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Troubleshooting and tips

A26361-K523-Z100-6-7619

31

Forgotten BIOS password

If you have forgotten a BIOS password, contact your sales outlet.

Error messages on the screen

Error messages and their descriptions are listed in the Technical Manual of the system board or in
the "BIOS Setup" manual and in the documentation of the installed software.

Restoring the hard disk contents

Should you need to restore your hard disk, the instructions are provided on the cover of the
”Recovery CD” (delivered with your system).

The PC cannot be switched off with the ON/OFF switch

Cause: The PC has not been switched on with the ON/OFF switch.

Ê

Press the ON/OFF switch again.

Cause: System crash

Ê

Press the ON/OFF switch for at least four seconds, until the device switches off.

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Содержание SCENIC S

Страница 1: ...SCOVERY com Operating Manual SCENIC S SCOVERY xS E n g l i s h ...

Страница 2: ...like to be clarified Please contact your sales partner your sales outlet Further information can be found in the Safety Warranty and Ergonomics manual The latest information on our products tips updates etc can be found on the Internet under http www fujitsu siemens com ...

Страница 3: ......

Страница 4: ...o impreso sobre papel reciclado Questo manuale è stato stampato su carta da riciclaggio Denna handbok är tryckt på recyclingpapper Dit handboek werd op recycling papier gedrukt Herausgegeben von Published by Fujitsu Siemens Computers GmbH Bestell Nr Order No A26361 K523 Z100 1 7619 Printed in the Federal Republic of Germany AG 1101 11 01 A26361 K523 Z100 1 7619 ...

Страница 5: ...SCENIC S SCOVERY xS Operating Manual Introduction Important notes Preparation for use and operation Troubleshooting and tips System expansions Technical data Index November 2001 edition ...

Страница 6: ...demarks of their respective owners whose protected rights are acknowledged Copyright ã Fujitsu Siemens Computers GmbH 2001 All rights including rights of translation reproduction by printing copying or similar methods even of parts are reserved Offenders will be liable for damages All rights including rights created by patent grant or registration of a utility model or design are reserved Delivery...

Страница 7: ... and off 15 Switching on the PC for the first time 16 Switching on the PC 17 Switching off the PC 17 Indicators on the PC 18 Working with floppy disks 20 Keyboard 21 Important keys and key combinations 21 Settings in BIOS Setup 22 Property and data protection 23 Locking the system unit 23 Theft protection 23 Access protection under Windows 23 BIOS Setup security functions 24 Access protection with...

Страница 8: ...lash board 40 Removing the compact flash board 41 Replacing the compact flash module 43 Installing removing a SmartCard reader 44 Installation opening for 2nd serial port 45 Installing and removing drives 45 Installing an accessible drive 46 Removing an accessible drive 48 Changing the floppy disk drive 51 Installing and removing the hard disk drive 52 Extensions to the system board 54 Upgrading m...

Страница 9: ...swords You can also lock your PC mechanically using the cover lock and systems with a SmartCard reader offer additional protection Further information on this PC is provided in the Safety Warranty and Ergonomics manual in the Operating Manual for the monitor in the Technical Manual for the system board in the BIOS Setup manual in the SCOVERY xS Thin Client User Guide in your operating system docum...

Страница 10: ......

Страница 11: ...o not disconnect the device from the electricity supply To completely disconnect the electricity supply remove the power plug from the mains supply Replace the lithium battery on the system board in accordance with the instructions in the chapter System expansions Replacing the lithium battery Caution components in the system can get very hot Manufacturer s notes Keep this Operating Manual togethe...

Страница 12: ...n that is the result of normal use Any components not reclaimed will be disposed of in an environmentally acceptable manner Devices protected by a 36 month warranty from Fujitsu Siemens meet the requirements of the eco label Blauer Engel The warranty starts on the day of delivery sale date by Fujitsu Siemens Computers or a Fujitsu Siemens partner The repair of a device displaying the eco label is ...

Страница 13: ...t and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Fujitsu Siemens Computers GmbH is not responsible for any radio or television interference caused by unauthorised modifications of this equipment or the substitution or attachment of connecting cables and equip...

Страница 14: ...keyboard and the mouse The mouse mechanism and the mouse ball can be cleaned by removing the retaining ring on the underside of the mouse Ê Using two fingers push the retaining ring and turn the ring in the direction of the arrows Ê Remove the retaining ring and the rotating ball Ê Clean the ball and the three small wheels in the mouse with a lint free cloth Ê Replace the ball and the retaining ri...

Страница 15: ...amage incurred during transportation Ê Check whether the delivery agrees with the details in the delivery note Should you discover that the delivery does not correspond to the delivery note notify your local sales outlet immediately i If you have received drives or boards with your PC please do not install them until after first time setup How to install drives and boards is described in the chapt...

Страница 16: ...hen using the device in a vertical position you must use the base feet contained in the accessories pack Changing the SCOVERY orientation to vertical or horizontal Ê Open the casing see Opening the casing Ê Push the front panel out of the casing from the inside Ê Remove the front panel by lifting it upwards Ê Remove the logo carrier from the front panel Ê Remount the logo carrier in the correct or...

Страница 17: ...elow Connecting cables Turn off all power and equipment switches Unplug all power plugs from the mains supply Plug all connectors of power and data communication cables into the utility sockets of the PC and peripherals Under all circumstances please observe the safety notes provided in the Important notes chapter Plug all data communication connectors into the utility sockets Plug all power cable...

Страница 18: ...PS 2 mouse port green 1 Serial interface 1 turquoise 2 Serial interface 2 turquoise Monitor port blue Parallel interface Printer burgundy Audio output Line out lime green Audio input Line in light blue Microphone jack mono pink USB Universal Serial Bus black LAN LAN connector i Some of the devices that you connect require special drivers see the operating system and device documentation Connect th...

Страница 19: ... 2 mouse port on the system unit Connecting USB mouse Ê Connect the USB mouse to the USB port on the system unit i If you do not attach a mouse at the PS 2 mouse port you can disable the mouse controller in the BIOS Setup in order to free the IRQ12 for a different application Connecting devices with a serial or a parallel connection Ê Connect the data cable to the external device Ê Connect the ext...

Страница 20: ...e data cable of the monitor into the monitor port of the PC 1 2 Ê Depending on the connector supplied with your monitor plug the monitor s power cable into either the PC 1 or the mains supply 2 You may only connect a monitor with a rated current of less than 1 5 A 230 V or 3 A 115 V to the PC connect others directly to the mains supply The rated current for the monitor is given on the monitor itse...

Страница 21: ...er Ê Check the voltage setting The value shown or the value marked with an arrow be compatible with the local electricity supply 115 100 V to 127 V 230 200 V to 240 V If the voltage setting is incorrect Ê Lift out the manual voltage adjuster with a screwdriver 1 turn it to the required setting and replace it 1 2 Ê First connect the power cable to the PC 1 and then to the mains supply 2 ...

Страница 22: ...ocking the PC 14 A26361 K523 Z100 6 7619 Locking Unlocking the PC You can use the lock on the casing to physically lock the system unit Locking the system unit 1 Ê Turn the key anticlockwise 1 Unlocking the system unit 2 Ê Turn the key clockwise 2 ...

Страница 23: ...abled PC is ready to operate The power switch 1 is in position I and the power on indicator 3 is illuminated orange or flashes green orange In this mode you can switch the PC on with the ON OFF switch 2 The ready to operate status corresponds to the stand by status of a TV set A full description of the power on indicator 3 is contained in the Indicators on the PC section PC is switched on The powe...

Страница 24: ...s illuminated orange or flashes green orange press the ON OFF switch on the front panel The power on indicator turns green and the PC will start Ê Adjust the brightness if necessary see the monitor Operating Manual Ê During installation follow the instructions on screen Some variants require you to start the software installation by pressing the function key F1 i Once the installation has been sta...

Страница 25: ... the ON OFF switch or turn it off by pressing the power switch when requested to do so If the PC is ready to operate the power on indicator is illuminated orange The PC uses a minimum of electricity When the PC is switched off with the power switch the power on indicator goes off after approx 15 seconds The PC no longer uses any power The power switch and the ON OFF switch do not disconnect the PC...

Страница 26: ... is accessed You may only remove the SmartCard when the indicator is unlit 2 Floppy disk indicator The indicator lights up when the floppy disk drive of the PC is accessed You may only remove the floppy disk when the indicator is unlit 3 Power on indicator green The PC is on orange The PC is ready to operate In this mode the PC consumes very little power and can be switched on at the ON OFF switch...

Страница 27: ...turns to the state it was in before the energy saving mode In an energy saving mode the PC must not be switched off with the power switch or disconnected from the mains supply as this may result in data loss is unlit The PC is switched off 4 ON OFF switch 5 Hard disk indicator The indicator lights up when the hard disk drive of the PC is accessed 6 Message indicator The indicator glows or flashes ...

Страница 28: ...loppy disk or write protect switch on a 120 MB floppy disk 5 Eject button for inserted floppy disks 6 Disk is write protected 7 Disk is not write protected Ê To insert a floppy disk push it into the drive in the insertion direction until it engages The label should be facing upward Ê To remove the floppy disk press the eject button 5 The write protect switch enables you to protect the data on the ...

Страница 29: ...s and key combinations can be found in the documentation of the relevant application programme ON OFF switch Depending on the setting in the BIOS setup the system can be switched on or off with this switch With Windows 98 with ACPI or with Windows 2000 you can set additional functions of the ON OFF switch in the Control Panel On some keyboards the ON OFF switch can only be used with ACPI Otherwise...

Страница 30: ... Strg Ctrl key starts key combination actions Strg Alt Entf Warm boot restarts your PC First hold down the Ctrl and Alt key and then press the Del key With Windows 98 Windows 2000 Windows ME and Windows NT Task Manager appears first Then you must press all three keys again to re boot Settings in BIOS Setup The BIOS Setup menu allows you to set your hardware configuration and system functions The P...

Страница 31: ...t with the aperture 1 provided on the housing for chaining it to an object or with the Kensington Lock device 2 and with a Kensington MicroSaver To prevent unauthorised persons from opening the casing the casing can be sealed To do this use the area stamped inward 3 on the back of the housing and the hole in the top cover 1 2 3 Aperture for seal Kensington Lock Access protection under Windows Unde...

Страница 32: ...xternal or internal SmartCard reader PC Lock installed see description of BIOS Setup SICRYPT SmartCard i There are two different SmartCards the Admin SmartCard and the User SmartCard These differ in their memory capacity In addition to the access rights you can also save other safety options on the Admin SmartCard e g fingerprints with the Smarty 2 software PC Lock controls access to your PC When ...

Страница 33: ...ts following entry of the user PIN You can change the user PIN an the administrator PIN unlock locked SmartCards open and change the BIOS Setup and generate additional SmartCards for this system For instructions on how to install and operate SICRYPT PC Lock and how to initialise SmartCards see the description BIOS Setup Operating the SmartCard reader Operating the internal SmartCard reader You can...

Страница 34: ......

Страница 35: ... any error messages displayed and the Identification number Ident No of your system Ê Contact your sales outlet Installing new software When installing programmes or drivers important files may be overwritten and modified To be able to access the original data in the case of any problems following installation you should backup your hard disk prior to installation Power on indicator remains unlit ...

Страница 36: ... Deactivate the screen saver Enter the appropriate password Brightness control is set too dark Ê Adjust the brightness control For detailed information please refer to the Operating Manual supplied with your monitor Wrong monitor has been set under Windows NT Ê Restart the PC in standard VGA mode Ê Set the desired resolution in the Control Panel window using the Display programme and adjust the mo...

Страница 37: ...zontal frequency also known as line frequency or horizontal deflection frequency in the documentation of your monitor Ê Refer to the documentation of your operating system or the corresponding driver software for the graphics card for instructions on how to set the correct horizontal frequency for your monitor and follow the procedure accordingly No screen display or display drifts The wrong horiz...

Страница 38: ...tected also refer to the Technical Manual for the system board or to the BIOS manual Ê Check the relevant entries for Diskette A or B in the Main menu of the BIOS Setup Ê Check that the floppy disk drive controller is enabled also refer to the Technical Manual for the system board or to the BIOS Setup manual Ê Check that the cables of the floppy disk drive are properly connected refer to System ex...

Страница 39: ...S Setup manual and in the documentation of the installed software Restoring the hard disk contents Should you need to restore your hard disk the instructions are provided on the cover of the Recovery CD delivered with your system The PC cannot be switched off with the ON OFF switch Cause The PC has not been switched on with the ON OFF switch Ê Press the ON OFF switch again Cause System crash Ê Pre...

Страница 40: ...order BIOS settings in power management do not become active The Auto insert notification setting may be active for the CD ROM drive This setting causes Windows 9x to inquire about any modifications on the drive at regular intervals Because of this the timer for the idle time cannot time out To activate power management proceed as follows Ê In Windows 9x select Start Settings Control Panel System ...

Страница 41: ...nd conductors on it please take great care when you insert or remove boards Take great care to ensure that extension boards are slotted in straight without damaging components or conductors on the system board or any other components for example EMI spring contacts Be especially careful with the locking mechanisms catches centring pins etc when you replace the system board or components on it for ...

Страница 42: ... any cables attached to the PC are obstructing you remove the connectors from the PC Ê Place the casing in a convenient working position Remove any anti theft protection devices installed 1 1 Locking spring Ê Remove the screws 1 Ê Unlock the top cover with the locking spring release on the back by sliding it upward 2 Ê Slide the top cover in the direction of the arrow 3 and lift the top cover off ...

Страница 43: ... cover fit into the guide rails on the underside of the casing Ê Push the top cover in the direction of the arrow until it engages Ê Fasten the casing using the screws 1 Ê Return the system unit to its original position Ê If you have disconnected cables reconnect them to the connectors on the rear panel Ê Replace any anti theft protection devices ...

Страница 44: ...oards may already be installed when the device is shipped Installing a board Ê Open the casing see Opening the casing 1 2 1 3 a Ê Push the edges of the clip together 1 and remove it 2 Ê Remove the cover plate from the slot 3 i Do not dispose of the cover plate For cooling protection against fire and in order to comply with EMC regulations you must refit the cover plate if you remove the board Ê Ta...

Страница 45: ...t so that it engages Ê Replace the clip 3 which fixes the board Make sure that the clip engages when released 2 Ê If necessary connect the cables Ê Close the casing see Closing the casing If you have installed or removed a PCI board check the relevant PCI slot settings in the BIOS Setup and change where necessary Further information is provided in the PCI board documentation ...

Страница 46: ...e cables connected to the board a 1 3 2 2 Ê Push the edges of the clip together 1 and remove it 2 Ê Remove the board from the casing 3 Ê Place the board into appropriate packaging For cooling protection against fire and in order to comply with EMC electromagnetic compatibility regulations you must refit the cover plate ...

Страница 47: ...to the guide a Ê Replace the clip 3 which fixes the board Make sure that the clip engages when released 2 Ê Close the casing see Closing the casing i If you have installed or removed a PCI board check the relevant PCI slot settings in the BIOS Setup and change where necessary Further information is provided in the PCI board documentation ...

Страница 48: ...ed in the PC on the side of the drive cage The BIOS treats the compact flash board as though it were an IDE hard disk Installing the compact flash board Ê Open the casing see Opening the casing 1 2 Ê Undo the screw 1 Ê Lift the carrier out of the casing 2 2 2 CS S M Ê Slide the compact flash board into the holder with the component side facing the carrier 1 Ê Fasten the board into place with the s...

Страница 49: ... place with the screw 2 Ê Connect the compact flash board to an available power supply 2 Ê Connect the IDE data cable provided to the compact flash board and to the primary IDE interface of the system board Ê Close the casing see Closing the casing Removing the compact flash board Ê Open the casing see Opening the casing 1 2 Ê Remove the IDE cable from the compact flash board Ê Remove the power su...

Страница 50: ...rection of the arrow 2 1 2 Ê Put the carrier into place ensuring that it connects with the catch on the lower casing correctly and slide it towards the front panel 1 Press down and towards the drive cage while doing so Ê Fasten the carrier into place with the screw 2 Ê Close the casing see Closing the casing ...

Страница 51: ...pening the casing Ê Remove the compact flash board see Removing the compact flash board 2 Ê Remove the compact flash module from the guide 2 Ê Put the new compact flash module into the guide Ê Install the compact flash board see Installing the compact flash board Ê Close the casing see Closing the casing ...

Страница 52: ... reader and on the connector for the SmartCard reader on the system board see the Technical Manual of the system board Ê Install the holder for the SmartCard reader and the compact flash board see Installing the compact flash board i With the SmartCard reader connected no devices may be connected to serial port 2 Ê Close the casing see Closing the casing Removing a SmartCard reader 1 Ê Pull the ca...

Страница 53: ...ewdriver into the opening and break out the pre stamped installation opening by moving it backwards and forwards i Refer to the documentation for the interface and to the system board Technical Manual for information on how to install the 2nd serial interface Installing and removing drives There is space for two accessible drives in the casing of your PC a 5 1 4 half height drive Slimline and a 3 ...

Страница 54: ...t panel out 1 from the inside Ê Pull the front panel up and out 2 Ê Push the drive cover out of the front panel Ê Remove any safety covers which may be present i Do not throw away the safety covers For cooling protection against fire and in order to comply with EMC regulations you must refit the safety covers if you remove the drive later ...

Страница 55: ...e cage toward the rear and lift it out of the casing 2 Ê Take the new drive out of its packaging Ê Make the required changes to the drive settings if necessary to the settings of installed drives as well 1 2 Ê Slide the drive into the drive cage 1 Ê Fasten the drive into place with the screws 2 ...

Страница 56: ...ails Ê Fix the drive cage with the screw 2 Ê Fit the data and the power supply connectors to the drive and to the system board Ê Close the casing see Closing the casing i You may have to check the entry for the drive in the BIOS Setup Removing an accessible drive Ê Open the casing see Opening the casing 1 1 2 Ê Push the front panel out 1 from the inside Ê Pull the front panel up and out 2 ...

Страница 57: ...ve cage 1 Ê Remove data and power supply connectors from the drive Ê Loosen the drive cage screw 1 Ê Push the drive cage toward the rear and lift it out of the casing 2 1 Ê Undo the screws 1 from the drive you wish to remove Ê Pull the drive out of the carrier 2 ...

Страница 58: ... the guide rails Ê Fix the drive cage with the screw 2 For cooling protection against fire and in order to comply with EMC regulations you must refit the safety covers if necessary Ê Mount the existing safety covers if necessary Ê Press the drive cover into the front panel until it snaps in place Ê Close the casing see Closing the casing i You may have to check the entry for the drive in the BIOS ...

Страница 59: ...essible drive 2 1 4 Ê Remove the screws 2 and take the drive out of the carrier 2 Ê Take the new floppy disk drive out of its packaging Ê Push the drive into the carrier 3 and fix it with the screws 4 Ê Install the drive cage see Removing an accessible drive Ê Fit the data and power supply connectors to the floppy disk drive Ê Close the casing see Closing the casing i You may have to check the ent...

Страница 60: ...ove the drive carrier see Removing an accessible drive Removing the hard disk carrier Ê Lift the hard disk carrier out of the system unit in the direction of the arrow Ê Remove the data and power supply connectors from the hard disk drive Removing a hard disk drive 1 Ê Remove the screws 1 Ê Take the hard disk drive out of the carrier 2 ...

Страница 61: ... as a slave 2 Ê Slide the hard disk drive into the drive carrier 1 Ê Fasten the drive into place with the screws 2 Installing the hard disk carrier Ê Fit the data and power supply connectors to the hard disk drive or to the hard disk drives Ê Lift the hard disk carrier into the casing in the direction shown by the arrow and push it forward until it engages Ê Install the drive carrier again see Ins...

Страница 62: ...t remove the ventilation cover Ê Open the casing see Opening the casing Upgrading main memory Ê Upgrade the memory as described in the system board Technical Manual Ê Close the casing see Closing the casing Replacing processor To replace the processor you must first remove the ventilation cover Removing ventilation cover a a 1 Ê Lift the ventilation cover slightly in the direction of the arrow 1 a...

Страница 63: ...or Ê Make the desired changes see the system board Technical Manual Installing ventilation cover a a 1 Ê Put the ventilation cover into place 1 Ê Ensure that the ventilation cover is fitted correctly into the guide holes a Ê Close the casing see Closing the casing ...

Страница 64: ...ment of the lithium battery may lead to a risk of explosion The lithium battery may be replaced only with an identical battery or with a type recommended by the manufacturer Do not throw lithium batteries into the household waste They must be disposed of in accordance with local regulations concerning special waste Make sure that you insert the battery the right way round The plus pole must be on ...

Страница 65: ...backside of the system 66 W 33 W 2 1 W 2 1 W 0 W Noise emission SCENIC S during operation Operation Mode Neighbouring station Idle Mode Idle Mode Neighbouring station SCOVERY xS with closed front bezel during operation Operation Mode Neighbouring station Idle Mode Idle Mode Neighbouring station Sound power level LWAd 43 dB A Sound pressure level LLpAm 29dB A Sound power level LWAd 38 dB A Sound pr...

Страница 66: ...troller Systest Dimensions Width depth height 324 mm 374 mm 93 mm Weight in basic configuration approx 7 kg Environmental conditions Environment class 3K2 Environment class 2K2 DIN IEC 721 part 3 3 DIN IEC 721 part 3 2 Temperature Operating 3K2 Transport 2K2 15 C 35 C 25 C 60 C Condensation in operating must be avoided Clearance required to ensure adequate ventilation left hand side front rear min...

Страница 67: ...removing 41 Compact flash module replacing 43 Connecting standard keyboard 11 USB keyboard 11 Contents of delivery unpacking 7 Courier 1 Ctrl Alt Del 22 Cursor buttons 21 D Data electrical 57 environmental 58 technical 57 Data protection 23 Date not correct 30 Devices connecting 9 interface 10 Dimensions 58 Display cleaning 6 Disposal 4 Drive 45 accessible installing 46 removing 48 hard disk insta...

Страница 68: ...6 M Main memory 54 Manuals further 32 Memory upgrading 54 Menu key 21 Microphone jack 10 Monitor connecting 12 drifting display 29 screen display drifts 29 transporting 5 Monitor port 10 Mouse cleaning 6 connecting 11 error 30 Mouse port 10 N No screen display 28 Noise emission 57 Not enough memory 32 Notational conventions 1 Note boards 33 CE certificate 4 disposal 4 energy saving 3 important 3 m...

Страница 69: ... 24 Security measures 23 Setup see BIOS Setup SmartCard reader indicator 18 installing 44 operating 25 removing 44 Soft Power Off 17 Software new installation 27 Standard keyboard connecting 11 Summer time 30 Surface 58 Symbols explanation of 1 System board extensions 54 System settings BIOS Setup 22 T Time daylight savings 30 not correct 30 Tips 27 32 Transport 5 Trouble flickering screen 29 flop...

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