700- LT1-SYS-IG Rev 2 22 Oct 2018
Page 21/22
Indicates
Solution
N/A
N/A
Unable to
obtain a GPS
fix
1) Check GPS antenna connection
2) GPS satellite signals may be blocked or weak
a) Check for physical obstructions such as cliff
faces and move GPS antenna to unobstructed
area
3) Check Cellular connections (GPS cannot get a fix if
cellular module cannot connect to the base
stations
N/A
N/A
Before you
connect:
Someone
else is
connected
1) If possible, request the other party to disconnect;
or
2) Power cycle the LT1 (remove and replace the
power terminal block) to disconnect active BLE
connections. This will terminate all other BLE
connections.
FTS360 Config App
Problem
Indicates
Solution
No BLE
status light
when
attempting
to connect
Fault
1) Power cycle the LT1 (remove and replace the power
terminal block) and then attempt to connect
2) If no BLE status light after trying (1), contact FTS Support
Denied
access to
the station
You are
signed into
the wrong
agency
1)
If you belong to more than one agency:
i)
Access the internet and log into FTS360 in the station’s
agency
ii)
Open the FTS360 Config App and sync
iii)
Return to the station and attempt connection
You are not
a member of
the station’s
agency
2) Contact your Administrator to be added as a member of
the station’s agency
For > 5 minutes
