8
Problem
Possible Causes
What To Do
Water has poor taste
Separator needs cleaning.
•
See
Cleaning the Separator.
or odor
Unit needs to be sanitized.
•
See
Cleaning and Sanitizing the Water Tanks.
Water not hot enough
Dispenser is unplugged.
•
Push the plug completely into the outlet.
or cold enough
The fuse is blown/circuit
•
Replace house fuse or reset the house circuit breaker.
breaker is tripped.
•
If too many items are plugged into a single circuit, move some
items to a different circuit.
All the water in the water tank
•
Wait 30 minutes for water to heat or cool.
has been used.
Temperature limiter tripped.
•
Set the hot and cold power switches (on the back of the
dispenser) to the
O (off)
position. Wait five minutes; then set
the switches to the
I (on)
position. Wait 30 minutes for water
to heat or cool.
Water dispenser does
Empty water bottle.
•
Replace with a new bottle of water.
not work – No water flow
Mineral deposits clogging tanks.
•
See
Care and Cleaning
.
Cold water button
Chiller door has been left open.
•
Close chiller door.
does not dispense
Ice buildup blocking water flow.
•
Turn off cold power switch overnight and flip back on in
the morning.
Water dispenser leaks
Crack or pin hole in bottle.
•
Replace with a new bottle of water.
from the outside
Compressor does not start
Normal Operation—Compressor
•
Wait for up to 3 minutes for the compressor to start.
when cold power switch/
start is delayed by up to 3 minutes
blue light is on
to prolong the compressor life.
Bottle feels warm
Water system overfilled.
•
Dispense cold water until air is released into the bottle.
Water is boiling in the hot tank
and bubbling up into the bottle.
Particles floating in
Water has high mineral content.
•
Find a water source with lower hardness.
water
Foul odor in air around
Hot water tank is empty or
•
Press the hot dispenser button until water flows to remove air
dispenser
not completely full.
from the hot tank.
Care and cleaning of the dispenser.
For long vacations or absences, set both power
switches (on the back of the dispenser) to the
O (off)
position.
1.
Unplug the water dispenser.
2.
Remove the water bottle.
3.
Drain the water tanks (see
Draining the
Dispenser
).
4.
Dry the separator thoroughly on both the
top and bottom (see
Cleaning the Separator
).
5.
Leave the door of the chiller compartment
open (on some models).
After returning from vacation, make sure to sanitize
the water tanks before using the dispenser (see
Cleaning and Sanitizing the Water Tank).
Preparing for Vacation
Chilling Rate:
approx. 0.5 gallons (2 liters)
per hour
Heating Rate:
approx. 0.8 gallons (3 liters)
per hour
Capacity:
3 or 5 gallon bottle
Power Consumption:
Heating: 480 watts max.
Cooling: 125 watts max.
Specifications
Troubleshooting Tips.
