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Fargo Electronics, Inc.
Persona C30e Card Printer User Guide (Rev. 1.1)
1-4
Resolving a Invalid Ribbon Error____________________________________________________ 4-24
Resolving a Wrong Ribbon Error ____________________________________________________ 4-26
Resolving a Card Jam Error ________________________________________________________ 4-28
Resolving a Headlift Motor or Sensor Error____________________________________________ 4-30
Resolving the Cover Open issue_____________________________________________________ 4-32
Resolving the Blank Output issues ___________________________________________________ 4-33
Resolving the Remove Ribbon Message (Rewriteable Job) ________________________________ 4-36
Flipper Table Module Assembly Problems _______________________________________________ 4-37
Resolving the No Flipper Table Module problem _______________________________________ 4-37
Resolving the Flipper Jam Error_____________________________________________________ 4-38
Diagnosing Image Problems __________________________________________________________ 4-40
Resolving the Pixel Failure problems _________________________________________________ 4-40
Resolving the Card Surface Debris problems ___________________________________________ 4-41
Resolving the Incorrect Image Darkness problems ______________________________________ 4-42
Resolving Ribbon Wrinkle problems _________________________________________________ 4-44
Resolving the Excessive Resin printing problems _______________________________________ 4-46
Resolving the Incomplete Resin printing problems ______________________________________ 4-48
Resolving the Image Placement problems _____________________________________________ 4-49
Resolving the Poor Image Quality problems ___________________________________________ 4-53
Running the Self Test _______________________________________________________________ 4-54
Running the Standard Self Test Print _________________________________________________ 4-55
Running the Magnetic Self Test (HiCo Only) __________________________________________ 4-56
Section 5: Ethernet Option __________________________________________________ 5-1
Introduction __________________________________________________________________5-1
Technical Specification - Ethernet Option ________________________________________________ 5-1
Functional Specification - Ethernet Option ________________________________________________ 5-2
Network Services - Overview __________________________________________________________ 5-3
Reviewing the Print Server__________________________________________________________ 5-3
Reviewing the Web Page Server _____________________________________________________ 5-3
Reviewing the Network Management Interface __________________________________________ 5-3
Reviewing the Telnet Server ________________________________________________________ 5-3
Network Management Interface ________________________________________________________ 5-4
Telnet Command Line Interface ________________________________________________________ 5-4
Initiating a Telnet Session __________________________________________________________ 5-4
Reviewing the Telnet Command Table ________________________________________________ 5-5
Ethernet Printer Troubleshooting Procedures ______________________________________5-9
Verifying the Printer Connection ____________________________________________________ 5-10
Verifying the Printer IP address _____________________________________________________ 5-10
Verify that the PC can access the Printer using the ping command __________________________ 5-11
Printing a test page _______________________________________________________________ 5-12
Reviewing Frequently-asked Questions __________________________________________5-13
Glossary of Terms ____________________________________________________________5-20
Section 6: Printer Adjustments _______________________________________________ 6-1
Safety Messages (review carefully)______________________________________________________ 6-1
C30e Print Driver Options_____________________________________________________________ 6-2
Reviewing C30e Printer Drivers______________________________________________________ 6-2
Using the Card tab (Persona C30e) _______________________________________________6-3
Adjusting the Card Size Option ______________________________________________________ 6-3
Adjusting the Orientation Option _____________________________________________________ 6-4
Selecting the number of copies_______________________________________________________ 6-5
Using the Diagnostics button under the Card tab _________________________________________ 6-6