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Miscellaneous Commands
(cont)
ON-LINE DOWNLOAD
If enabled by your system installer, an on-line download allows you to initiate a
remote communications session with the Central Station (CS) Downloading
computer from the control panel location. Typically, the CS initiates a remote
communications session. On-line Downloading allows you to call the office
(from the same telephone line as the panel), discuss the action required, and
allow the CS operator to complete the request while on-line; no additional
telephone call is needed. Note that the office number that is dialed should be
the phone line that the downloading computer is attached to. On-line
connection can be made as follows:
1. Uses the home telephone to dial the CS Downloading modem telephone line.
Connection is made with a person at the CS Downloading computer and the
account to be downloaded will be verbally identified.
2. Enter
#
9
. This will cause the control panel to react as if it received
a request for a remote communications session, and to look for the standard
panel-to-CS protocol.
3. Once the standard connection is made, the necessary remote
communications sessions can take place (upload, download, remote
commands).
4. Hang up the telephone to prevent interference that may affect
upload/download data. The downloader software will automatically
terminate the connection after remote communications end.
