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Move the oven a bit at a time, checking behind it to make
sure the gas hose is not caught. Make sure both electricity
and gas cables have sufficient slack to move the cooker
forward as you go along.
If a stability chain is fitted, release it as you ease the
cooker out. Don’t forget to refit it when you replace the
cooker.
When you replace the cooker, again check behind to
make sure that the electricity and gas cables are not
caught or trapped.
Troubleshooting
A crack has appeared in the Hob
surface
Disconnect the cooker immediately from the power supply
and arrange for its repair. Don’t use the cooker until after
the repair. See the Customer care leaflet for how to con-
tact a service person.
My Hob is scratched
Have you used the correct cleaning methods?
Pots and pans with rough bottoms, or coarse particles
(salt or sand) between the pan and the surface of the hob
may cause scratches.
Use the recommended cleaning methods. Make sure pan
bottoms are smooth and clean. Tiny scratches are not re-
movable but will become less visible in time as a result of
cleaning.
Metal markings on the Hob
Do not slide aluminium or copper pans across the surface.
Marks from aluminium and copper pans as well as mineral
deposits from water or food can be removed with the
cleaning cream.
Steam is coming from the oven
When cooking foods with a high water content (e.g. oven
chips) there may be some steam visible at the rear grille.
Take care when opening the oven door, as there may be a
momentary puff of steam when the oven door is opened.
Stand well back and allow any steam to disperse.
The oven fan is noisy
The note of the oven fan may change as the oven heats
up - this is perfectly normal.
The knobs get hot when I use the oven
or the grill, can I avoid this?
Yes, this is caused by heat rising from the oven or the grill,
and heating them up. Don’t leave the oven door open.
Make sure that the grill pan is pushed right back to the
‘back stop’ when grilling.
If there is an installation problem and I
don’t get my original installer to come
back to fix it who pays?
You do. Service organisations will charge for their call outs
if they are correcting work carried out by your original in-
staller. It’s in your interest to track down your original in-
staller.
Current Operated Earth Leakage
Breakers
Where the cooker installation is protected by a 30-
milliamp sensitivity residual current device (RCD), the
combined use of your cooker and other domestic appli-
ances may occasionally cause nuisance tripping. In these
instances the cooker circuit may need to be protected by
fitting 100mA device. This work should be carried out by a
qualified electrician.
Food is cooking too slowly, too quickly,
or burning
Cooking times may differ from your previous oven. The
oven control settings and cooking times are intended to be
used only as a guide. Individual tastes may require the
temperature to be altered either way, to get the results you
want. Try cooking at a higher temperature setting.
The oven is not cooking evenly
Do not use a tin or baking tray larger than 340mm x
305mm in the main oven or 232mm x 321mm in the Tall
oven.
If you are cooking a large item, be prepared to turn it
round during cooking.
If more than one shelf is used, check that space has been
left for the heat to circulate. When a baking tray is put into
the oven, make sure it is placed centrally on the shelf.
Check that the door seal is not damaged and that the door
catch is adjusted so that the door is held firmly against the
seal. A dish of water when placed on the shelf should be
the same depth all over. (For example, if it is deeper at the
back, then the back of the cooker should be raised up or
the front lowered). If the cooker is not level arrange for
your supplier to level it for you.
Oven not coming on when turned on
manually
Is the power on? Is the clock illuminated? If not there may
be something wrong with the power supply. Is the cooker
supply on at the isolator switch? Is the clock flashing
0.00? If so set it to the correct time of day. Has the Timer
been set to AUTO by mistake? If AUTO is showing on the
clock display, press the ‘cook period’ button and reduce
any set cooking time showing to 0.00, with the (+) and (-)
buttons. Press the button twice. If this does not solve the
problem contact a service person.
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