4)
In case of failure of a component, this component will be repaired or changed within a guarantee period
after the damaged component has been delivered with covered cost for the transport by customer.
5) Guarantee is valid if the product is being used as described and determined in the letter of guarantee. In case the
relevant instructions are not fulfilled, guarantee will fail. This is valid also for damages caused during transport
that has not been provided by our company´s means by our own vehicle and our drivers. Therefore it is necessary
to control the product and check possible imperfections when receiving the product or report the failures to the
seller when receiving the product.
6) Guarantee expires in case of failures caused by unprofessional plugging (by not keeping to the connection
mentioned in the manual), in case of overloading as a result of high voltage or voltage change or when using fuel
other than prescribed for this type of product.
Guarantee does not include any materials that are subject to common wear and tear: sealing and packing rope, fire
concrete block and filling and sibral filling.
Guarantee will not be granted and accepted in case the customer does not fulfill agreed account terms in due date
to the seller. Minor variations in colour, enamel or dimension do not represent a reason for complaint.
Transport
of a service technician does not fall within quarantee repairs and the customer endows the cost to full
extent.
7) Possible complaints of any sort must be sent by the end customer
in written form
within three workdays since the
day of discovery of failure by post, fax or the electronic post and the supplier must be given all relevant
information; report about the emerged failure sent by other means than by post has to be confirmed by a letter sent
within three days at most. Authorized person is obliged to prove to the supplier the occurrence of damage caused
by the failure of the product without postponement - three workdays since the request from the side of the supplier
at latest. Producer is obliged to take stand in written form within 30 days from the announcement of the complaint
and in case of accepting the complaint remove the failure.
Costs for ungrounded complaints, damages caused by the user by not abiding by the manual, unprofessionally
performed assemblage, that may result in wrong operation of the product or reduced performance are covered by
the user of the product to full extent.
Rights of the responsibility for the failures of the product that fall under the guarantee period lapse when not
enforced during the guarantee period.
Customer has been acquainted with the operation of the boiler by purchase of the product.
Producing company rejects any responsibility for material or property damage either direct or indirect including
consequent damages. Claims from damages of the product do not affect claims for damages caused by casual
relationship with the damage of the product.
Producer reserves the right of change in innovation of the product that may not be included in this
instruction.
In case of intervention into the wiring of the boiler by person other than authorized service technician or
other professionally trained worker the guarantee expires.
The letter of customer must be duly filled in and sent to the producer or otherwise customer loses claim on the
repair under guarantee. All Products of Factory Fabrika SK Ltd. are certified to applicable standards and
regulations. Technical and design modifications reserved. A company Fabrika SK Ltd. is not responsible for
typographical errors.
