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Troubleshooting and tips
!
Take note of the safety hints in the chapter "
", when you connect or
disconnect cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
Switch off the notebook.
Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed.
Contact your sales outlet or our customer service center.
The power-on indicator does not light up when the
device is switched on
If the power-on indicator remains off, it can have the following reasons:
The battery is not installed correctly
Check whether the battery is installed correctly in its compartment.
Switch the notebook on.
The battery is dead
Recharge the battery or install a fully charged battery.
The power adapter is not connected correctly
Check whether the power adapter is connected correctly to the notebook.
Check whether the power cable is plugged properly into the power adapter and into the power
outlet.
Switch the notebook on. The display
in the notebook display field must light up.
The display of the notebook remains blank
If your screen remains blank this may have the following causes:
Monitor is switched off
Press the key combination
+
or enter the user password.