22
Troubleshooting
8
Powerhead LED
Possible Problem
Solution
Round LED
Long LED
OFF
OFF
Normal operation.
None required.
No response from unit.
Check power supply.
Contact a trained door system technician.
ON/RED/
STEADY
ON/RED/
STEADY
Limits NOT set properly.
Re-program limits,
see page s 6-7
.
ON/RED/
FLASHING
ON/RED/
FLASHING
Program error.
Unplug unit, wait 5 seconds, plug in.
Component failure.
Contact a trained door system technician.
ON/BLUE/
FLASHING
OFF
Remote NOT programmed.
Program remote,
see pages 10-11
.
ON/PURPLE/
FLASHING
OFF
Intellicode
®
1 remote NOT
programmed.
Program remote using Intellicode
®
2 remote,
see page 10
. Then program Intellicode
®
1
remote using instructions on
page 14
.
ON/RED/
FLASHING
OFF
Remove obstruction, recheck unit.
Check alignment of Safe-T-Beam
®
pair and
nearest other Safe-T-Beam
®
pair,
see page 19.
OFF
ON/RED/
FLASHING
Door contact in UP or DOWN travel.
Remove obstruction.
Check door spring, track, rollers, hinges and
fixtures.
OFF
Thermal cutout
DO NOT
unplug unit.
Wait until LED clears before operating.
ON/RED/
STEADY
Safe-T-Beam
®
physical obstruction.
Safe-T-Beam
®
signal interference.
Door component failure detected.
Noisy operation.
Door opener runs
slow.
WHAT TO DO
PROBLEM
s"ESUREALLDOORFASTENERSARETIGHT
s"ESUREGARAGEDOORISINGOODREPAIRPROPERLYLUBRICATEDANDBALANCED
s"ESUREOPENERISINGOODREPAIR
s#HECKOPERATINGCONDITIONOFDOOR$OORMAYNEEDPROFESSIONALREPAIRADJUSTMENT
s)STHISOPENERINSTALLEDONAONEPIECEDOOR.ORMALSPEEDFORONEPIECEDOORISLOWESTSPEEDSETTING
s)FCARRIAGETRAVELISLESSTHANFEETOPENERCONFIGURESPROGRAMMINGFORAONEPIECEDOOR
s#ONTACT4HE'ENIE#OMPANYAT'%.)%CONCERNINGDOORSPEED
OPERATION
(continued)
POWERHEAD LEDS
