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Troubleshooting

CommandPLUS Series Desktop Console Installation and Service Manual

09/07 54

Problem Possible

Solution

When

TRANSMIT

pressed, no transmission
takes place and the

LED

does not light on the selected
channel.

The phone is in use. This will be indicated on the display.

A parallel transmission is occurring on the channel indicated by the flashing
BUSY LED on the channel.

The transmission of one
channel can be heard in the
receive audio.

The output level adjust diagnostic should be run. This diagnostic allows
each channel’s output level to be set for different line loads.

When a transmission is
initiated, the audio/tones are
heard and feedback is heard.

The channel is receiving itself. The channel has been jumper-configured for
2-wire operation and programmed for 4-wire operation with CARD
application.

Replacement Parts List

Description Part

No.

ICP Main PCBA

69405-002

ICP Display PCBA

69406-001

Replacement Slave PCBA

CP-CSD

DC PCBA Replacement Kit

XCP0010A

Direct Telephone Interface PCBA Replacement Kit

XCP0070A

External Telephone Interface PCBA Replacement Kit

XCP0060A

Supervisor PCBA Replacement Kit

XCP0050A

ICP Lightning Protection Board

CP-CLP

Replacement Button/Elastomer Kit

XCP0110A

ICP Power Supply

3308-00124-00

ICP Power Supply with Battery Revert

CP-BR-PS

Internal Mic Assembly

13507-013

OTE

For availability of all other parts, please contact the GAI-Tronics Service Department.

Содержание CommandPLUS Series

Страница 1: ...ing PA 19607 1060 USA 610 777 1374 800 492 1212 Fax 610 796 5954 VISIT WWW GAI TRONICS COM FOR PRODUCT LITERATURE AND MANUALS G AI T RO NI CS CO RPO RAT I O N A H U B B E L L C O M P A N Y CommandPLUS...

Страница 2: ...ns with respect to services exceed 100 of the total cost of services provided hereunder Limitations Exclusions The warranty on any equipment supplied hereunder is subject to Customer s use in complian...

Страница 3: ...ONS 12 LINE LEVEL SETTINGS 13 Line Input Receive Audio Level Adjustment 13 Desktop Console Adjustment 13 Line Output Transmit Level Adjustment 13 TYPES OF BASE STATION CONTROL 14 INSTALLATION 15 Elect...

Страница 4: ...ECODE 35 PAGING ENCODE 35 POSITIVE MODE CONTROL 35 PRINTER INTERFACE 36 LOGGING RECORDER OUTPUT MODULE 37 DC CONTROL CP0010A XCP0010A 38 Installation Relocation 38 4 CHANNEL E M CONTROL CP0040A XCP004...

Страница 5: ...492 1212 or www gai tronics com for repair or warranty information If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until...

Страница 6: ...and firmware versions are also displayed If additional options are ordered the option will be identified on the circuit board Ordering Replacement Parts When ordering replacement parts or requesting...

Страница 7: ...dule avoid carpeted areas dry environments and certain types of clothing silk nylon etc because they contribute to static build up Similarly disconnect the test probe prior to removing the ground lead...

Страница 8: ...nal MDC1200 STAT ALERT Signaling capability 24 programmable buttons allocated as two per channel to support channel functions such as alert tone frequency change infinite or timed mute monitor and sup...

Страница 9: ...nstalled in your CommandPLUS Series Console Option Description CP0010 DC Control Order one for each dc channel CP0040 E M Signaling requires CP0050 CP0050 Supervisory Control CP0060 External Enhanced...

Страница 10: ...face Kit XCP0080A Battery Revert Power Supply Kit XCP0100A 4 Channel Expansion Kit XCP0110A Replacement Button Elastomer Kit XCP0140A Headset Box XCP0150A 25 foot cable 25 pair with connector XCP0160A...

Страница 11: ...t 25 dBm to 11 dBm adjustable Crosstalk 60 dB below rated output levels at rated line impedance Input impedance 600 ohms nominal Tone Remote Control Guard tone 2100 2175 2325 2800 default 2175 Hz Func...

Страница 12: ...and Service Manual 09 07 8 FCC Information FCC Registration Number US ADGOT01B46053 Ringer Equivalence Number REN 1 Network connection USOC RJ11 IC Information Canada IC Certification Number 8226048 A...

Страница 13: ...ion tone or low level guard tone These tones are generated by the console and routed to the base stations via wire line connections leased or owned dry lines High level guard tone precedes all control...

Страница 14: ...o perform various tasks The dc control currents are directly impressed upon the audio wire line connections between the console and base stations E M RemoteControl E M remote control is another scheme...

Страница 15: ...ation instructions Cable Installation Safety Considerations Interconnecting communications and Class 2 dc power cables should be separated from electrical light or other Class I circuits by at least 2...

Страница 16: ...ng customer supplied metallic pairs may be used It is not necessary to have dc continuity on these lines While using tone control continuity is required for dc control Circuit Conditioning The console...

Страница 17: ...lect INPUT LEVEL 3 Use the channel VOL Up Down buttons to select the proper input level settings The level can be changed in 3 dB increments Select the setting that is closest to but not higher than t...

Страница 18: ...y the control tones or dc control currents as applicable per channel and the transmitter audio from the CommandPLUS Series Console to the base station This same 2 wire line is used to return the recei...

Страница 19: ...during installation ElectricalInterface All of the electrical connections to the console are made at the rear panel Power to the console is furnished through a 5 pin DIN connector P5 The Figure 2 sho...

Страница 20: ...nnector Refer to Table 5 for wire colors and pin functions Table 5 Channel Interface Connectors and Cable Colors Channel No Pin No Wire Colors Pin Function 1 5 9 14 15 1 2 White Blue Blue White White...

Страница 21: ...of the console 4 Complete the installation by routing the microphone cable along the bottom of the console housing and fasten it into position with adhesive mounting tie wraps No jumper settings are...

Страница 22: ...modular style headset jack labeled HEADSET HANDSET on the rear panel See Table 6 for the headset modular jack pinout 1 Verify the correct placement of the 2 position row jumpers PP1 and PP2 2 Referri...

Страница 23: ...oper operation jumpers must be properly installed 1 Refer to Figure 4 to locate the 2 position jumpers marked PP2 PP1 center and PP3 2 Position the jumpers so that row PP1 is connected to row PP3 for...

Страница 24: ...r mates with P7 on the back of the console Table 8 defines the function of each pin Table 8 Footswitch 3 Pin Connector Pin No Pin Function 1 PTT 2 GND 3 Monitor NOTE If the desk mic or footswitch is c...

Страница 25: ...or 4W termination jumpers in place and any intermediate console should have the line termination jumpers removed Table 9 CSD Slave Unit Table Function Jumper No Position Ch 1 5 9 4W RX Termination JU...

Страница 26: ...llation CommandPLUS Series Desktop Console Installation and Service Manual 09 07 22 The Figure 5 shows the positions on the upper portion of the CSD slave board Figure 5 2 Wire 4 Wire Jumper Configura...

Страница 27: ...stem requirement necessary to support the CARD Suite Software Application is Windows 95 or newer However CARD Suite is not compatible with Windows NT The CARD Suite Programming Application components...

Страница 28: ...CARD Suite Software CommandPLUS Series Desktop Console Installation and Service Manual 09 07 24...

Страница 29: ...ter a service password The service password is 1490 If an incorrect password is entered nothing happens and you can press the MODE key to return to the normal operations Press 1 to advance to the User...

Страница 30: ...wered when using a headset to reduce ear fatigue These tones include error beeps paging tones alert tones and talk prohibit tones When the operator elects to adjust the side tone volume the console di...

Страница 31: ...a certain level to prevent distortion and clipping of voice audio Increasing the sensitivity of a microphone simply adds pre gain to the microphone so that less pronounced voices will have pre amplifi...

Страница 32: ...led This is useful to detect when the printer has lost power or is out of paper To disable or enable the printer error enter the printer error screen The console displays the current setting as shown...

Страница 33: ...g a new value To advance to the next field without altering the value that is currently flashing press the SCROLL Up button To the previous field without altering the value that is flashing press the...

Страница 34: ...e from 0 through 7 directly from the numeric keypad Continue to adjust until the display brightness is at the desired level ADJUST DISPLAY BRIGHTNESS BRIGHTNESS LEVEL 5 SCROLL UP DOWN TO INCREASE DECR...

Страница 35: ...power up Table 10 Diagnostic Keycodes Channel Sel Keycode WC1 Keycode WC2 Keycode TX Keycode Volume Up Code Volume Down Code 1 2F 10 2E 20 2D 30 2C 40 36 60 37 70 2 28 11 29 21 2A 31 2B 41 34 61 35 71...

Страница 36: ...ld be present on the transmit wire line connections on every channel If the audio loop test fails check the connection between the channel I O pins and the slave board If these connections are in orde...

Страница 37: ...ters in hexadecimal form to be examined on the console screen The cursor can be moved left by pressing the 4 button or right by pressing the 6 button The value of the memory location where the cursor...

Страница 38: ...e not present 02 Slave malfunction 04 Slave malfunction 06 Slave malfunction CodeDefinitions Any options that are installed are identified by the option codes in the display They are as follows ENC Pa...

Страница 39: ...adio to transmit Immediately following the high level guard tone there is a coded clear function tone that instructs the radio equipment whether or not voice audio is to be encrypted The normal transm...

Страница 40: ...on CIU 2 is coded Printer Interface The Printer feature when enabled through the CARD Suite Software allows a printed log of receive DTMF decode and signaling information to be captured NOTE The print...

Страница 41: ...line level sum of the transmit mic audio paging tones receive audio parallel console audio and all signaling This 600 ohm balanced output should be connected to a suitable logging recorder to record...

Страница 42: ...dPLUS Series Desktop Console 2 Remove the seven screws securing the top panel and gently lift the cover exposing the attached speaker cable and master display cable See Figure 16 below 3 Disconnect th...

Страница 43: ...NOTE A 2 pin header jumper must first be removed for this channel 9 After the PCBAs have been properly mounted you may reassemble the console by reversing the disassembly procedure Verify that all CS...

Страница 44: ...tocoupler providing 5000 VRMS isolation Each E lead input can tolerate up to 50 V differential across the input pair If supervisor control of parallel consoles is required the E M output lines from th...

Страница 45: ...e This allows use of the console s headset speaker microphone while utilizing the features of the telephone including multi line Phone Patch and Radio Patch are also provided Refer to the CommandPLUS...

Страница 46: ...PLUS Series Desktop Console and remove all attached cables from the rear cover 2 Mount the Telco Interface to the rear of the console Refer to Figure 18 Position the Telco Interface so that the three...

Страница 47: ...or receptacles on the rear panel 3 Secure the Telco Interface with the supplied 6 32 screws shown in Figure 19 tightening them until the unit is snug against the rear panel 4 Plug one end of a standar...

Страница 48: ...4 23 23 48 TX 12 12 13 12 12 37 RX 6 5 6 24 24 49 RX 12 24 25 Button Elastomer Replacement XCP0110A This button kit provides replacement key panel buttons for the console The kit includes replacement...

Страница 49: ...tones begin 2 Tone Paging The 2 Tone paging format requires a 3 digit prefix or capcode This capcode and the selected code plan determine what paging tone frequencies are transmitted The console can...

Страница 50: ...nificant digit of the prefix would be the first digit entered from the keypad If no digits were required from the operator programming the number of 2 Tone digits accepted from the user on the selecte...

Страница 51: ...51 25 52 E N A 11 22 12 21 16 66 61 26 62 F N A 11 13 33 44 31 14 41 34 43 G N A 11 13 33 31 55 15 51 35 52 H N A 11 13 33 31 16 66 61 36 63 J N A 11 14 41 44 55 15 45 54 51 K N A 11 14 41 44 16 66 6...

Страница 52: ...726 8 767 4 810 2 855 5 903 2 5 6 1122 5 1153 4 1185 2 1217 8 1251 4 1285 8 1321 2 1357 6 1395 0 1433 4 6 A 358 9 398 1 441 6 489 8 543 3 602 6 668 3 741 3 822 2 912 0 7 B 371 5 412 1 457 1 507 0 562...

Страница 53: ...cedure 1 Locate the first two digits of the prefix 3 and 4 in this example on Table 19 2 In the column beneath this two digit number there are two P numbers P5 and P6 in this example that correspond t...

Страница 54: ...P1 643 672 701 732 765 799 834 871 910 950 Tone Group P2 992 1036 1082 1130 1180 1232 1287 1344 1403 1465 Tone Group P3 1530 1598 1669 1743 1820 1901 1985 2073 2164 2260 Tone Group P4 2361 2465 2575...

Страница 55: ...ms gap between each burst If the 5 tone diagnostic is enabled via CARD Suite the tone burst is generated only once Note that the second 0 in the sequence is replaced with an R This is a repeat tone Si...

Страница 56: ...Duration s 2 95 2 85 2 39 2 39 3 65 3 2 1 75 2 75 Table 23 5 6 Tone Paging Tone Frequencies Hz 5 6 Tone Type Digit Motorola EIA BOS Bruchcal ZVEI Modified ZVEI CCIR 70 ms CCIR Extended 1st Tone CCIR E...

Страница 57: ...ion When ALERT is pressed and then released nothing happens or the Alert is heard but no voice transmission is allowed The ALERT button must be pressed and held for at least 1 second before the consol...

Страница 58: ...is initiated the audio tones are heard and feedback is heard The channel is receiving itself The channel has been jumper configured for 2 wire operation and programmed for 4 wire operation with CARD...

Страница 59: ...55 09 07 Main Circuit Board...

Страница 60: ...Main Circuit Board CommandPLUS Series Desktop Console Installation and Service Manual 56 Figure 20 ICP Main Board 69405 001...

Страница 61: ...tone identifies it as belonging to the radio s user group CDCSS Continuous Digital Coded Squelch System A system analogous to CTCSS but using low speed digital signaling instead of subaudible tones Di...

Страница 62: ...Notes CommandPLUS Series Desktop Console Installation and Service Manual 08 07 58...

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