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121308-01F

OBSERVED PROBLEM

ODS/pilot lights but flame

goes out when control knob

is released

Burner does not light after

ODS/pilot is lit

Delayed ignition of one or both

burners

Burner backfiring during

combustion

POSSIBLE CAUSE

1. Control knob not fully

pressed in

2. Control knob not pressed in

long enough

3. Equipment shutoff valve not

fully open

4. Pilot flame not touching

thermocouple, which al

lows thermocouple to cool,

causing pilot flame to go

out. This problem could be

caused by one or both of

the following:

A) Low gas pressure

B) Dirty or partially clogged

ODS/pilot

5. Thermocouple connection

loose at control valve

6. Thermocouple damaged

7. Control valve damaged

1. Inlet gas pressure is too

low

2. Burner orifice(s) clogged

3. Thermopile leads dis-

connected or improperly

connected

4. Burner will not come on in

remote position

1. Manifold pressure is too

low

2. Burner orifice(s) clogged

1. Burner orifice is clogged or

damaged

2. Damaged burner

3. Gas regulator defective

REMEDY

1. Press in control knob fully

2. After ODS/pilot lights, keep

control knob pressed in 30

seconds

3. Fully open equipment shut

off valve

4. A) Contact local natural or

propane/LP gas company

B) Clean ODS/pilot (see

Cleaning and Maintenance

page 25) or replace ODS/

pilot assembly

5. Hand tighten until snug,

then tighten 1/4 turn more

6. Replace pilot assembly

7. Replace control valve

1. Contact local natural or

propane/LP gas company

2. Clean burner(s) (see

Clean-

ing and Maintenance

page 25) or replace burner

orifice(s)

3. Reconnect leads (see

Wir-

ing Diagram,

page 30)

4. Replace battery in transmit-

ter and receiver

1. Contact local natural or

propane/LP gas company

2. Clean burner(s) (see

Clean-

ing and Maintenance

page 25) or replace burner

orifice(s)

1. Clean burner (see

Cleaning

and Maintenance

, page 25)

or replace burner orifice(s)

2. Replace damaged burner

3. Replace gas regulator

TROUbLEShOOTING

Continued

Содержание CGEFP33NRC

Страница 1: ...switch do not use any phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference U...

Страница 2: ...h the type of gas indicated on the rating plate This appliance is not convertible for use with other gases Aftermarket Completion of sale not for purpose of resale from the manufacturer WARNING This product contains and or generates chemicals known to the State of California to cause cancer or birth defects or other reproduc tive harm IMPORTANT Read this owner s manualcarefullyandcompletely before...

Страница 3: ...upplier from a neighbor s phone Follow the gas sup plier s instructions if you cannot reach your gas supplier call the fire department DANGER Carbonmonoxide poisoning may lead to death Carbon Monoxide Poisoning Early signs of carbon monoxide poisoning resemble the flu with headaches dizziness or nausea If you have these signs the heater may not be working properly Get fresh air at once Have heater...

Страница 4: ...lace if any part has been exposed to or under water Immediately call a qualified service technician to inspect the fireplace and to replace any part of the control system and any gas control which has been under water 13 Do not operate fireplace if any log is broken Do not operate fireplace if a log is chipped dime sized or larger 14 Turn fireplace off and let cool before servicing Only a qualifie...

Страница 5: ...527 CMR 30 upon sale of the unit Vent free gas products are prohibited for bedroom and bathroom installation in the Commonwealth of Massachusetts Safety Device This fireplace has a pilot with an Oxygen Deple tion Sensing ODS safety shutoff system The ODS pilot is a required feature for vent free room heaters The ODS pilot system shuts off the fireplace if there is not enough fresh air Piezo Igniti...

Страница 6: ...__ Btu Hr Gas fireplace logs __________ Btu Hr Other gas appliances _________ Btu Hr Total _________ Btu Hr Do not include direct vent gas appliances AIR FOR COMBUSTION AND VENTILATION Continued Exhaust fans fireplaces clothes dryers and fuel burning appliances draw air from the house to operate You must provide adequate fresh air for these appliances This will insure proper venting of vented fuel...

Страница 7: ...nings for inlet or outlet air into attic if attic has a thermo stat controlled power vent Heated air entering the attic will activate the power vent Direct vent draws combustion air from the outdoors and vents to the outdoors Example Gas water heater __________ Btu Hr Vent free fireplace _________ Btu Hr Total _________ Btu Hr 4 Compare the maximum Btu Hr the space can support with the actual amou...

Страница 8: ...where standoff spacers are integrally attached If standoff spacers are attached to your fireplace these spacers can be placed directly against wall or framing materials Use the dimensions shown for rough openings to create the easiest installation See Built In Fireplace Installation page 11 IMPORTANT Vent free heaters add moisture to the air Although this is beneficial installing fireplace in room...

Страница 9: ... plate shim in slot on mitered edge of side trim see Figure 6 6 While firmly holding edges of trim to gether tighten both set screws on the adjusting plate with slotted screwdriver 7 Repeat steps 1 through 6 for other side 8 Tighten trim hanging screws 10 x 6 25 shoulder into holes in cabinets Place as sembled trim onto fireplace cabinet Align hanging notches on trim with hanging screws on side of...

Страница 10: ...e to locate access hole so cabinet mantel will cover it when installed Note You can secure base to floor using wood screws Countersink screw heads and putty over 5 Route flexible gas line through access hole in hearth base 6 Center cabinet mantel on hearth base see Figure 10 Make sure mantel is flush against wall INSTALLATION Continued 7 Break off nailing flanges see Figure 11 with hammer or plier...

Страница 11: ...l box through smallest hole in outer casing using strain relief fitting provided see Figure 14 4 Connect wires from the electrical box to duplex outlet Match wire colors to those indicated on duplex outlet Be sure to connect ground wire 5 Install shield to end of right support bracket and behind the firebox wrapper with 2 screws provided see Figure 15 page 12 6 Plug blower cord into duplex outlet ...

Страница 12: ...hot during operation Walls and mantels above the firebox may become hot to the touch If installed properly these temperatures meet the requirement of the national product standard Follow all minimum clearances shown in this manual 11 Plug electrical cord into electrical outlet installed in step 2 if using blower 12 Carefully insert fireplace into rough opening 13 Attach fireplace to wall studs usi...

Страница 13: ...let connection to the pressure regulator WARNING Aqualifiedservice person must connect fireplace to gas supply Follow all local codes CAUTION Neverconnectpro pane LP fireplace directly to the propane LPsupply Thisfireplace requires an external regulator notsupplied Installtheexternal regulator between the fireplace and propane LP supply WARNING Never connect natural gas fireplace to private non ut...

Страница 14: ...ts for locating equipment shutoff valve to fireplaces Apply pipe joint sealant lightly to male NPT threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged fireplace valves Never use sealant on flare threads WARNING Use pipe joint sealant that is resistant to liquid petroleum LP gas We recommend that you install a sediment trap in supply line as ...

Страница 15: ...ply line through one of the access holes NOTICE Most building codes do not permit concealed gas connections A flexible gas line isprovidedtoallowaccessibility fromthefireplace seeFigure21 The flexible gas supply line con nectiontotheequipmentshutoff valve should be accessible 5 Attach the flexible gas line to gas supply see Figure 21 Check tightness of flex ible gas line attached to gas regulator ...

Страница 16: ...ocated on or near gas meter for natural gas or using compressed air 4 Check all joints of gas supply piping sys tem Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak 5 Correct all leaks at once 6 Reconnect fireplace and equipment shutoff valve to gas supply Check recon nected fittings for leaks INSTALLATION Continued Test Pressures Equal To or Less Than 1 2 PSIG 3 5...

Страница 17: ...tion the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury WARNING After installa tion and periodically thereafter check to ensure that no flame comes in contact with any log WiththeheatersettoHigh check to see if flame contact any log If so reposition logs according to the log installation i...

Страница 18: ... bottom of front log 3 Place front log on grate fingers Make sure notches of front log line up with grate fingers see Figure 27 4 Place left crossover log 4 across logs 1 2 and 3 fitting holes on bottom of log 4 onto pin on front and middle logs as shown in Figure 28 5 Place right crossover log 5 in the same manner on right side of logs see Figure 28 WARNING Youmustoperate this fireplace with the ...

Страница 19: ... little house icon with current room temperature will be dis played see Figure 29 This icon will always show in the control window as long as the batteries have power Installing Battery into Remote Receiver 1 Open lower louver to gain access to receiver 2 Remove screws from cover plate 3 Remove battery housing cover 4 Install 4 AA batteries 5 Replace battery housing cover 6 Replace cover plate 7 C...

Страница 20: ... lit 1 STOP Read the safety information col umn 1 2 Make sure equipment shutoff valve is fully open Operation FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not fol low these instructions exactly a fire or explosion may result causing property damage per sonal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions...

Страница 21: ...ice person or gas supplier for repairs Note If pilot goes out repeat steps 4 through 8 ON REMOTE OFF PRG Control Knob Ignitor Button Figure 32 Remote Selector Switch Control Knob and Ignitor Button Remote Selector Switch OPERATION Continued Figure 33 Pilot Propane LP Ignitor Electrode Pilot Burner Figure 34 Pilot Natural Ignitor Electrode Pilot Burner 9 Slightly push in and turn control knob coun ...

Страница 22: ...tch is in OFF posi tion before installing or chang ing batteries in your hand held remote or receiver For installing or replacing batteries in remote control or receiver see Installing Batteries in Remote Control and Receiver on page 19 Low Battery Hand Held Remote Control When batteries in hand held remote control are low an icon will appear on display see Figure 35 ON Figure 35 Low Battery Displ...

Страница 23: ... and room temperature As room temperature gets closer to set temperature the smart function will modulate the flame lower As room temperature cools it will modulate the flame higher SMART MAX Figure 40 Smart Thermostat Setting To activate this function press THERMOSTAT button until the word SMART appears to the right of temperature bulb graphic on display Use UP DOWN arrow button to set desired ro...

Страница 24: ...ect these holes for any block age and clean if needed Blocked air holes will create soot Figure 45 Correct Burner Flame Pattern Yellow Tipping Figure 46 Incorrect Burner Flame Pattern Thermocouple main burner Periodically inspect all burner flame holes with the fireplace running All slotted burner flame holes should be open with yellow flame present All round burner flame holes should be open with...

Страница 25: ...passageways of fireplace clean Inspect these areas of fireplace before each use Have fireplace inspected yearly by a qualified service person Fireplace may need more frequent cleaning due to excessive lint from carpeting bedding material pet hair etc WARNING Failure to keep the primary air opening s of theburner s cleanmayresultin sooting and property damage Burner Injector Holder and Pilot Air In...

Страница 26: ...ted behind base panel 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replace pilot assembly 7 Replace pilot assembly 1 Turn on gas supply or open equipment shutoff valve 2 Turn control knob to PILOT position 3 Press in control knob while in PILOT position 4 Continue holding down control knob Repeat ignit ing operation until air is removed 5 Contact local propane LP gas company 6 Clean ODS pilot...

Страница 27: ...position 1 Manifold pressure is too low 2 Burner orifice s clogged 1 Burner orifice is clogged or damaged 2 Damaged burner 3 Gas regulator defective REMEDY 1 Press in control knob fully 2 After ODS pilot lights keep control knob pressed in 30 seconds 3 Fully open equipment shut off valve 4 A Contact local natural or propane LP gas company B Clean ODS pilot see Cleaning and Maintenance page 25 or r...

Страница 28: ...installed Bat tery power is low 2 Wire connection loose or wire broken 1 Metal expanding while heating or contracting while cooling REMEDY 1 Check burner for dirt and debris If found clean burner see Cleaning and Maintenance page 25 2 Replace gas control 3 Problem will stop after a few hours of operation 1 Refer to Air for Combustion and Ventilation require ments page 5 1 Turn control knob to LO p...

Страница 29: ...er 2 Gas leak See Warning statement above 1 Improper log placement 2 Drafts or other air currents affecting flame pattern 3 Air holes at burner inlet blocked 4 Burner flame holes blocked REMEDY 1 Open window to ventilate room Stop using odor causing products while heater is running 2 Refill supply tank pro pane LP only 3 Locate and correct all leaks see Checking Gas Connections page 16 1 Open wind...

Страница 30: ...replaced under warranty Contact authorized dealers of this product If they can t supply original replacement part s call FMI PRODUCTS LLC at 1 866 328 4537 When calling have ready your name your address model and serial numbers of your heater how heater was malfunctioning purchase date Usually we will ask you to return the part to the factory Service Hints When Gas Pressure Is Too Low pilot will n...

Страница 31: ...W32KPA Painted White Neo Classical CMA305UA Unfinished Oak Georgian GMC90FA Oak Finished Georgian W32DS Red Oak Finished Keystone W32GOSA Dark Oak Finished Mission For all models Three sided perimeter trim included Corner Cabinet Mantel and full hearth base C32AU Unfinished Oak Traditional C32AOS Oak Finished Traditional C32HS Dark Oak Stained Classic For all models Three sided perimeter trim incl...

Страница 32: ...www fmiproducts com 121308 01F 32 Parts Models CGEFP33NRC AND CGEFP33PRC 4 8 12 25 29 20 21 30 7 6 4 3 2 5 9 27 14 13 15 16 22 11 10 19 23 18 24 28 1b 1d 1a 1c 1e 26 17 ...

Страница 33: ...2 01 Burner 2 9 M11084 38 Screw 8 16 x 0 38 4 10 104236 01CK Painted Base Assembly 1 11 M12461 26 Screw 10 32 x 0 38 4 12 Firebox Bottom 1 13 M50104 02 Bushing 1 14 098265 02 Elbow Male 1 15 103782 01 Valve Bracket 1 16 111440 04 Gas Valve Remote 1 111440 03 Gas Valve Remote 1 17 098271 10 Ignitor Cable 1 18 102445 01 Piezo Ignitor 1 19 098304 01 Screw 7 20 121129 01 Proflame Remote Control 1 21 1...

Страница 34: ...www fmiproducts com 121308 01F 34 Parts Firebox CGEFP33NRC and CGEFP33PRC 4 11 14 8 14 9 3 14 9 9 2 1 6 7 10 14 12 5 14 13 16 15 ...

Страница 35: ...ront Side 1 5 098304 01 Phillips Pan Head Screw 10 16 x 0 38 9 6 104239 01CK Top Front Louver 1 7 119521 01BR Firebox Hood 1 8 Firebox Support 2 9 099230 02 Shoulder Screw 4 10 Firebox Top 1 11 101346 01 Outer Base 1 12 Firebox Wrapper 1 13 101514 01CK Cover 1 14 M11084 26 Hex Screw 10 16 x 0 38 45 15 104237 01CK Bottom Louvered Door 1 16 101727 02 Screen Assembly 1 PARTS AVAILABLE NOT SHOWN 10138...

Страница 36: ...is product and or FMI PRODUCTS LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic material labor and incidental costs associated with warranty repairs unless expressly covered by this warranty are not reimbursable under this warranty and are the responsibility of the owner Excluded ...

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