFLENSES
s#HECKGARAGEDOORFORBINDING
s)FANOPERATIONALPROBLEMEXISTSANDOPENERWILLNOTCLOSETHEOPENERCANBEFORCEDTOCLOSEASFOLLOWS0RESS
ANDHOLDTHEWALLCONSOLEBUTTONUNTILDOORISCOMPLETELYCLOSED
s#HECKFORINTERFERENCEFROMADJACENT3AFE4"EAM
UNITS
s#ONTACT4HE'ENIE#OMPANYAT'%.)%
s#HECK3AFE4"EAM
®
WIRECONNECTIONSATPOWERHEADANDAT34"S
See page 8, STB instruction, poster or website
s#HECKIFLIMITSAREPROPERLYSET
See pages 6-7
s#HECK#/.4!#42%6%23%
See pages 8-9
s#HECKGARAGEDOORFORBINDING
s#HECKCLOSINGh&/2#%vADJUSTMENT
See page 8
s#HECKIFLIMITSAREPROPERLYSET
See pages 6-7
s"ESUREDOOROPENERANDSPRINGSAREINGOODREPAIRPROPERLYLUBRICATEDANDBALANCED
s#HECK
closing
h&/2#%vADJUSTMENT
See page 8
s)FYOUSUSPECTAPROBLEMWITHTHEGARAGEDOORHARDWAREORSPRINGSCONTACT
4HE'ENIE#OMPANYAT'%.)%
WARNING:
s#HECKIFLIMITSAREPROPERLYSET
See pages 6-7
s#HECK3URE,OCK
™
3URE,OCK
©
SHOULDBE/&&FORNORMALOPERATION
See page 8
s#HECKDOORBALANCECONDITIONANDDOORSPRING
s#HECK
opening
h&/2#%vADJUSTMENT
See page 8
s)FYOUSUSPECTAPROBLEMWITHTHEGARAGEDOORHARDWAREORSPRINGSCONTACT
4HE'ENIE#OMPANYAT'%.)%
WARNING:
s"UTTONSTUCKONWALLCONSOLEORREMOTE
s7ASAREMOTELOSTORSTOLEN%RASEALLREMOTESFROMPOWERHEADMEMORYANDPROGRAMNEWREMOTES
See page 13
OPERATION