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6. Troubleshooting Guide
Look through the following table and locate an issue or problem you are experiencing in the left
column and read possible solutions in the right column.
Problem
Solution
Wireless remote (thermo-
hygrometer) not reporting
in to console.
There are dashes on the
display console.
The maximum line of sight communication range is
about 150m. Move the sensor assembly closer to the
display console.
Resynchronize the remote sensor(s). Reference
Section 5.13.1&5.13.2.
Install a fresh set of batteries in the remote sensor(s).
Make sure the remote sensors are not transmitting
through solid metal (acts as an RF shield), or earth
barrier (down a hill).
Radio Frequency (RF) Sensors cannot transmit
through metal barriers (example, aluminum siding) or
multiple, thick walls.
Move the display console around electrical noise
generating devices, such as computers, TVs and other
wireless transmitters or receivers.
Outdoor sensor array does
not communicate to the
display console.
The sensor array may have initiated properly and the
data is registered by the console as invalid, and the
console must be reset. Press the reset button as
described in Section Installation.
With an open ended paperclip, press the reset button
for 3 seconds to completely discharge the voltage.
