20
MDS entraNET Start-Up Guide
05-4565A01, Rev. A
Troubleshooting Using the Embedded Management
System
If following the suggestions in
Table 4 on Page 18
does not resolve the
problem, there are some additional tools and techniques that can be
used. The Embedded Management System is a good source of infor-
mation that may be used remotely to provide preliminary diagnostic
information, or may even provide a path to correcting the problem.
Table 6. Troubleshooting with the Embedded
Management System
Symptom
Possible Cause and Resolution
Remote does not
associate
a. Verify that the AP has a sufficiently large number in
the “Max Remotes” parameter of the
Network
Configuration Menu
.
b. If “Approved Remotes” is enabled on the
Security
Configuration Menu
(at the AP), verify that the
correct serial number is listed in the Approved
Remotes List.
c. On the Remote, if “Restrict” is turned on in the
APLIST command, verify that the AP is included in
the list of Approved APs.
d. Check for the proper heading of directional
antennas as described in
AIMING
DIRECTIONAL ANTENNAS FOR
MAXIMUM RSSI on Page 15
.
e. The encryption mode is not set correctly in all radios
of the network.
f. If this occurs after upgrading firmware, disable
encryption, then re-enter the encryption phrase
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