Funk-Electronic Piciorgros GmbH
RTU-810
V2.30 - Page 119 of 126
8.2
Getting support logs
When problems are experienced the support might ask for a so called "IPLog". This log
shows many internal processes and data flows of the RTU-810.
IPLogs can be taken with the software "IPlogger". This requires an Ethernet connection
of the PC running the IPLogger to the RTU-810.
Due to the high amount of data
don't use the IPLogger over a WAN or internet connection as this might overflow
the TCP buffer of the RTU-810!
When the IPLogger is started, ensure that the IP address is set to the IP address of the
RTU-810:
In the next step specify the folder and file name on the PC where the log should be
written to: