GE MDS entraNET Series, Руководство для стартапов

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05-4565A01, Rev. A MDS entraNET Start-Up Guide
17
TROUBLESHOOTING
Successful troubleshooting of a wireless system is not difficult, but
requires a logical approach. It is best to begin troubleshooting at the
AP radio, as the rest of the system depends on the AP for synchroni-
zation data. If the AP has problems, the operation of the entire wireless
network is affected.
When communication problems are found, it is good practice to begin
by checking the simple things. Applying basic troubleshooting tech-
niques in a logical progression can identify many problems.
Multiple Communication Layers
It is important to remember the operation of the network is built upon
a radio communications link. On top of that are two data levels—wire-
less MAC, and the data layer. The wireless aspect of the AP and the
Remotes radios to be connected must operating properly so data-layer
traffic can function.
Radio Configuration
There are over 50 parameters in the entraNET MS. With so many set-
tings, a parameter may be incorrectly set, and then what was changed
is forgotten.
To help you avoid these problems, we recommend creating an archive
of the transceiver profile when your installation is complete in a Con-
figuration File. This file can be reloaded into the transceiver to restore
the radio to the factory defaults or to known working settings. For
details on creating and archiving Configuration Files, refer to the
MDS
entraNET System Guide (05-4055A01)
.
Technical Assistance
If problems cannot be resolved using the guidance provided here,
review the GE MDS Web site’s technical support area for recent soft-
ware or firmware updates, general troubleshooting help, and service
information. Additional help is available through the GE MDS Tech-
nical Support Department (refer to
TECHNICAL ASSISTANCE on
Page 28 ).