10
Return Policy
*As stated in G-Tec’s limited warranty
1.
Call G-Tec (800.725.6499)
Contact Terri/Steve for an RGA number. Provide the date of purchase and the
invoice number (or the company through which the product was purchased).
Returned defective products will be refused without an RGA number.
2.
Ship product back to G-Tec.
Re-package product in the manner in which it was received to prevent damage. To
ship by UPS, use the 611 Kathryn St. address. To mail by US Post Office, use the
P.O. Box 1079. Include the RGA number on the outside of the package.
3.
We will repair/replace the product and ship it back.
On items covered under warranty, G-Tec will determine whether to repair or to
replace the defective item(s) at no charge. Item(s) will be shipped back to customer
at G-Tec’s expense. However, if the damage is determined to have been caused by
improper installation, misuse, or alterations or repairs not authorized by G-Tec, the
customer bears all expense.
See last page for warranty.
