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9009
User’s Guide
24
Table 4. Troubleshooting
Problem
Possible Causes and Solutions
Incorrect temperature reading
Power the Product on and watch the display. If
the first number shown is less than -0005-, the
Product has been re-initialized. Do the Master
Reset Sequence to initialize the system as
described in the problem, Controller locks up.
The display is off
Check the fuses.
Check that the power cord is plugged in and
connected to the Product.
The Product heats slowly
Check the Scan and Scan Rate settings. The
Scan may be on with the Scan Rate set low.
Controller locks up
Initialize the system with the Master Reset
Sequence. If the Product repeats the error code,
contact an Authorized Service Center.
Master Reset Sequence:
The Master Reset must be done on the cold side.
However, both the cold and the hot sides are
reset. Hold
SET
and
EXIT
down (on the cold
side) at the same time while you power up the
Product. The screen shows -init-, the Product
model number, and the version of the software.
The Product needs to be reprogrammed on both
the hot and the cold side for R0, ALPHA, and
DELTA, and on the cold side for BETA in the
calibration menu. These numbers can be found
on the Report of Calibration that was shipped
with the Product.