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Troubleshooting and tips
!
Take careful note of the safety warnings in the "Safety, Warranty and Ergonomics"
booklet and in the "Preparation for use and operation" chapter, when you connect or
disconnect cables.
If a fault occurs, try to correct it as described:
·
in this chapter
·
in the documentation of the connected devices
·
in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
Ê
Switch off the workstation.
Ê
Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed and the Ident-No. of your device.
Ê
Contact your sales outlet or our customer service centre.
Installing new software
When installing programmes or drivers, important files may be overwritten and modified. To be able
to access the original data in the case of any problems following installation, you should backup
your hard disk prior to installation.
Power-on indicator remains unlit after you have
switched on your device
This may be due to the following:
The mains voltage supply is faulty
Ê
Check that the power cable is plugged properly into the workstation and grounded mains outlet.
Ê
Switch the workstation on at the main switch.
Internal power supply overloaded
Ê
Disconnect the power plug of the workstation from the grounded mains outlet.
Ê
Wait for a moment.
Ê
Plug the power plug into the grounded mains outlet again.
Ê
Switch the workstation on at the main switch.
