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Fault:
Cause/Remedy
The appliance does not operate
after connection to the mains:
• Check if there is power in the socket and if the appliance is
switched on.
Cooling system operates
continuously without intermittent
stoppages:
• Ambient temperature too high.
• Frequent opening of the door, door open too long.
• Door not closed properly (particle between door gasket,
sagged
door, check gasket sealing, etc...).
• Excessive quantity of fresh food inserted at once.
• Refrigerator probe (A) is clogged with fresh food. Relocate the
food to provide air circulation around the probe (certain models
only).
• Check air circulation for suf
fi
cient cooling of the compressor,
and
clean the condenser.
Excessive ice formation at the
rear interior wall of the freezer:
• Frequent opening of the door, door open too long.
• Inserting hot food in the freezer.
• Food or dish is touching the rear interior panel of the
refrigerator.
• Bad door sealing; clean or replace the gasket if dirty or
damaged.
Water dripping from the
appliance:
• Drain outlet is clogged, drain water drips past the collection
groove.
• Clean the clogged outlet using plastic straw. If you have an
appliance with the ZERO’N’FRESH drawer, call servis.
• Thaw thick ice deposits manually (see chapter Defrosting).
Bulb replacement:
• Before replacing the light bulb, disconnect the appliance form
the power supply (pull the power cord from the wall socket).
Insert the screwdriver into the cover slot, lift it and remove
the cover.
Replace the bulb with the equivalent new bulb (E 14, same
voltage as the original one) and replace the cover back to its
position.
• Don’t forget: the old bulb does not belong to organic waste.
• Light bulb is consumption material and is not covered by the
warranty!
Helpful hints
• If none of the above proves effective and you can not remove
the fault yourself, disconnect the appliance from the mains (
see chapter regarding the ON/OFF function), pull the power
cord from the wall socket, wait for approximately 10 minutes
and reconnect the appliance.
If the fault persists call the nearest service center and tell them
the information from the rating plate: type of appliance, model
and serial number, located inside the appliance.
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Troubleshooting guide
