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Troubleshooting and tips

The device cannot be switched off with the ON/OFF switch.

Cause

Remedy

The device has not been switched on with the
ON/OFF switch.

►

Press the ON/OFF switch again.

System crash

►

Keep the on/off switch pressed for at least 4
seconds until the machine switches off.

Caution: This can lead to a loss of data!

This procedure does not allow the operating
system to shut down in an orderly way. The next
time the system is started there may well be
error messages.

Monitor remains blank

Cause

Remedy

Monitor is switched off.

►

Switch your monitor on.

Power saving has been activated (screen is
blank)

►

Press any key on the keyboard.

►

Deactivate the screen saver. If
necessary, enter the appropriate
password.

Brightness control is set to dark

►

Adjust the brightness control. For detailed
information, please refer to the operating
manual supplied with your monitor.

Power cable not connected

►

Switch off the monitor and the device.

►

Check that the monitor power cable is
properly connected to the monitor and to
a grounded mains outlet or to the monitor
socket of the device.

►

Check that the device power cable is
properly plugged into the device and a
grounded mains outlet.

►

Switch on the monitor and the device.

Monitor cable not connected

►

Switch off the monitor and the device.

►

Check that the monitor cable is properly
connected to the device and monitor.

►

Switch on the monitor and the device.

Fujitsu Technology Solutions

Содержание ESPRIMO P15 Series

Страница 1: ...System Operating Manual ESPRIMO P15xx P2440 P2540 ESPRIMO P2550 P2560 ESPRIMO P2760 P352x ...

Страница 2: ...ebsite http ts fujitsu com For automatic driver updates go to http support ts fujitsu com com support index html Should you have any technical questions please contact our Hotline Service Desk see Service Desk list or visit http ts fujitsu com support servicedesk html Your sales partner Your sales office We hope you really enjoy using your new Fujitsu system ...

Страница 3: ......

Страница 4: ...o modifications and delivery subject to availability Any liability that the data and illustrations are complete actual or correct is excluded Designations may be trademarks and or copyrights of the respective manufacturer the use of which by third parties for their own purposes may infringe the rights of such owner You will find more information at http ts fujitsu com terms_of_use html Order No Fu...

Страница 5: ...RIMO P15xx P2440 P2540 ESPRIMO P2550 P2560 ESPRIMO P2760 P352x Operating Manual Your Esprimo P 5 Important notes 7 Getting started 11 Operation 19 Troubleshooting and tips 25 System expansions 30 Index 46 ...

Страница 6: ...O World Corporation All other trademarks referenced are trademarks or registered trademarks of their respective owners whose protected rights are acknowledged Copyright Fujitsu Technology Solutions GmbH 2010 All rights reserved including rights of translation reproduction by printing copying or similar methods either in part or in whole Noncompliance is subject to compensation for damages All righ...

Страница 7: ...witching on for the first time installing the software 17 Switching on monitor and device 18 Installing the software 18 Operation 19 Switch the device on 19 Switching off the device 19 Indicators on the device 20 Keyboard 21 Important keys and keyboard shortcuts 21 Settings in BIOS Setup 22 Property and data protection 23 Anti theft protection and lead sealing 23 BIOS setup security functions 24 A...

Страница 8: ...d removing a board 34 Board installing 34 Board removing 36 Installing and removing drives 38 Removing and installing accessible drives 38 Installing and removing the hard disk drive 42 Mainboard expansions 43 Upgrading main memory 43 Processor replacing 43 Replacing the lithium battery 44 Technical specification 45 Index 46 4 Fujitsu Technology Solutions ...

Страница 9: ...can access your data The security functions in the BIOS Setup also allow you to protect your data by means of passwords In addition systems with a SmartCard reader offer additional protection DeskUpdate allows you under some operating systems to easily and quickly install the latest drivers and operating system extensions with a few mouse clicks DeskUpdate is contained on the Drivers Utilities DVD...

Страница 10: ...or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font indicates cross references to another section e g Safety information cross references to an external s...

Страница 11: ... disconnect the device from the mains voltage To completely disconnect from the mains voltage remove the power plug from the power socket Replace the lithium battery on the mainboard in accordance with the instructions in Replacing the lithium battery Page 44 Caution components in the system can get very hot The activities described in these instructions must always be performed with the greatest ...

Страница 12: ...er clean the device with water Water entering into the device could present a serious risk to users e g electric shock Ensure that no liquid enters the system The surface can be cleaned with a dry cloth If particularly dirty use a cloth that has been moistened in mild domestic detergent and then carefully wrung out Use disinfectant wipes to clean the keyboard and the mouse Energy saving disposal a...

Страница 13: ...ent and mutual recognition of conformity This equipment can be used in the following countries Belgium Bulgaria Denmark Germany Estonia Finland France Greece UK Ireland Iceland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Austria Poland Portugal Rumania Sweden Switzerland Slovakia Slovenia Spain Czech Republic Hungary Cyprus Contact the corresponding government office i...

Страница 14: ...cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which ...

Страница 15: ...forfirstuse overview Preparingforuse Only a few steps are necessary to put your new device into operation for the first time Select a location for device and set up device Connecting external devices Check the voltage at the mains outlet and connect the device to an electrical outlet Switch the device on You will learn more about the individual steps in the following sections External devices If y...

Страница 16: ...n of your device troublesome vibrations and noises may occur To prevent this a distance of at least 10 mm should be maintained from other devices on casing sides without ventilation surfaces In order to avoid overheating do not cover the ventilation areas of the monitor or the device Do not stack several devices on top of each other Do not expose the device to extreme ambient conditions see Techni...

Страница 17: ...ce and the external devices Please make sure that you always observe the safety notes provided in Important notes Page 7 Plug all data communication cables into the appropriate sockets Plug all power cables into the grounded mains outlets USB devices are hot pluggable This means you can connect and disconnect USB cables while your device is switched on Additional information can be found in Connec...

Страница 18: ...rd DVI I monitor port white Monitorport VGA monitor port blue Monitorport Microphone port pink Microphoneport Audio input Line In light blue Audioinput Linein Headphones orange or light green optional Headphones Audio output Line Out light green Audiooutput Lineout USB Universal Serial Bus black UniversalSerialBus LAN LAN port LANport PS 2 mouse port green optional Mouseport PS 2mouseport Keyboard...

Страница 19: ...necting a PS 2 mouse If you do not attach a mouse to the PS 2 mouse port you can disable the mouse controller in the BIOS Setup in order to free the IRQ12 for a different application Connect the PS 2 mouse to the PS 2 mouse port of the device PS 2mouse Connecting PS 2mouse Connecting the keyboard Depending on the equipment level selected your device will be supplied with a USB keyboard or a PS 2 k...

Страница 20: ...supplied on a data carrier Connecting external devices to the USB ports USBdevices USBport Externaldevices Devices You can connect a wide range of external devices to the USB ports e g printer scanner modem or keyboard USB devices are hot pluggable This means you can connect and disconnect USB cables while your device is switched on Additional information can be found in the documentation for the ...

Страница 21: ...ill otherwise not be carried out correctly and the contents of the hard disk must be completely restored If the device is integrated into a network the user and server details as well as the network protocol are required during the software installation Contact your network administrator if you have any questions about these settings When you switch on the device for the first time the supplied so...

Страница 22: ...ions below 1 2 Turn the main switch on the back of the device to the I position 1 Press the ON OFF switch on the front of the device 2 The power on indicator lights green and the device is started Installing the software During installation follow the on screen instructions Software Installing If anything is unclear regarding the data you are asked to input read the online Help in your operating s...

Страница 23: ... Turn Off Computer function Device Monitor If the operating system does not automatically switch the device into energy saving mode or switch it off press the ON OFF switch Warning this could lead to a loss of data If the device is in standby it consumes a minimum of energy Switch the device off at the main switch if present The device no longer uses any power The main switch and the ON OFF switch...

Страница 24: ...icator lights up orange or flashes green depending on the type of device Device is in power saving mode After being switched on with the On Off switch the device switches on or returns to the state it was in before it went into power saving mode The indicator is not illuminated The device is switched off power switch set to 0 or disconnected from the mains or ready If the device is ready it can be...

Страница 25: ...ms Details of other keys and keyboard shortcuts can be found in the documentation for the relevant application program ON OFFswitch Button On off switch optional Depending on the setting in the BIOS Setup the device can be switched on or off with this switch Some operating systems allow you to configure additional functions of the ON OFF switch in the Control Panel With some keyboards the ON OFF s...

Страница 26: ...r control functions on the Numeric keypad are active Ctrl Keys Keys Keys Keys Ctrl key performs a special operation when pressed in conjunction with another key The Ctrl key is also referred to as Control or the Control key Alt Ctrl Del SysRq Ctrl Alt Del Keys keyboardshortcuts Windows security Task Manager This key combination opens the Windows Security Task Manager window Settings in BIOS Setup ...

Страница 27: ...KensingtonLock Chain 1 2 1 Fixture for Kensington Lock 2 Holes for padlock Anti theft protection You can protect your device from theft with the fixture for the Kensington Lock 1 and a Kensington MicroSaver Consult the manual for your Kensington Lock with the holes 2 and a padlock and chain which you have connected to a fixed object beforehand Lead sealing To prevent unauthorised persons from open...

Страница 28: ...isk drive Issuing virus warnings Preventing unauthorized writing of floppy disks Protecting BIOS from overwriting Protecting the device from being switched on by an external device You can also combine these functions You will find a detailed description of the Security menus and how to assign passwords in the manual for the mainboard or in the BIOS Setup manual Access authorisation via SmartCard ...

Страница 29: ...gnostics program outputs a code e g DIFS code YXXX123456789123 Take a note of this DIFS code and the ID number of your device The ID number can be found on the type rating plate on the back of the casing For further clarification of the problem contact the Service Desk for your country see the Service Desk list or visit the Internet at http ts fujitsu com support When you do this please have ready...

Страница 30: ...ss any key on the keyboard or Deactivate the screen saver If necessary enter the appropriate password Brightness control is set to dark Adjust the brightness control For detailed information please refer to the operating manual supplied with your monitor Power cable not connected Switch off the monitor and the device Check that the monitor power cable is properly connected to the monitor and to a ...

Страница 31: ...he menu for selecting the operating system appears press the F8 key SelectSafe Mode or Safe Mode with Network Go to Start symbol Settings Control Panel Appearance and Personalization Personalization and enter the correct values for the connected monitor as described in the operating manual of the monitor Wrong monitor has been set under Windows 7 Restart the device Press F8 while the system is boo...

Страница 32: ... Setup manual and if necessary to the manual for the mainboard The floppy disk drive controller is not enabled Check the relevant entries for floppy disk drive in the Main menu of the BIOS Setup Check that the floppy disk drive controller is enabled refer also to the manual for the mainboard or in the BIOS Setup manual The floppy disk drive is not connected Check that the cables of the floppy disk...

Страница 33: ...s the original data in the event of any problems following installation you should backup your hard disk prior to installation Restoring hard disk contents Should you need to restore your hard disk the instructions are provided on the case of the Recovery DVD delivered with your system Tips Topic Tip Out of system resources Close unnecessary applications or Run the applications in a different orde...

Страница 34: ...ter beforehand The following illustrations may differ slightly from your device depending on its configuration level If further documentation was delivered with your device please also read this through carefully In addition before removing or installing system components please pay attention to the following The device must be switched off when installing removing the system expansions and may no...

Страница 35: ...ou insert or remove boards Make sure expansion boards are inserted straightly Never use sharp objects screwdrivers for leverage Boards with electrostatic sensitive devices ESD are identifiable by the label shown When handling boards fitted with ESDs you must always observe the following points You must always discharge static build up e g by touching a grounded object before working The equipment ...

Страница 36: ...rtant notes Page 7 Disconnect the mains plug from the mains outlet Only insert the power plug after you have closed the casing Remove any connected wires which are in the way Lay the device on its side in the manner shown below 1 2 1 1 Remove the casing screws 1 Slide the side cover from the casing in the direction of the arrow 2 32 Fujitsu Technology Solutions ...

Страница 37: ... part in the guide rail on the lower part of the casing Casing Device 1 2 2 Slide the side cover onto the casing in the direction of the arrow 1 Tighten the casing screws 2 Reconnect the cables that you disconnected before Fujitsu Technology Solutions 33 ...

Страница 38: ...ound in the manual for the mainboard Boards may already be installed on shipment Board Board Board installing Open the casing see Opening the casing Page 32 Board 1 2 Remove the screw 1 from the cover plate 1 Remove the cover plate from the casing in the direction of the arrow 2 1 2 Remove the screw on the slot cover 1 Pull the slot cover out of the slot in the direction of the arrow 2 34 Fujitsu ...

Страница 39: ...e slot 1 Tighten the screw on the slot cover 2 Secure the cover plate on the casing again If necessary connect the cables to the board Close the casing see Closing the casing Page 33 If you have installed or removed a board please check the relevant PCI slot settings in the BIOS Setup If necessary change the settings Further information is provided in the PCI board documentation Fujitsu Technology...

Страница 40: ...e 32 Board Remove the cover plate see Board installing Page 34 Disconnect the cables connected to the board 1 2 Remove the screw on the board 1 Pull the board out of the slot in the direction of the arrow 2 Place the board in suitable packaging 36 Fujitsu Technology Solutions ...

Страница 41: ... the slot 1 Secure the slot cover in position with the screw 2 Secure the cover plate on the casing again Close the casing see Closing the casing Page 33 If you have installed or removed a PCI board please check the relevant PCI slot settings in the BIOS Setup If necessary change the settings Further information is provided in the PCI board documentation Fujitsu Technology Solutions 37 ...

Страница 42: ...o read data storage media Removing and installing accessible drives The number of screws used to attach the drives varies according to the type of drive fitted and may not necessarily match the depiction below Removing an accessible 51 4 inch drive e g DVD drive Open the casing see Opening the casing Page 32 Accessibledrive Drive Disconnect all cables connected to the drive data cable power supply...

Страница 43: ...MC regulations you must refit the empty slide in module if you remove the drive again later Take the new drive out of its packaging Make the desired settings on the new drive if necessary to the settings of drives already installed as well Master Slave 1 2 2 Slide the drive into the casing 1 Make sure that the screw holes are aligned Fasten the drive in place with the screws 2 Plug the data and th...

Страница 44: ... the inside press the plastic drive cover out of the front panel 1 Break out the pre stamped metal cover on the drive bay opening with a screwdriver 1 Secure the front panel on the casing again 2 2 1 Slide the drive into the casing 1 Make sure that the screw holes are aligned Fasten the drive into place with the screws 2 Plug the data and the power supply connectors into the drive Make sure the po...

Страница 45: ...ng see Opening the casing Page 32 Disconnect all cables connected to the drive data cable power supply cable 1 1 2 Remove the screws 1 Slide the drive out of the bay from behind in the direction of the arrow 2 Close the casing see Closing the casing Page 33 Fujitsu Technology Solutions 41 ...

Страница 46: ...e direction of the arrow 2 The drive now protrudes slightly out of the bay Pull the drive completely out of its bay Make sure that you are not touching other components If necessary make the required settings on the remaining hard disk drive Close the casing see Closing the casing Page 33 It may be necessary to modify the entry for the remaining drives in the BIOS Setup You will need a SATA cable ...

Страница 47: ...losing the casing Page 33 Mainboard expansions Details on how to upgrade the main memory or the processor of your device can be found in the manual for the mainboard Upgrades Lithiumbattery Processor Mainmemory Mainboard Upgrading main memory Open the casing see Opening the casing Page 32 Mainmemory Upgrade the memory according to the description in the manual for the mainboard Close the casing se...

Страница 48: ... the manufacturer Do not dispose of lithium batteries with household waste They must be disposed of in accordance with local regulations concerning special waste Make sure that you observe the correct polarity when replacing the lithium battery The plus pole must be face up Lithiumbattery Replacing Replacing Replacing lithiumbattery Battery The lithium battery holder exists in different designs th...

Страница 49: ... 2 0 A 200 V 240 V 3 0 A 100 V 240 V 3 0 A 5 0 A Dimensions Width depth height 176 mm 420 mm 351 mm Weight in basic configuration approx 8 kg Environmental conditions Environment class 3K2 Environment class 2K2 DIN IEC 721 part 3 3 DIN IEC 721 part 3 2 Temperature Operating 3K2 15 35 C Transportation 2K2 25 C 60 Condensation is not permitted during operation Clearance required to ensure adequate v...

Страница 50: ...keyboard 11 Connecting keyboard 11 mouse 11 PS 2 keyboard 11 PS 2 mouse 11 USB keyboard 11 Contents of delivery 7 Cord see Cable 9 Ctrl Alt Del 18 Cursor keys 17 D Data protection 19 Device Ports 10 setting up 8 Device drivers serial interface 12 Device Anti theft protection 19 closing 29 indicators 16 Lead sealing 19 opening 28 switching off 15 switching on 15 transporting 3 4 upgrades 26 Devices...

Страница 51: ...ontrol 18 Ctrl 18 Ctrl key 18 Ctrl Alt Del 18 cursor keys 17 Enter 17 Enter key 17 menu key 18 Num Lock 18 Return 17 shift 18 shift key 18 Start key 18 L LAN port 10 Lead sealing 19 Line in 10 Line out 10 Lithium battery 39 Lithium battery replacing 40 Low voltage directive 5 M Main memory 39 Main memory upgrading 39 Mainboard Upgrades 39 Mains adapter connecting 13 Microphone port 10 Monitor conn...

Страница 52: ... functions BIOS Setup 20 SmartCard 20 Security measures 19 Serial interface 12 Serial interface connecting devices 12 settings 12 Serial port 10 Servicing 26 Setup see BIOS Setup 18 Software installing 13 14 System expansion 26 System settings BIOS Setup 18 System unit see Device 4 T Transportation 3 4 U Universal Serial Bus 10 Upgrades Mainboard 39 Upgrades device 26 USB devices connecting 12 USB...

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