
optimail 30 Operator Manual
120
15
Tips for troubleshooting
An error message appears on the display in
case of an error or handling error. An addi-
tional beep may also indicate an error (see
chapter 13.6 on page 82).
Make sure to carefully read the error mes-
sage. You will be given hints on the error
cause and what you can do to remedy it.
You can correct many minor errors and
issues occurring during optimail 30 operation
yourself.
Please contact the FP after-sales service if
you cannot remedy an error by means of the
display information and the hints given in the
present Operator Manual.
Problem
Possible cause and remedy
…
general errors
Blank display
Check whether the power cable is plugged in correctly
and the power switch is turned on.
Functions are ‘missing’
in the display
Access to these functions is not possible with the
access card inserted.
Consider the access rights
(see pages 129 to 131)
.
optimail 30 fails to
recognise the chip card
Card is inserted incorrectly.
Remove the card and insert it in the card reader again
(chip facing the rear).
Wrong card type inserted.
optimail 30 behaves
erratically or fails to react
Software issue.
Turn off the optimail 30. Wait at least one minute.
Turn the optimail 30 on again.
Содержание optimail 30
Страница 1: ...Franking machine Operator Manual optimail 30 ...
Страница 131: ...Appendix Menu overview 131 Menu overview ...
Страница 137: ...Appendix Declaration of Conformity 137 D e c l a r a t i o n o f C o n f o r m i t y ...
Страница 138: ...optimail 30 Operator Manual 138 ...
Страница 145: ...For your notes 145 ...
Страница 146: ...For your notes 146 ...
Страница 148: ...51 0034 3089 00 Rev 04 2011 03 xxx helbig berlin ...