RESTRICTED USE ONLY
Fargo Electronics, Inc.
Persona C30e Card Printer User Guide (Rev. 1.1)
4-3
Resolving the Communication Errors (continued)
Step Procedure
4
Determine the problem with printing from the application.
a. Print a self-test from the Printer by holding down the
Pause
button on
power up to ensure that the Printer (itself) is functioning properly.
b. Print the Windows test page that is located in the General tab of the
Driver.
c. Use
WordPad
(a Windows word processing program in the Accessories
Program Group).
1) Go to the
File
menu and select
Page Setup
.
2) Click on the
Printer
button and select the Persona C30e Card
Printer.
3) Click
OK
and reset all four margins to zero. (
Note:
The WordPad
will automatically replace the values with its minimum margins.)
4) Open the program and type: “This is a Test.” then, go to
File
on
the menu bar and select
.
5
Determine whether there is adequate hard Drive space.
(
Note:
A large volume of temporary files on the computer can cause
communications errors.)
a. Access the temporary files by following this process:
•
Search for all folders called TEMP. Once found, clear out the contents
of the folders.
•
If using Windows 2000/XP, run the System Utility - Disk Defragmenter
found in the Accessories folder of the
Start
Menu.
•
Use a disk cleanup utility (such as
Disk Cleanup
found in the System
Tools folder of the Start menu) or use a third party application.
