Managing units of the SE server
Managing hardware
222
U41855-J-Z125-3-76
10.1.4.10
Generating diagnostic data
To support error diagnosis by Customer Support, the administrator or operator can
generate diagnostic data when an error situation occurs and send this to the Support
Center.
Ê
Select
Hardware
→
Units
[
→
<se server>
(SE<model>)
]
→
<unit> (MU)
→
Service
,
Diagnostics
tab.
A diagnostic data file which already exists is displayed. You can generate new diagnostic
data, in which case an existing diagnostic data file is overwritten. The file name shows the
basic software for which and when the diagnostic data was generated:
DIAGtar.M<software-version><unit-name>.<date>.<time>.gz
As administrator, you can download the diagnostic data file on the local MU as a
compressed archive file in order to send it to the Support Center if necessary.
Содержание BS2000
Страница 12: ...Content U41855 J Z125 3 76 ...
Страница 102: ...Working with the SE Manager Operating the SE Manager 100 U41855 J Z125 3 76 ...
Страница 156: ...Installing an operating system on an Application Unit Systems on Application Units 154 U41855 J Z125 3 76 ...
Страница 296: ...Managing energy settings Managing hardware 294 U41855 J Z125 3 76 ...
Страница 300: ...Managing an SU Cluster Managing a cluster 298 U41855 J Z125 3 76 ...
Страница 332: ...Alarm management Managing logging functions 330 U41855 J Z125 3 76 ...
Страница 356: ...Working with EMDS Appendix 354 U41855 J Z125 3 76 ...
Страница 366: ...Related publications 364 U41855 J Z125 3 76 ...