Fiery E-41, Инструкция по установке и обслуживанию

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T
ROUBLESHOOTING
139
Printing
N
OTE
: Intermittent print quality and color quality problems are difficult to trace. Before you try to troubleshoot print quality problems, print a color Test
Page to make sure that the copier/printer does not need servicing or adjusting.
Test Page fails to print. The copier/printer is not ready to print. Make sure that the copier/printer is turned on and ready to
print.
A problem exists with the connection
between the E-41 and the copier/printer.
1. Recheck that the copier/printer interface cable is present
and properly connected to the E-41 and the copier/printer
(see
page 122 ).
2. If the problem persists:
• Recycle power on the copier/printer.
• Recycle power on the E-41 by shutting down through the
Functions menu, waiting 10 seconds, and then powering
the E-41 back on (see
page 40 ).
3. If the problem persists, replace the copier/printer interface
cable (see page 122 ).
4. If the problem persists, replace the video board (see
page 56 ).
5. If the problem persists, you may need to service the copier/
printer.
The E-41 appears in the
list of printers on the
customer’s workstation,
but certain jobs do not
print. A PostScript error Make sure that Print to PostScript Error in Setup is set to
Yes. Check for error messages on the E-41 output.
An application problem 1. Print a job from a different application to determine if the
problem is associated with a particular application.
2. Make sure that the connection between the E-41 and the
workstation is working by downloading a Test Page from the
workstation, or by printing a simple file such as
a text file.
3. Resend the problem file.
Symptom Possible cause Suggested action