Troubleshooting and tips
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A26391-K82-Z101-3-7619
The touchpad does not work
If the touchpad does not work, this can have the following reasons:
Incorrect setting in BIOS Setup
Check whether the
Advanced Setup - PS/2 Mouse
field in the
BIOS Setup
menu is set to
Enabled
.
Touchpad dirty
Clean the touchpad.
The mouse does not work
If the connected mouse does not work, the following can cause it:
Incorrect setting in Setup
Check in the
BIOS Setup
whether the
Advanced Setup - PS/2 Mouse
field is set to
Enabled
(for a
PS/2 mouse) or
Disabled
(for a serial mouse).
Check in the
BIOS setup
whether the serial port is activated and correctly set in the
Advanced
Setup - I/O Device Configuration - Serial Port A
field.
Mouse driver not loaded
Check whether the correct mouse driver is properly installed and is present before the
application program is started. Detailed information can be found in the User Guides for the
mouse or application program.
Mouse not connected
Switch off the notebook.
Check whether the mouse cable is correctly connected to the notebook. If you use an adapter
or extension lead with the mouse cable, check the connections.
Switch the notebook on.
The infrared keyboard does not function when
removed
Check whether the battery pack in the keyboard is charged (see "
").
!
The battery in the keyboard is automatically charged when:
•
the notebook is connected to the mains mode and
•
the keyboard is installed and
•
the notebook is switched off.
Check whether the battery pack in the keyboard is properly installed (see "
keyboard
").
Check whether the keyboard is at the proper distance from and angle to the notebook (see
"
Transferring data with the infrared interface
").