21
Support
In case of any operating problems, contact a Franke Technical Service Centre (see
attached list).
Never call unauthorised technicians.
Specify:
–
Type of fault;
–
Appliance model (Art.);
–
Serial number (S.N.);
This information is given on the appliance dataplate, on the warranty certificate.
Safety instructions
Always contact qualified personnel in the following cases:
To ensure safe and efficient operation of this electrical appliance:
-
only contact authorised technical service centres
-
always demand the use of original spare parts
-
the appliance is designed for non-professional, domestic use; do not modify its characteristics.
-
the dataplate gives the symbols indicating the countries for which the instructions apply.
-
appliance electrical safety is guaranteed only when it is connected to an earthing system in compliance with the
current regulations.
-
Do not touch the heating elements or any parts of the oven door during use, as they become very hot,
and in particular keep children away.
Do not allow children to touch:
-
the controls and the appliance in general;
-
the packing elements (bags, polystyrene, staples, etc.);
-
the appliance, during and immediately after oven use, since it becomes very hot;
-
the appliance when not used (make any potentially hazardous parts safe).
Do not:
-
touch the appliance with wet parts of the body;
-
use the appliance when barefoot;
-
pull the appliance or power cable to unplug it from the socket;
-
carry out improper or hazardous operations;
-
block the ventilation and cooling openings;
-
leave the power cables of other electric appliances on hot parts of the appliance;
-
expose the oven to atmospheric agents (rain, sun);
-
use the oven to store objects of any kind;
-
use flammable liquids near the appliance;
-
use adapters, multi-sockets and/or extension leads;
-
allow anyone except qualified personnel to install or repair the appliance.
Always contact qualified personnel in the following cases:
-
installation (according to the manufacturer’s instructions);
-
doubts regarding appliance operation;
-
replacing the socket if incompatible with the appliance plug.
Contact service centres authorised by the manufacturer in the following cases:
-
immediately after unpacking, in case of doubts about appliance integrity;
-
replacing or damage to the power cable;
-
malfunction or poor operation; always demand original spare parts.
Comply with the following:
-
only use the appliance for cooking food;
-
before cleaning or maintenance or in case of malfunction, disconnect the appliance from the power supply;
-
use oven gloves when placing containers in the oven or removing them;
-
since the end of the door handle may be hotter due to exiting hot air, always grip it in the middle;
-
always make sure the control knobs are in the off position when the oven is not in use;
-
if the oven is no longer to be used, disconnect it from the power supply.
-
The manufacturer is not liable for any damage due to: incorrect installation, improper, wrong or unreasonable use.
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