38
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Cycle time
longer than
usual /
inaccurate
adjustment of
time remaining
during cycle
Cycle time is approximate.
Cycle time is influenced by a number of
factors refer to ‘Wash cycles’.
Low water pressure or
flow rate.
Ensure that inlet hose filters are
not blocked.
Out of balance or
oversudsing.
Recovery from out of balance or
oversudsing will extend cycle time refer to
‘Caring for your washer’.
Washing a large load.
Be aware that it will take longer
for the washer to fill.
Selecting various options.
Be aware that some options will extend
cycle time.
Detergent or
fabric softener
remaining in
dispenser at the
end of the cycle
Dispenser drawer not
properly closed or was
opened part way through
the cycle.
Ensure the dispenser drawer is fully closed
at the start of the cycle and remains
closed throughout the cycle.
Dirty or blocked dispenser.
Clean the dispenser drawer. Refer to
‘Cleaning the detergent dispenser drawer’.
Liquid sitting at the
MAX
level at the end of the
cycle indicates a blockage.
Clean the fabric softener dispenser
compartment, refer to ‘Cleaning the
dispenser drawer’.
Dispenser over loaded
with detergent.
Clean out remaining detergent, Refer to
‘Cleaning the detergent dispenser drawer’.
Composition of the
powder detergent makes it
difficult to dispense.
Dissolve detergent with water to aid
with dispensing.
Washing very
wet at the end
of the cycle
Cycle selected
not appropriate.
Particularly short or delicate cycles have
shorter spins which can result in wetter
washing at the end of the cycle.
Incorrect spin speed for
load selected.
Select a faster spin speed.
An out of balance load
has occurred.
The washer compensates for the out of
balance by using a lower spin speed, to
reduce noise and potential damage to
the product.
Vibrating
Transit bolts left in place.
Ensure transit bolts are removed prior
to use of the washer, refer to your
installation guide.
Washer may not be level.
Ensure washer is installed on an
appropriate surface and levelled correctly,
refer to your installation guide.
Load is out of balance.
Wash an average sized load rather than a
smaller load or a single item. Washing one
item at a time is not recommended as it is
difficult for the washer to balance a single
item during spin.
