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Troubleshooting and tips

A26361-K1007-Z230-1-7619, edition 1

Cause

Troubleshooting

Wrong monitor has been set under
Windows 2000

►

Restart the device.

►

If the message

Starting Windows

appears, press

function key

The

Windows 2000 Advanced Options Menu

appears.

►

Select

Safe Mode

Safe Mode with Network

►

Set the correct values for the attached monitor as
described in the operating manual of the monitor by
selecting

Start - Settings - Control Panel - Display -

Settings

Wrong monitor has been set under
Window XP

►

Restart the device.

►

Press

while the system is booting.

Either the

Windows Advanced Start Options

menu or the

menu for selecting the operating system appears.

►

If the menu for selecting the operating system
appears, press

►

Select

Safe Mode

Safe Mode with Network

►

Set the correct values for the connected monitor as
described in the operating manual of the monitor by
selecting

Start -

Settings -

Control Panel - Display

and

then the

Appearance

Themes

Settings

tabs.

Wrong setting for the monitor under
Windows Vista

►

Restart the device.

►

Press

while the system is booting.

Either the

Windows Advanced Start Options

menu or the

menu for selecting the operating system appears.

►

If the menu for selecting the operating system
appears, press

►

Select

Safe Mode

Safe Mode with Network

►

Set the correct values for the connected monitor, as
described in the operating manual of the monitor, by
selecting

Start (Settings) - Control Panel - Display -

Settings

The wrong RAM memory modules
have been inserted.

►

See the manual for the mainboard for information on
which memory modules can be used.

Содержание ESPRIMO P

Страница 1: ...ESPRIMO P Operating Manual ...

Страница 2: ...e the enclosed Help Desk List or look us up on the Internet http www ts fujitsu com support helpdesk html your sales partner Your sales office Further information can be found in the Safety and Warranty manuals The latest information on our products tips updates etc can be found on the Internet at http ts fujitsu com com ...

Страница 3: ......

Страница 4: ...Published by Fujitsu Technology Solutions GmbH A26361 K1007 Z230 1 7619 Edition 1 2009 06 Produced by XEROX Global Services ...

Страница 5: ...ESPRIMO P Operating Manual Introduction Important notes Preparing for use Operation Troubleshooting and tips System upgrades Technical data Index June 2009 edition ...

Страница 6: ...marks of ACCO World Corporation Acrobat Reader is a trademark of Adobe Systems Incorporated All other trademarks referenced are trademarks or registered trademarks of their respective owners whose protected rights are acknowledged Copyright Fujitsu Technology Solutions GmbH 2009 All rights including rights of translation reproduction by printing copying or similar methods in part or in whole are r...

Страница 7: ...ting 17 Ports 18 Connecting external devices to the parallel or serial port 19 Connecting external devices to the USB ports 19 Operation 21 Switching the device on 21 Switching off the device 21 Keyboard 22 Important keys and key combinations 22 Settings in BIOS Setup 24 Property and data protection 24 Mechanical casing lock optional 24 Anti theft protection and lead sealing 25 BIOS setup security...

Страница 8: ...ards 43 Low profile boards 44 Installing and removing optional ports 45 Installing an optional additional port 45 Removing an optional port 46 Installing and removing drives 47 Removing an accessible drive 47 Installing an accessible drive 49 Installing and removing the floppy disk drive 50 Installing and removing the hard disk drive 51 Removing a hard disk drive 51 Installing a hard disk drive 52...

Страница 9: ... security functions in the BIOS Setup also allow you to protect your data by means of passwords In addition systems with a SmartCard reader offer additional protection Under certain operating systems DeskUpdate allows you to quickly and easily install the latest drivers and operating system upgrades with just a few mouse clicks DeskUpdate is contained on the Drivers Utilities CD DVD Further inform...

Страница 10: ...ur health or for preventing material damage i This symbol indicates important information which is required to use the system properly Texts which follow this symbol describe steps that must be performed in the order shown This font indicates screen outputs This font indicates programme names commands or menu items Quotation marks indicate names of chapters data carriers and terms that are being e...

Страница 11: ...letely disconnect the mains voltage remove the power plug from the power socket Replace the lithium battery on the mainboard in accordance with the instructions in the Replacing the lithium battery chapter Transporting the device Transport all parts separately in their original packaging or in a packaging which protects them from knocks and jolts to the new site Do not unpack them until all transp...

Страница 12: ... EEC Electromagnetic compatibility and 73 23 EEC Low voltage directive CE marking for devices without wireless components supplied between 16 01 2007 and 19 07 2007 The shipped version of this device complies with the requirements of the EC Guidelines 89 336 EEC Electromagnetic compatibility and 2006 95 EC Low voltage directive CE marking for devices without wireless components introduced for sale...

Страница 13: ...stallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a cir...

Страница 14: ...Important notes 6 A26361 K1007 Z230 1 7619 edition 1 ...

Страница 15: ...delivery does not correspond to the delivery note notify your local sales outlet immediately Steps for initial setup Only a few steps are necessary to put your new device into operation for the first time Select a location for device and set up device Connect the monitor mouse and keyboard Check the voltage at the mains outlet and connect the device to an electrical outlet Switch the device on You...

Страница 16: ...rk the surface they stand on Do not expose the device to extreme environmental conditions see Technical data Protect the device from dust humidity and heat Make sure that the device is adequately ventilated In order to avoid overheating do not cover the ventilation area of the monitor or the device Do not stack several devices on top of each other Depending on the location of your device bothersom...

Страница 17: ... monitor manual to prepare the monitor for operation e g connecting cables Plug the data cable into the monitor port of the device 1 2 Depending on your device configuration level plug the monitor power cable into either the system unit 1 or a grounded mains outlet 2 The monitor power cable may only be connected to the device monitor socket if the monitor current consumption is less than 1 5 A for...

Страница 18: ... for a different application Connecting the keyboard Depending on the equipment level selected your device will be supplied with a USB keyboard or a PS 2 keyboard Connecting a USB keyboard Use the supplied keyboard cable only Plug the rectangular connector of the keyboard cable into the rectangular socket on the underside of the keyboard Insert the flat rectangular USB plug of the keyboard cable i...

Страница 19: ... V 200 V 240 V 115 230 a a 100 V 127 V 200 V 240 V 230 115 1 2 230 115 1 Sliding voltage switchover switch 2 Plug in voltage switchover element a Notch for inserting the screwdriver Check the voltage setting The visible value must agree with the local mains voltage 115 100 V to 125 V 230 200 V to 240 V If the incorrect mains voltage is selected push the slide switch all the way into the other avai...

Страница 20: ...Preparing for use 12 A26361 K1007 Z230 1 7619 edition 1 2 1 Connect the power cable to the device 1 Plug the power plug into a grounded mains outlet 2 ...

Страница 21: ...n energy saving mode After being switched on with the power button the device switches on or returns to the state it was in before the energy saving mode In an energy saving mode the device must not be switched off with the main power switch if present or disconnected from the mains as this may result in data loss The indicator does not light up The device is switched off power switch at 0 or disc...

Страница 22: ... time the supplied software is installed and configured Plan a reasonable amount of time for this as this process must not be interrupted Once the installation has been started the device must not be switched off unless the installation has been completed During installation the device may only be rebooted when you are requested to do so The installation will otherwise not be carried out correctly...

Страница 23: ...uipped with a main power switch on the back of the device in addition to the ON OFF button on the front As a result there are different ways to switch on the two variants Switching on the device with main power switch 0 1 2 I 0 Device is off I Device is ready to operate Switch the device on with the main power switch 1 on the back of the device Press the ON OFF switch 2 on the front of the device ...

Страница 24: ...lights green and the device is started Installing the software During installation follow the on screen instructions Consult the operating system manual if anything is unclear about the input data requested by the system i You will find further information about the system drivers utilities and updates on the Drivers Utilities CD DVD or on our website http ts fujitsu com support ...

Страница 25: ... plugs from the mains outlets Plug all cables into the device and peripherals Please observe the safety notes provided in Important notes Plug all data communication cables into the utility sockets Plug all power cables into the grounded mains outlets Disconnecting cables Turn off all power and equipment switches Remove all power plugs from the mains outlets Unplug all data communication cables fr...

Страница 26: ...ections is provided in the manual for the mainboard Keyboard port purple Parallel port Printer burgundy 1 Serial port 1 teal or turquoise 2 Serial port 2 teal or turquoise Monitor port blue Microphone jack mono pink Headphones port orange or light green Audio input Line in light blue Audio output Line out light green SCSI connection USB Universal Serial Bus black LAN LAN port PS 2 mouse port green...

Страница 27: ... it Current drivers are usually available on the Internet or will be supplied on a data carrier Connecting external devices to the USB ports You can connect a wide range of external devices to the USB ports e g printer scanner modem or keyboard i USB devices are hot pluggable This means you can connect and disconnect devices while your operating system is running Additional information can be foun...

Страница 28: ...Preparing for use 20 A26361 K1007 Z230 1 7619 edition 1 ...

Страница 29: ... system properly In Windows via the Start menu and the Exit function If the operating system does not automatically switch the device into energy saving mode or switch it off press the ON OFF switch If the device is ready to use the device consumes a minimum of energy Switch the device off at the main switch if present The device no longer uses any power The main switch and the ON OFF switch do no...

Страница 30: ...ions can be found in the documentation of the relevant application programme ON OFF switch optional Depending on the setting in the BIOS Setup the system can be switched on off or on and off with this button Some operating systems allow you to configure additional functions of the ON OFF switch in the Control Panel e g standby mode rest mode With some keyboards the ON OFF switch can only be used w...

Страница 31: ...s the numeric key pad between number mode Num indicator lights up and editing mode Num indicator does not light up When the Num Lock indicator is lit the digit and comma keys are active When the Num Lock indicator is not lit the cursor control functions are active in the Numeric keypad Ctrl Ctrl key starts key combination actions The Ctrl key is also called Control or Control key Alt Ctrl Del SysR...

Страница 32: ...y and data protection Software functions and mechanical locking offer a broad range of functions for protecting your device and your personal data from unauthorised access You can also combine these functions Mechanical casing lock optional With the casing lock you can mechanically lock the casing to prohibit unauthorised persons from opening it On delivery you will find the keys on the rear panel...

Страница 33: ...al the chain with the lead seal BIOS setup security functions The Security menu in BIOS Setup offers you various options for protecting your personal data against unauthorised access e g Preventing unauthorised access to the BIOS Setup Preventing unauthorised system access Preventing unauthorised access to the settings of boards with their own BIOS Preventing system booting from the diskette drive...

Страница 34: ...user group use SmartCards with the same permissions More information on SystemLock i If you also want to use other security software in addition to SystemLock e g SMARTY please read the documentation on your security software beforehand SystemLock permissions You can initialise a SmartCard with one of the following permissions System The system starts following entry of the user PIN You can change...

Страница 35: ... and the circumstances that led to the fault Make a note of any error messages displayed Note the ID number of your device The ID number can be found on the type rating plate on the back of the casing Contact your sales outlet or our customer service centre Troubleshooting Power on indicator remains unlit after you have switched on your device Cause Troubleshooting The mains voltage supply is faul...

Страница 36: ...s blank Press any key on the keyboard or Deactivate the screen saver If necessary enter the appropriate password Brightness controls set to dark Adjust the brightness control For detailed information please refer to the operating manual supplied with your monitor Power cable is not connected Switch off the monitor and the device Check that the monitor power cable is properly connected to the monit...

Страница 37: ...ng the operating system appears press F8 Select Safe Mode or Safe Mode with Network Set the correct values for the connected monitor as described in the operating manual of the monitor by selecting Start Settings Control Panel Display and then the Appearance Themes Settings tabs Wrong setting for the monitor under Windows Vista Restart the device Press F8 while the system is booting Either the Win...

Страница 38: ...d is present when the application programme is started Detailed information can be found in the user guide for the mouse and application programme The floppy disk cannot be read or written Cause Troubleshooting The write protection of the floppy disk or the floppy disk drive is activated Check that the write protection of the floppy disk or the floppy disk drive is activated refer to the BIOS Setu...

Страница 39: ...ry see Replacing the lithium battery Error messages on the screen Error messages and their explanation are contained in the manual for the mainboard in the documentation for the programmes used Installing new software When installing programmes or drivers important files may be overwritten and modified You should backup your hard disk prior to installation so that you can still access the original...

Страница 40: ...s If you have too many applications running at once you may experience problems due to a lack of system resources Close unnecessary applications or Run the applications in a different order Other manuals Additional manuals are provided as PDF files on the User Documentation or Drivers Utilities CD DVD ...

Страница 41: ...nstalling boards or drives Read the supplied documentation before installing new drives and or boards Refer to the manual for the mainboard before making any extensions to the mainboard Information about boards Take care with the locking mechanisms catches and centring pins when you are replacing boards or components on boards To prevent damage to the board or the components and conductors on it p...

Страница 42: ...fety information in the Important notes chapter Disconnect the mains plug from the mains outlet Only insert the power plug after you have closed the casing On devices with a casing lock Unlock the casing Remove any plugged in wires which are in the way Lay the device on its side 1 2 Pull the locking device 1 and swivel the side part in the direction of the arrow 2 ...

Страница 43: ...losing the casing 1 Insert the side part in the guide rail on the lower part of the casing Swivel the side part in the direction of the arrow 1 until it engages On devices with a casing lock Lock the casing Reconnect the cables that you disconnected before ...

Страница 44: ...ng lock Removing the locking device 1 1 2 Open the casing see Opening the casing Place the removed side part on a flat surface with the inside facing upwards Press the catch in the direction of the arrow 1 Carefully thread the locking device out of the side part in the direction of the arrow 2 ...

Страница 45: ... 3 1 Turn the removed side part over so that the outside faces upwards Guide the locking device with the casing lock in the direction of the arrow 1 into the side part Press the catch in the direction of the arrow 2 and at the same time press the locking device into the side part 3 until the catch engages ...

Страница 46: ...Unscrew the knurled screw 1 Fold open the drive cage 2 i Thanks to the integrated torque controller the drive cage will stop in any position Closing the drive cage 2 1 Fold down the drive cage 1 Be careful that no wires become trapped Secure the drive cage with the knurled screw 2 Close the casing see Closing the casing ...

Страница 47: ... the casing see Opening the casing Fold up the drive cage see Opening the drive cage Unhook the wires from the holder on the ventilation duct Remove any plugged in wires which are in the way Unlock the ventilation duct by pressing locking hooks in the direction of the arrow 1 Keep pressing the locking hook and pull the ventilation duct in the direction of the arrow 2 out from the casing ...

Страница 48: ...hes on the underside of the ventilation duct into the corresponding slots in the casing Press the ventilation duct into the casing in the direction of the arrow 1 so that the locking hook is felt to engage Reconnect the cables that you disconnected before Hook the wires into the holder on the ventilation duct Fold down the drive cage see Closing the drive cage Close the casing see Closing the casi...

Страница 49: ...inboard can be found in the manual for the mainboard Boards may already be installed on shipment Installing a board Open the casing see Opening the casing Fold up the drive cage see Opening the drive cage 1 2 Press on the curved part of the retaining clip 1 Pull the slot cover out of the slot in the direction of the arrow 2 i Do not throw away the slot cover For cooling protection against fire and...

Страница 50: ...he cables to the board Fold down the drive cage see Closing the drive cage Close the casing see Closing the casing i If you have installed or removed a board please check the relevant PCI slot settings in the BIOS Setup If necessary change the settings Further information is provided in the PCI board documentation Information about the installation of low profile boards can be found in the section...

Страница 51: ...ve also secured the board with an additional screw remove the screw now Pull the board out of the slot in the direction of the arrow 2 Place the board into appropriate packaging For cooling protection against fire and in order to comply with EMC electromagnetic compatibility regulations you must refit the slot cover 2 1 Push the slot cover into the slot 1 Press on the retaining clip until it notic...

Страница 52: ... Two piece board slot covers are fitted to the slots intended for low profile boards The two pieces are connected together with a screw Remove the desired board slot cover and undo the screw Do not dispose of the slot cover If you remove the board again you must reinstall the slot cover cooling fire protection or EMC regulations to be complied with Mounting slot adapter 2 1 Fit the slot adapter on...

Страница 53: ... external devices to ports refer to the documentation for the external device Installing an optional additional port Open the casing see Opening the casing 1 2 Press on the curved part of the retaining clip 1 Remove the rear slot cover plate from the slot 2 Do not dispose of the cover plate For cooling protection against fire and in order to comply with EMC regulations you must refit the cover pla...

Страница 54: ...able of the additional port to the connector on the mainboard Close the casing see Closing the casing Removing an optional port Open the casing see Opening the casing Disconnect the cables connected to the port 1 2 Press on the curved part of the retaining clip 1 Remove the port from the slot 2 For cooling protection against fire and in order to comply with EMC electromagnetic compatibility regula...

Страница 55: ...ving drives The PC casing can accommodate a total of five drives four accessible drives two 5 1 4 inch drives and two 3 1 2 inch drives two non accessible drives both 3 1 2 inch drives with half installation height Accessible drives are e g DVD or CD ROM drives into which a data carrier can be inserted from outside Non accessible drives are e g hard disk drives Removing an accessible drive Open th...

Страница 56: ...slightly out of the casing Pull the drive out of the casing in the direction of the arrow 3 If necessary make the required settings on the remaining drives 2 1 If you are not installing a new drive slide the empty slide in module as far as it will go into the casing 1 Press on the retaining clip 2 and at the same time slide it up slightly Close the casing see Closing the casing i It may be necessa...

Страница 57: ...and in order to comply with EMC regulations you must refit the empty slide in module if you remove the drive again later Adjust the required settings on the drive if necessary on already installed drives as well 2 1 Slide the accessible drive into the casing as far as the stop 1 Plug the data and the power supply connectors into the drive Make sure the polarity is correct Press on the retaining cl...

Страница 58: ...de of the floppy disk drive Slide the floppy disk drive out of the casing in the direction of the arrow 2 Slide the new floppy disk drive into the case opposite the direction of the arrow 2 Fasten the floppy disk drive with the screws 1 Fit the data and power supply connectors to the floppy disk drive Make sure the polarity is correct Close the casing see Closing the casing i It may be necessary t...

Страница 59: ... see Opening the drive cage 1 2 1 Slightly press together the EasyChange rails mounted on the hard disk 1 and pull the hard disk drive out of the drive cage in the direction of the arrow 2 Disconnect all cables connected to the drive data cable power supply cable Pull the EasyChange rails off the hard disk drive i It may be necessary to modify the entry for the drive in the BIOS Setup ...

Страница 60: ...k drive Open the casing see Opening the casing Fold up the drive cage see Opening the drive cage i EasyChange rails for a second hard disk drive are mounted on the drive cage Secure the EasyChange rails on the side of the hard disk by inserting the upper pins of the EasyChange rail in the corresponding holes of the hard disk Connect the cables to the hard disk drive ...

Страница 61: ...ls in the direction of the arrow 1 into the drive cage Check that the component side of the hard disk drive faces inwards towards the casing Fold down the drive cage see Closing the drive cage Close the casing see Closing the casing i It may be necessary to modify the entry for the drive in the BIOS Setup ...

Страница 62: ...ing As a result no board slot is occupied when a second serial port is installed 1 Insert a screwdriver into the opening and break out the pre stamped installation opening by moving it backwards and forwards Slide the USB ports into the slot and secure them with the screw 1 Connect the USB cable to the mainboard refer to the mainboard manual for details ...

Страница 63: ... it is described in the manual for the mainboard Fold down the drive cage see Closing the drive cage Close the casing see Closing the casing Processor replacing Open the casing see Opening the casing Fold up the drive cage see Opening the drive cage Remove the ventilation duct see Removing ventilation duct Replace the processor as it is described in the manual for the mainboard Install the ventila...

Страница 64: ...ced only with an identical battery or with a type recommended by the manufacturer Do not throw lithium batteries into the household waste They must be disposed of in accordance with local regulations concerning special waste Make sure that you observe the correct polarity when replacing the lithium battery The plus pole must be on the top The lithium battery holder exists in different designs that...

Страница 65: ...casing with monitor socket 100 V 127 V 6 5 A 200 V 240 V 3 5 A Maximum rated current monitor socket output 100 V 127 V 3 0 A 200 V 240 V 1 5 A Dimensions Width depth height 203 mm 387 mm 390 mm Weight In basic configuration approx 11 kg Environmental conditions Environment class 3K2 Environment class 2K2 DIN IEC 721 part 3 3 DIN IEC 721 part 3 2 Temperature Operating 3K2 15 C 35 C Transport 2K2 25...

Страница 66: ...Technical data 58 A26361 K1007 Z230 1 7619 edition 1 ...

Страница 67: ...se 10 Connecting USB keyboard 10 Connecting USB mouse 10 Contents of delivery 7 Ctrl Alt Del 23 Cursor keys 22 D Data protection 24 Data technical 65 Date not correct 34 Device Anti theft protection 25 cannot boot 30 checking rated voltage 11 cleaning 3 closing 38 connecting 11 17 connecting devices 17 indicators 13 lead sealing 25 locking mechanically 24 opening 37 ports 18 setting up 8 switching...

Страница 68: ...al additional port 50 51 Installing additional serial port 50 Interfaces 18 K Kensington Lock 25 Key Alt Gr 23 Control 23 Ctrl 23 cursor keys 22 Enter 22 enter key 22 Num 23 ON OFF switch 22 Return 22 Shift 23 Key combination 22 23 Keyboard 22 alphanumeric keypad 22 connecting 9 10 cursor keys 22 function keys 22 numeric keypad 22 Keyboard port 10 18 Keys 22 Ctrl key 23 Ctrl Alt Del 23 Menu key 23...

Страница 69: ...ng lithium battery 63 Replacing lithium battery 63 Retransportation 3 S Safety notes 3 SCSI connection 18 Security functions SmartCard 27 Security functions BIOS setup 25 SmartCard 27 SmartLock 27 Security measures 24 Serial port 18 19 connecting devices 19 settings 19 Setup see BIOS Setup Signs and symbols 2 SmartCard reader operating 27 Software installing 14 16 new installation 34 Summer time 3...

Страница 70: ...Index 62 A26361 K1007 Z230 1 7619 edition 1 V Ventilation duct installing 44 removing 43 Video workstation 8 W Warm boot 23 Weight 65 ...

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