Patient Therapy Controller (PTC
®
) Guide, For use with Prometra
®
Programmable Infusion Systems
18
Troubleshooting
PTC® Battery Messages (continued)
Once the battery charge reaches 5% or lower,
the Patient Therapy Controller will not be able
to deliver a bolus. You must charge your
battery before your next use.
PTC® Wireless Communication Troubleshooting
The Patient Therapy Controller interacts with the Programmable Pump using a 2-way wireless communication link. The signal used to inquire
and program the pump can travel about 2 inches (5 cm). If the Patient Therapy Controller is not positioned properly over the pump, it may not
be able to communicate with the pump and the bolus delivery may fail. See the
Patient Therapy Controller Orientation
section (page 5) for
positioning information.
Additionally, certain electronic equipment, such as MRI systems, may interfere with the system’s wireless communication. Moving away from
the suspected source of interference should resolve the problem. If there are problems connecting to the pump, refer to the
Patient Therapy
Controller Orientation
section (page 5) for further troubleshooting sections.
Touchscreen Troubleshooting
If the touchscreen button presses become unresponsive, contact your physician to troubleshoot the device.
